Question 1

What is ACLEDA Bank?

Accepted Answer

ACLEDA Bank is Cambodia's largest domestic commercial bank and a pioneering financial institution in Southeast Asia. The full name ACLEDA is an acronym for the "Association of Cambodian Local Economic Development Agencies," reflecting its origins as a development NGO. Headquartered in Phnom Penh, ACLEDA Bank operates 265 branches throughout Cambodia, serving more than 1.7 million depositors and providing financial services to individuals, micro-enterprises, small businesses, and medium-sized companies. As of recent reports, the bank maintains total assets exceeding USD 10.4 billion, a deposit base of USD 7.98 billion, and a loan portfolio of USD 6.62 billion.

Question 2

When was ACLEDA Bank founded?

Accepted Answer

ACLEDA Bank was originally founded on January 19, 1993, as a national non-governmental organization established to provide micro-credit to war victims in the aftermath of Cambodia's civil war. The organization was created by 28 founding members who met at Local Economic Development Agencies (LEDA Phnom Penh) and voted to establish the Association of Cambodian Local Economic Development Agencies. Starting with just USD 613,000 in seed capital, the organization operated as a microfinance NGO until 1998 when it first broke even. With assistance from USAID, MPDF/IFC, and UNDP, a three-year transformation program commenced in 1998. ACLEDA Bank received its specialized banking license from the National Bank of Cambodia on October 7, 2000, and was subsequently upgraded to a full commercial bank license on December 1, 2003. The bank officially listed its equity securities on the Cambodia Securities Exchange (CSX) on May 25, 2020.

Question 3

Where is ACLEDA Bank headquartered?

Accepted Answer

ACLEDA Bank is headquartered in Phnom Penh, Cambodia, at 61 Preah Monivong Boulevard, Sangkat Srah Chork, Khan Daun Penh. The bank moved to its current headquarters building in December 2015, having invested in a proper five-story headquarters building in 2007 to establish credibility and trust with customers. This investment in physical infrastructure proved transformational, unlocking exponential growth in deposits and loans.

Question 4

Where does ACLEDA Bank operate?

Accepted Answer

ACLEDA Bank operates throughout Cambodia with 265 branches covering all 25 provinces and major towns across the Kingdom of Cambodia. The bank has achieved complete geographic coverage, with its branch network expansion beginning in Phnom Penh and six provinces in 1993 and gradually expanding to reach every province by 2006. ACLEDA Bank has also expanded internationally, operating 37 branches in Laos (established 2008) and 17 branches in Myanmar (established 2013), making it the first Cambodian bank to operate abroad. The Myanmar operations are currently limited to the Yangon area due to the country's civil conflict.

Question 5

What services does ACLEDA Bank offer?

Accepted Answer

ACLEDA Bank provides comprehensive commercial banking services including savings accounts, checking accounts, term deposits, business loans, consumer loans, microfinance, mortgage products, and trade finance services. The bank offers credit cards, debit cards, and mobile banking solutions. ACLEDA Bank operates an extensive ATM network and provides international money transfer services, foreign exchange, payroll services, guarantees, and letters of credit. Through its subsidiary ACLEDA Securities Plc., the bank offers brokerage and investment services to individual and institutional customers on the Cambodia Securities Exchange. The bank also operates ACLEDA Institute of Business (now ACLEDA University of Business Co., Ltd.), providing business education and training. ACLEDA maintains a strong focus on microfinance, continuing to serve more than 615,000 borrowing customers, of which 55.04% are women.

Question 6

What makes ACLEDA Bank unique?

Accepted Answer

ACLEDA Bank is unique as Cambodia's only bank to have successfully transformed from an NGO microfinance organization into the country's largest commercial bank while maintaining its commitment to financial inclusion. The bank is led by President and Group Managing Director In Channy, one of the original 28 founding members who joined in 1992 as a loan officer. ACLEDA Bank is the first and only Cambodian bank to receive credit ratings from Standard & Poor's, holding a B+/Stable/B issuer credit rating as of December 2020. The bank is one of only two Cambodian companies ranked on Fortune's Southeast Asia 500 (ranked #315), demonstrating its regional significance. ACLEDA Bank's shareholder structure combines Cambodian ownership (51.49% including staff and public shareholders) with strategic international partners including Sumitomo Mitsui Banking Corporation, COFIBRED, ORIX Corporation, and Triodos Investment Management. The bank was nominated as a World Economic Forum Global Growth Companies 2014 candidate and became a member of the World Economic Forum, bringing international recognition to Cambodia's banking sector.

Question 7

What type of financial institution is ACLEDA Bank?

Accepted Answer

ACLEDA Bank is a Commercial Bank operating as a public limited company under the Banking and Financial Institutions Law of the Kingdom of Cambodia, regulated and supervised by the National Bank of Cambodia. While it holds a full commercial banking license enabling it to provide comprehensive banking services, ACLEDA Bank maintains its distinctive dual identity as both a major commercial bank and a leading microfinance provider. This positions ACLEDA Bank as a universal bank serving the full spectrum of Cambodia's banking needs, from microentrepreneurs and individual savers to large corporate clients and institutional investors. The bank's publicly traded status on the Cambodia Securities Exchange since 2020 further establishes it as a modern, transparent commercial banking institution while preserving its developmental mission of promoting financial inclusion throughout Cambodia and the region.

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