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Froze and stole nearly 7k in my account of transactions that were supposed to be irreversible according to them. They lied and deleted recording of our phone conversations.
They shut down my account After a few wires to cripto exchanges because they said they are not equipped to deal with crypto transactions
Sent 4 digits of wire transfers to exchanges and interac-e transfers. Only told them it was for "CURRENCY EXCHANGE" not cryptocurrency. No problems
I have not had any issues with interact E-Transfers to Shakepay so far. Have not sold any bitcoin for fiat yet so the transfers have only been one way.