Question 1

What is OXUS?

Accepted Answer

OXUS is a microfinance company operating in Kyrgyzstan, established as a closed joint-stock company (CJSC MFC OXUS). The institution provides responsible microfinance services to low-income, unbanked individuals and households, with a mission to foster financial inclusion, drive sustainable growth, and improve livelihoods across the country.

OXUS serves over 11,000 households through a network of branches across five regions. The company is owned by OXUS Holding, ACTED (Agency for Technical Cooperation and Development), and the OXUS Development Network. Approximately 66% of clients live in rural areas, and about 56% of clients are women.

Question 2

When was OXUS founded?

Accepted Answer

OXUS traces its origins to January 2003, when the Agency for Technical Cooperation and Development (ACTED) launched its first microfinance program under the project "Rural Development and Cross-Border Cooperation in the Fergana Valley," funded by the European Union and ICCO.

In 2006, OXUS was officially registered and licensed by the National Bank of the Kyrgyz Republic as a Microcredit Company (CJSC MCC OXUS). At that time, it took over ACTED's microfinance portfolio, which consisted mainly of clients living in southern rural areas. On July 14, 2020, OXUS underwent a complete transformation and received an MFC (Microfinance Company) license from the National Bank of the Kyrgyz Republic, upgrading its regulatory status.

Question 3

Where is OXUS headquartered?

Accepted Answer

OXUS is headquartered at Matrosova Street 150, Bishkek 720031, Kyrgyzstan. The General Director is Denis Alekseevich Khomyakov.

The company maintains regional offices in key urban centers including Bishkek and Osh, enabling it to serve clients across multiple regions of the country.

Question 4

Where does OXUS operate?

Accepted Answer

OXUS operates in five regions of Kyrgyzstan through a network of 11 to 13 branches. The institution maintains a strong presence in both urban centers like Bishkek and Osh, as well as rural communities throughout the country.

The company's geographical focus reflects its mission to serve underbanked populations, with 66% of clients residing in rural areas. OXUS particularly emphasizes serving communities in the Fergana Valley and southern regions where it originally established operations.

Question 5

What services does OXUS offer?

Accepted Answer

OXUS offers six different personal lending products designed for various client needs:

Agricultural Loans: Financing for purchasing livestock, arable land, raw materials, and agricultural equipment for farmers.

Business Loans: Capital for micro and small enterprise development across various sectors.

Livelihood Improvement Loans: Financing to enhance household economic conditions and income-generating activities.

IFC Loans: Property renovation loans, available with or without energy-efficient improvements.

Consumer Loans: Personal financing for household needs and purchases.

Education Loans: Financing to support educational expenses for families.

Digital Services: OXUS provides multiple repayment channels including mobile applications (Kompanion, Bakai, O!Dengi, MegaPay, Balance), payment terminals, and cash desk services at partner institutions like Keremet Bank, offering clients convenient access to services.

Question 6

What makes OXUS unique?

Accepted Answer

OXUS distinguishes itself through its strong commitment to social impact and responsible microfinance. The company is certified under the Client Protection Principles and has joined the international WE Finance Code initiative, demonstrating commitment to ethical lending practices.

OXUS has established long-term partnerships with international development finance institutions, including the Grameen Crédit Agricole Foundation, which has provided multiple loans since 2016. The company's origins as a humanitarian development project give it a deep understanding of rural poverty and community needs. OXUS maintains exceptional portfolio quality while serving predominantly low-income, rural, and women clients, balancing social mission with financial sustainability.

Question 7

What type of financial institution is OXUS?

Accepted Answer

OXUS is classified as a Microfinance Company (MFC) in Kyrgyzstan. This represents the highest tier of microfinance institution in the country's regulatory framework.

As an MFC, OXUS operates as a joint-stock company under supervision of the National Bank of the Kyrgyz Republic. MFCs can accept time deposits from individuals and legal entities, issue secured and unsecured micro-credits, provide factoring services, and offer retail banking services under agency agreements. This regulatory status requires OXUS to maintain higher capital requirements (minimum 100 million soms for deposit-taking MFCs) and comply with strict prudential standards, capital adequacy ratios, and reporting requirements set by the National Bank.

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