Question 1

What is Bank NTB Syariah?

Accepted Answer

Bank NTB Syariah is a regional development bank (Bank Pembangunan Daerah) operating as a full-fledged Islamic bank in Indonesia. The bank is owned by the Provincial Government of Nusa Tenggara Barat (West Nusa Tenggara) together with the city and district governments throughout the province. Originally established as a conventional regional development bank, Bank NTB Syariah converted to sharia banking operations in 2018, becoming one of Indonesia's regional banks to fully embrace Islamic banking principles.

As of Q3 2023, Bank NTB Syariah recorded total assets of Rp 14.09 trillion and maintains a strong focus on supporting regional economic development through sharia-compliant financing and banking services.

Question 2

When was Bank NTB Syariah founded?

Accepted Answer

Bank NTB Syariah was originally founded on July 5, 1964, as Bank Pembangunan Daerah Nusa Tenggara Barat (BPD NTB), a conventional regional development bank. The bank was established under Regional Regulation (Peraturan Daerah) No. 6 of 1963, following the provisions of Law No. 13 of 1962 concerning Regional Development Banks. The Governor of Nusa Tenggara Barat officially inaugurated the bank's operations on July 5, 1964, which is commemorated annually as the bank's anniversary.

The bank obtained its initial operating license from the Minister of Central Bank Affairs/Governor of Bank Indonesia Number 45/63/MUBS/6 dated November 20, 1963. The bank underwent legal form transformation from a Regional Enterprise (Perusahaan Daerah) to a Limited Liability Company (Perseroan Terbatas) on March 19, 1999. A historic transformation occurred when the General Meeting of Shareholders on June 13, 2016, approved the conversion of PT Bank NTB into Bank NTB Syariah. The conversion process took nearly two years, and Bank NTB Syariah officially commenced sharia banking operations on September 24, 2018, following approval from the Otoritas Jasa Keuangan (OJK) through Decision No. KEP-145/D.03/2018.

Question 3

Where is Bank NTB Syariah headquartered?

Accepted Answer

Bank NTB Syariah is headquartered in Mataram, the capital city of Nusa Tenggara Barat province, Indonesia. The bank's head office is located at Jalan Udayana, Kelurahan Dasan Agung, Kecamatan Selaparang, Kota Mataram, providing central coordination for its operations throughout the province. This location reflects the bank's role as a regional development bank serving the people and economy of West Nusa Tenggara.

Question 4

Where does Bank NTB Syariah operate?

Accepted Answer

Bank NTB Syariah operates exclusively within Nusa Tenggara Barat (West Nusa Tenggara) province in Indonesia. As a regional development bank, its operations are focused on serving the communities, businesses, and economic development needs of NTB province, which encompasses the islands of Lombok and Sumbawa.

The bank maintains a network of branch offices and service points throughout the province's cities and districts, providing banking access to both urban centers like Mataram and smaller communities across the region. This regional focus allows Bank NTB Syariah to develop deep expertise in local economic conditions, support regional development priorities, and maintain close relationships with provincial and local governments.

Question 5

What services does Bank NTB Syariah offer?

Accepted Answer

Bank NTB Syariah offers a comprehensive range of Islamic banking products and services. For retail customers, the bank provides various savings accounts including regular savings, children's savings, Umrah savings, and education savings, all based on sharia-compliant wadiah or mudharabah principles. The bank also offers sharia time deposits and current accounts.

Financing products include MSME financing, working capital financing for businesses, investment financing, home ownership financing (KPR Syariah), vehicle financing, and multipurpose consumer financing using Islamic contracts such as murabahah, musyarakah, mudharabah, and ijarah. The bank strongly supports regional economic development through financing to productive sectors including agriculture, fisheries, MSMEs, and creative industries. Digital services include mobile banking (Bank NTB Syariah mBanking) offering features such as balance checking, account statements, inter-bank transfers, online bank transfers, bill payments, mobile phone credit purchases, e-wallet top-ups, and QRIS payments. Additional services include Ziswaf (Zakat, Infaq, Sadaqah, Wakaf) collection, Islamic features like prayer time schedules and qibla direction in the mobile app, and comprehensive transaction facilities including payment points for universities and government services (MPN).

Question 6

What makes Bank NTB Syariah unique?

Accepted Answer

Bank NTB Syariah is unique as one of Indonesia's regional development banks (Bank Pembangunan Daerah) that has fully converted to Islamic banking operations. This conversion in 2018 reflected the provincial government's commitment to developing sharia-compliant financial services in a region with a predominantly Muslim population.

As a regional bank, Bank NTB Syariah plays a strategic role in supporting local economic development, with financing specifically targeted at productive sectors crucial to NTB's economy such as agriculture, fisheries, and MSMEs. The bank combines the developmental mandate of a regional bank with the ethical principles of Islamic finance, focusing on equitable economic growth and social welfare. Bank NTB Syariah actively fulfills its social responsibility through Corporate Social Responsibility (CSR) programs, including support for community development, culinary center initiatives (such as Pasar Kranggan in Yogyakarta), and various community empowerment activities. The bank's integration of Islamic values with regional development goals creates a unique institutional character focused on sustainable and inclusive economic growth for the people of Nusa Tenggara Barat.

Question 7

What type of financial institution is Bank NTB Syariah?

Accepted Answer

Bank NTB Syariah is a Regional Development Bank (Bank Pembangunan Daerah or BPD) operating as a full-fledged Islamic commercial bank (Bank Umum Syariah). This dual classification reflects both its ownership structure (owned by provincial and local governments in NTB) and its operational framework (sharia-compliant banking).

As a BPD, Bank NTB Syariah has a specific mandate to support regional economic development and serve as a financial instrument for local government programs. The bank is regulated and supervised by the Otoritas Jasa Keuangan (OJK) for banking operations and maintains a Sharia Supervisory Board (Dewan Pengawas Syariah) to ensure compliance with Islamic principles. Bank NTB Syariah is also a member of Indonesia's deposit insurance corporation, Lembaga Penjamin Simpanan (LPS), providing protection for customer deposits according to applicable regulations.

Bank NTB Syariah

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About Bank NTB Syariah in Indonesia