Question 1

What is Hong Leong Bank (Cambodia)?

Accepted Answer

Hong Leong Bank (Cambodia) PLC is a wholly-owned subsidiary of Hong Leong Bank Berhad, a public listed company on Bursa Malaysia and a member of the Hong Leong Group headquartered in Kuala Lumpur, Malaysia. The bank is a commercial banking institution that provides comprehensive financial services to both retail and business customers in Cambodia.

As of December 2024, Hong Leong Bank (Cambodia) holds approximately USD 702 million in assets and operates seven branches strategically located across Phnom Penh. The bank focuses primarily on established small and medium enterprises (SMEs) while also serving retail customers and corporate clients.

Question 2

When was Hong Leong Bank (Cambodia) founded?

Accepted Answer

Hong Leong Bank (Cambodia) PLC received its operating license from the National Bank of Cambodia (NBC) on 28 June 2013 and launched its first banking operations in Phnom Penh on 23 August 2013. The bank was established as part of Hong Leong Bank Berhad's regional expansion strategy, making it one of the first fully foreign-owned commercial banks to operate in Cambodia.

The establishment of Hong Leong Bank (Cambodia) represented a significant milestone in the parent company's international growth, following earlier expansions into Vietnam (2009) and China (2008). The bank celebrated its 10th anniversary in Cambodia in 2023, marking a decade of serving the Cambodian market.

Question 3

Where is Hong Leong Bank (Cambodia) headquartered?

Accepted Answer

Hong Leong Bank (Cambodia) PLC is headquartered at #28, Samdech Pan Avenue (Street 214), Sangkat Boeung Raing, Khan Daun Penh, Phnom Penh, Cambodia. The head office branch is strategically located in the heart of the city and includes a Priority Banking lounge for high-net-worth customers.

The bank's headquarters serves as both an administrative center and a full-service banking branch, providing customers with access to the complete range of financial services and products offered by the institution.

Question 4

Where does Hong Leong Bank (Cambodia) operate?

Accepted Answer

Hong Leong Bank (Cambodia) operates exclusively in Phnom Penh, the capital city of Cambodia. The bank currently maintains seven branches across different districts of the capital, including:

Head Office Branch - Samdech Pan Avenue (Khan Daun Penh)

Toul Kork Branch - Street 289, Khan Toul Kork

Olympic Market Branch - Sihanouk Blvd, Khan 7 Makara

Mao Tse Toung Branch - Mao Tse Toung Blvd, Khan Chamkamorn

Pet Lok Sang Branch - Street 271, Khan Sensok

Boeung Snor Branch - National Road N01, Khan Chbar Ampov

Sensok Branch - Street 1003, Khan Sensok

The bank also maintains a network of 10 Automated Teller Machines (ATMs) and 4 Cash Deposit Machines (CDMs) throughout these locations.

Question 5

What services does Hong Leong Bank (Cambodia) offer?

Accepted Answer

Hong Leong Bank (Cambodia) provides a comprehensive suite of financial services across multiple banking segments:

Personal Financial Services (PFS) include savings accounts, current accounts, fixed deposits, property and auto loans, card and payment products, remittances, deposit products, and priority banking services for high-net-worth individuals.

Business & Corporate Banking (BCB) offers business current accounts, fixed deposits, asset acquisition financing, working capital loans, business expansion financing, trade financing, cash management solutions, and the corporate internet banking platform "Hong Leong ConnectFirst."

Global Markets (GM) assists individual and corporate clients with foreign exchange transactions and treasury services, supporting up to 11 currencies with competitive remittance fees.

Digital Banking Services include HLB Connect mobile and internet banking platforms with features such as digital onboarding, virtual debit cards, Bakong integration with zero transfer fees between member banks, KHQR payment capabilities, e-Angpow services, and multi-language support (English, Khmer, Chinese, and Japanese).

The bank also offers Hong Leong Debit Mastercard, the "All-In-One Account" with value-added benefits, and specialized programs such as SMElite for small and medium enterprises.

Question 6

What makes Hong Leong Bank (Cambodia) unique?

Accepted Answer

Hong Leong Bank (Cambodia) distinguishes itself through several key characteristics:

Strong Parent Company Heritage: As a subsidiary of one of Malaysia's fifth-largest banking groups with over 118 years of history (tracing back to 1905), the bank inherits a legacy of strong risk management and entrepreneurial spirit.

Digital Innovation Focus: The bank has made significant investments in digital transformation, offering comprehensive online and mobile banking platforms with features like digital onboarding, Bakong integration with zero fees, and KHQR merchant payment solutions. In 2023, the bank launched "Weekend@HongLeong," a 7-day banking concept at the Boeung Snor Branch.

SME Focus: Unlike many foreign banks in Cambodia, Hong Leong Bank (Cambodia) maintains a primary customer focus on established small and medium enterprises, positioning itself as a partner for business growth and development.

Zero-Fee Local Transfers: As a member of NBC's Bakong system, the bank offers free local transfers between Bakong member banks anytime, anywhere, demonstrating commitment to financial inclusion.

Priority Banking Excellence: The bank provides specialized priority banking services with dedicated Relationship Managers, offering personalized financial solutions for high-net-worth clients.

Question 7

What type of financial institution is Hong Leong Bank (Cambodia)?

Accepted Answer

Hong Leong Bank (Cambodia) PLC is classified as a Commercial Bank under Cambodian banking regulations. It operates as a licensed commercial bank authorized by the National Bank of Cambodia, the country's central banking authority.

As a commercial bank, Hong Leong Bank (Cambodia) is permitted to engage in full-spectrum banking activities, including accepting deposits, providing loans, offering trade finance, conducting foreign exchange transactions, and delivering payment services to both retail and corporate customers. The bank holds a comprehensive commercial banking license that allows it to serve the broad financial needs of individuals, small and medium enterprises, and corporate clients throughout Cambodia.

The institution operates as a wholly-owned foreign subsidiary bank, maintaining 100% ownership by its Malaysian parent company, Hong Leong Bank Berhad.

Hong Leong Bank (Cambodia)

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About Hong Leong Bank (Cambodia) in Cambodia