Question 1

What is Bancom?

Accepted Answer

Bancom, officially known as Banco de Comercio until its rebranding in 2023, is a Peruvian commercial bank headquartered in Lima. It is a fully Peruvian-owned bank (100% peruano) with a focus on serving individuals, institutional clients, and businesses through various banking segments.

The bank operates with the mission to "impulse the power of those who pursue their dreams," emphasizing accessible financial services for retail customers, institutional partnerships, and small to medium-sized enterprises. Bancom positions itself as a transformative banking institution dedicated to creating memorable customer experiences.

Question 2

When was Bancom founded?

Accepted Answer

Bancom's institutional history dates back to 1967, when its predecessor, Banco Peruano de la Construcción (BANPECO), was established. In 2004, following a major restructuring process, BANPECO was reorganized and renamed Banco de Comercio.

This restructuring was part of efforts to address issues from the 1990s related to the previous Banco de Comercio entity that had been involved in corruption scandals. The reorganization was authorized by Peru's Superintendencia de Banca, Seguros y AFP (SBS) in August 2004, effectively creating a new institution.

In November 2004, the bank increased its share capital to S/. 51,894,500 by converting subordinated bonds into shares, which was approved by the SBS between December 2004 and January 2005, and formalized in February 2005. In 2023, the bank underwent a significant brand transformation, adopting the shortened name "Bancom" to modernize its market presence.

Question 3

Where is Bancom headquartered?

Accepted Answer

Bancom is headquartered in the San Isidro district of Lima, Peru, at Av. Canaval y Moreyra 454. San Isidro serves as Lima's primary financial district, housing many of Peru's major banking institutions.

Question 4

Where does Bancom operate?

Accepted Answer

Bancom operates throughout Peru, serving customers across the national territory through its network of branches and agencies. The bank maintains a presence in Lima and extends its services to provincial cities and regions across Peru.

With a network of offices distributed nationally, Bancom provides banking services to both urban and regional markets throughout the country.

Question 5

What services does Bancom offer?

Accepted Answer

Bancom provides a comprehensive range of financial services organized across several business segments:

Banca Personas (Retail Banking): Personal banking services including savings accounts, checking accounts, consumer loans, personal credit, and credit cards for individual customers.

Convenios Institucionales y Civiles (Institutional and Civil Partnerships): Specialized banking services for institutional clients, with a particular focus on the National Police of Peru and the Peruvian Armed Forces. The bank's main shareholder, Caja de Pensiones Militar Policial (CPMP), reflects this strategic relationship with public security institutions.

Banca Empresa (Business Banking): Commercial banking services for small and medium-sized enterprises, including business loans, working capital financing, and corporate banking solutions.

Digital Banking: Bancom has invested in digital transformation to enhance customer experience, offering online banking platforms, mobile applications, and digital account opening capabilities. The bank emphasizes 100% online processes for various services.

Foreign Trade and Treasury Services: International banking services to facilitate cross-border transactions and trade finance for businesses engaged in international commerce.

Question 6

What makes Bancom unique?

Accepted Answer

Bancom's most distinctive characteristic is its strong relationship with Peru's military and police institutions. The bank's principal shareholder is the Caja de Pensiones Militar Policial (CPMP), and its prominent clients include the National Police of Peru and the Peruvian Armed Forces.

This institutional focus has given Bancom a unique niche in serving public security personnel and related organizations. The bank's commitment to being "100% peruano" (fully Peruvian-owned) is a source of national pride and differentiates it from foreign-owned competitors in Peru's banking market.

Bancom has cultivated a corporate culture it describes as "#CulturaPoderosa" (Powerful Culture) based on strong values, with mottos including "#YoPuedo" (I Can) and "#JuntosPodemos" (Together We Can), reflecting an emphasis on employee empowerment and collaborative success. The bank has undergone significant digital transformation in recent years, positioning itself as a modern, digitally-enabled institution while maintaining its traditional institutional relationships.

Question 7

What type of financial institution is Bancom?

Accepted Answer

Bancom is classified as a banco (bank) under Peruvian banking regulations, which designates it as a full-service commercial bank authorized to accept deposits and provide comprehensive banking services.

As a commercial bank, it serves retail customers, institutional clients, and businesses with a broad range of financial products. The bank is supervised by the Superintendencia de Banca, Seguros y AFP (SBS), Peru's banking regulator, and appears in the SBS registry of supervised banking enterprises (empresas bancarias).

Bancom

in Peru 🇵🇪

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About Bancom in Peru