Question 1

What is Coris Bank International Togo?

Accepted Answer

Coris Bank International Togo (CBI Togo) is a universal bank and subsidiary of the Coris Bank International Group, a pan-African banking group headquartered in Ouagadougou, Burkina Faso. As the fourth subsidiary of Coris Holdings, CBI Togo serves individuals, small and medium enterprises (SMEs/SMIs), large corporations, public institutions, and the informal sector.

The bank positions itself as an innovative and rapidly growing player in Togo's banking sector. By 2024, CBI Togo had become one of the most progressive banks in the country, ranking third in the Togolese mobile money market with its Coris Money electronic money service.

Question 2

When was Coris Bank International Togo founded?

Accepted Answer

Coris Bank International Togo officially launched its operations in February 2015. The bank was established as part of the Coris Group's regional expansion strategy across West Africa.

The parent company, Coris Bank International, was originally founded in January 2008 in Burkina Faso by financier Idrissa Nassa. Following successful operations in Burkina Faso, the group expanded throughout the West African Economic and Monetary Union (UEMOA) region, with Togo becoming its fourth subsidiary after Burkina Faso, Côte d'Ivoire, and Mali.

Question 3

Where is Coris Bank International Togo headquartered?

Accepted Answer

Coris Bank International Togo's head office is located in Lomé, the capital city of Togo, specifically at the intersection of Boulevard du 13 Janvier and Rue Souza Nétimé in the Béniglato district.

The bank's headquarters serves as its principal agency and administrative center for all operations across Togo.

Question 4

Where does Coris Bank International Togo operate?

Accepted Answer

Coris Bank International Togo operates through an extensive branch network across the country. In Lomé, the bank maintains eleven (11) agencies including its principal agency, as well as branches in Grand Marché, Port, Baguida, Hedzranawoé, Adidogomé, Agoè Bodjona, Atikoumé, Agoè-Sogbossito, Agoè-Atchanvé, and Adetikopé.

Beyond the capital, CBI Togo has expanded into the interior regions with five (5) agencies in major cities: Atakpamé, Sokodé, Kara, Cinkassé, and Kpalimé. This geographic coverage allows the bank to serve both urban and rural populations across Togo's various economic zones.

Question 5

What services does Coris Bank International Togo offer?

Accepted Answer

CBI Togo provides comprehensive universal banking services across multiple segments. For retail banking, the bank offers various savings accounts including Epargne Coris, Coris Kid (for ages 0-17), Coris Dada, Coris KDO, Coris Leader, Coris Diaspora, and Coris Academia, with deposit minimums starting as low as 5,000 FCFA.

The bank provides credit facilities at competitive rates for individuals and SMEs/SMIs, along with commercial accounts for sole proprietorships, limited liability companies, joint-stock companies, associations, NGOs, and government entities. Payment services include various bank cards (Coris Cash prepaid cards, debit and credit cards) and international money transfer capabilities.

Digital banking is a key differentiator, featuring the E-Coris online banking platform for 24/7 account access, the MyCoris Bank mobile application (available on Google Play) with over 50,000 downloads, SMS alerts, E-relevé (electronic statements), and web clearing services. The bank also operates Coris Money, its mobile money and electronic money service launched in July 2022, enabling deposits, withdrawals, bill payments, and domestic and international transfers for both customers and non-customers.

Islamic banking services are provided through CBI Baraka, with three dedicated branches in Lomé, Sokodé, and Atakpamé offering Shari'ah-compliant financial products. CBI Baraka launched in February 2021 and by 2022 had granted approximately 900 million FCFA in Islamic financing with nearly 2,000 accounts opened.

Question 6

What makes Coris Bank International Togo unique?

Accepted Answer

Coris Bank International Togo distinguishes itself as the first bank in Togo certified ISO 9001:2015 for service quality, demonstrating its commitment to operational excellence. In 2019, the bank won the Excellence Prize of the Togolese Quality Prize, marking a historic first for any bank in the country.

The bank is a pioneer in Islamic finance in Togo, being the first to offer Shari'ah-compliant banking products to both individuals and corporations through its CBI Baraka branches. This includes specialized products like Hajj Savings accounts designed to facilitate pilgrimage procedures.

CBI Togo's approach is characterized by strong digital innovation. Its Coris Money platform achieved 15,000 users during its pilot phase and positions the bank as the third-largest mobile money operator in Togo. The MyCoris Bank application provides comprehensive digital banking capabilities, allowing customers to order checkbooks and cards, deposit and track checks, and manage transactions remotely.

The bank's motto, "La banque autrement" (Banking differently), reflects its commitment to accessibility and innovation, particularly in serving the informal sector and promoting financial inclusion across all social strata in Togo.

Question 7

What type of financial institution is Coris Bank International Togo?

Accepted Answer

Coris Bank International Togo operates as a universal bank (banque universelle), a designation common in francophone West African countries that are members of UEMOA. Universal banks in this context provide a full spectrum of banking services including retail banking, commercial banking, corporate banking, and investment services.

This classification allows CBI Togo to serve multiple market segments—from individual savers and salary earners to large corporations, public institutions, and international clients. The universal banking model enables the institution to offer everything from basic savings accounts with minimal deposits to sophisticated corporate financing, Islamic banking products, and digital financial services under a single banking license.

As a universal bank, CBI Togo is regulated by the Commission Bancaire de l'UMOA (Banking Commission of the West African Monetary Union), which supervises all banking institutions operating within the CFA franc zone of West Africa.

Coris Bank International Togo

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About Coris Bank International Togo in Togo

Coris Bank Intern­ational Togo