Question 1

What is BSIC Togo?

Accepted Answer

BSIC Togo (Banque Sahélo-Saharienne pour l'Investissement et le Commerce - Togo) is a commercial bank operating in Togo as part of the multinational BSIC Group. The bank is a subsidiary of the financial institution created by the Community of Sahel-Saharan States (CEN-SAD), a regional organization of 29 member countries.

As of the first half of 2025, BSIC Togo ranked 6th among Togo's 15 commercial banks with total assets exceeding CFA 331 billion, holding a 6.7% market share. The bank serves individuals, small and medium enterprises (SMEs), and large businesses across various sectors of the Togolese economy.

Question 2

When was BSIC Togo founded?

Accepted Answer

BSIC Togo was established in 2005 as a subsidiary of the BSIC Group, which was founded in 1999 following the creation of the Community of Sahel-Saharan States in 1998. The parent BSIC Group was created through a treaty signed in 1999 under Article 4 of the CEN-SAD founding agreement, with the aim of attracting public and private financial resources to fund regional development.

The bank began operations in Togo in 2006, bringing pan-African banking services to support the country's economic development priorities. In October 2022, BSIC Togo inaugurated its new headquarters in Lomé, spanning over 3,500 square meters, demonstrating its long-term commitment to the Togolese market.

Question 3

Where is BSIC Togo headquartered?

Accepted Answer

BSIC Togo is headquartered at 876, Boulevard du 13 janvier in Lomé, the capital city of Togo. The bank inaugurated this purpose-built headquarters facility in October 2022, replacing its previous location.

The new headquarters building covers more than 3,500 square meters and reflects the bank's commitment to establishing a permanent presence in Togo. The facility was inaugurated in a ceremony attended by government officials and senior banking group executives.

Question 4

Where does BSIC Togo operate?

Accepted Answer

BSIC Togo operates a network of 17 branches across Togo, with 12 of these located in the capital city of Lomé. The remaining branches are distributed in other regions to serve customers throughout the country.

The bank has pursued an expansion strategy to increase its branch network density, aiming to improve accessibility for customers in both urban and regional areas. This network expansion aligns with BSIC Togo's objective to support the Togolese government's development priorities as outlined in the national Togo 2025 roadmap.

Question 5

What services does BSIC Togo offer?

Accepted Answer

BSIC Togo provides comprehensive commercial banking services including:

Retail Banking: Personal accounts, savings products, consumer loans, bank cards (including Visa prepaid cards), and financial planning services for individuals.

Commercial Banking: Business accounts, commercial loans, trade finance, asset-based lending, invoice financing, cash and liquidity management, and capital structuring advisory services for SMEs and large corporations.

Digital Services: The BSIC NET mobile application allows customers to conduct internal and interbank transfers, consult account balances, generate bank statements (RIB), manage claims, and make payments to various partners including utility bills, taxes, and telecom services. The bank also offers online banking platforms for both personal and corporate clients.

Investment Services: Asset management, bespoke investment services for high net worth individuals, and escrow and settlement services.

Question 6

What makes BSIC Togo unique?

Accepted Answer

BSIC Togo distinguishes itself as part of a multinational banking group created by the Community of Sahel-Saharan States, giving it a unique pan-African mandate to promote regional development and cross-border investment. This institutional backing connects Togolese businesses and individuals to a broader regional network spanning 14 African countries.

The bank has demonstrated remarkable growth, climbing from 8th to 6th place among Togolese commercial banks between 2024 and 2025. Its total assets surged from CFA 207 billion in 2022 to CFA 331 billion by mid-2025, reflecting rapid expansion.

BSIC Togo has invested heavily in digital transformation, implementing comprehensive digital platforms that enable real-time remote transactions. This digital-first approach has been central to the bank's ability to expand its customer base and improve service delivery across diverse client segments.

The bank explicitly aligns its operations with Togo's national development priorities, positioning itself as a strategic partner in financing government initiatives outlined in the Togo 2025 roadmap.

Question 7

What type of financial institution is BSIC Togo?

Accepted Answer

BSIC Togo is a universal commercial bank (banque commerciale) operating under the regulatory framework of the Banking Commission of the West African Economic and Monetary Union (BCEAO/CB-UMOA).

As a universal bank, BSIC Togo engages in all banking, financial, and commercial activities, including retail banking for individuals, commercial banking for businesses, trade finance, investment banking services, and asset management. This comprehensive service model allows the bank to serve all segments of the Togolese market from individuals to large corporations and institutional clients.

The bank operates as a licensed deposit-taking institution under Togolese banking regulations and is supervised by the regional banking authority for the WAEMU (West African Economic and Monetary Union) zone.

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