Question 1

What is Bank Jasa Jakarta?

Accepted Answer

Bank Jasa Jakarta is a retail and commercial bank based in Indonesia, focusing primarily on serving retail customers and Micro, Small, and Medium Enterprises (MSMEs). As of December 2024, the bank manages total assets of IDR 13.11 trillion (approximately USD 820 million).

Bank Jasa Jakarta operates as a joint venture owned by Astra Financial (49.56%) and Hong Kong-based fintech company WeLab (49.56%), following their acquisition completed in September 2022 for IDR 3.87 trillion. The bank is licensed and supervised by Indonesia's Financial Services Authority (OJK) and is a participant in the Indonesia Deposit Insurance Corporation (LPS).

Question 2

When was Bank Jasa Jakarta founded?

Accepted Answer

Bank Jasa Jakarta was originally founded on March 23, 1971, as PT Bank Pasar Warga Grogol, operating as a bank pasar (people's economic bank). The institution underwent several name changes: becoming PT Bank Pasar Warga Gembira in October 1975, then PT Bank Pasar Jasa Jakarta in September 1978.

In 1984, the bank was acquired by entrepreneur Iskandar Widyadi, who controlled it for over 35 years. On January 7, 1989, the bank officially transformed into a commercial bank (bank umum) and adopted the name PT Bank Jasa Jakarta with initial capital of IDR 20 billion. The bank successfully navigated the 1997-1998 Asian financial crisis through its conservative banking strategy and prudent risk management approach.

Question 3

Where is Bank Jasa Jakarta headquartered?

Accepted Answer

Bank Jasa Jakarta is headquartered at Jl. Tiang Bendera III No. 26-32, Roa Malaka, Tambora District, West Jakarta, DKI Jakarta 11230, Indonesia. The main office complex includes one head office with two head office extensions to serve administrative and operational functions.

Question 4

Where does Bank Jasa Jakarta operate?

Accepted Answer

Bank Jasa Jakarta operates primarily in the Greater Jakarta area (Jabodetabek region), which encompasses Jakarta, Bogor, Depok, Tangerang, and Bekasi. The bank maintains a network of 13 branch offices strategically located across Jakarta and surrounding areas.

Branch locations include Tanah Abang, Sastra Graha, Gajah Mada, Glodok Plaza, Mangga Dua, Kelapa Gading, Muara Karang, Fatmawati, Matraman in Jakarta, as well as three branches in Tangerang (Banten) and one in Sentul City (Bogor). The bank also provides ATM access through partnerships with the Prima and Alto ATM networks, which cover major cities throughout Indonesia.

Question 5

What services does Bank Jasa Jakarta offer?

Accepted Answer

Bank Jasa Jakarta offers comprehensive banking services for both individuals and businesses. Retail banking products include Giro Jasa (current accounts), Tabungan Jasa and Tabungan Sejahtera (savings accounts), TabunganKu (basic savings), and time deposits with competitive interest rates.

For lending services, the bank provides Kredit Pemilikan Mobil (vehicle financing), Kredit Kepemilikan Rumah (home mortgages), Kredit Modal Kerja (working capital loans), and Pinjaman Kredit Persekot (advance credit loans). Business banking services include payroll processing, supply chain financing, and cash management systems.

Digital banking services are delivered through internet banking for individuals, mobile banking, internet banking for businesses, and QRIS (Quick Response Code Indonesian Standard) for digital payments. Additional services include money changer facilities, insurance products, fund transfers, and bill payment services. In November 2023, the bank launched Bank Saqu, a comprehensive digital banking platform designed specifically for solopreneurs and MSMEs.

Question 6

What makes Bank Jasa Jakarta unique?

Accepted Answer

Bank Jasa Jakarta distinguishes itself through its strategic digital transformation backed by two powerful shareholders: Astra Financial, Indonesia's leading diversified financial services group, and WeLab, a Hong Kong-based fintech pioneer known for its advanced AI and fraud management technology. This combination provides the bank with both deep local market knowledge and cutting-edge financial technology.

The bank's Bank Saqu digital platform features innovative products including Tabungmatic, an automatic round-up savings feature that saves money from daily transactions; Saku (pockets), which allows customers to create up to 20 separate savings compartments; and Busposito, a deposit product with interest rates that increase as more customers participate. The platform has achieved an impressive Net Promoter Score (NPS) approaching 80%, demonstrating exceptional customer satisfaction.

Since launching its digital banking service in late 2023, Bank Jasa Jakarta has rapidly acquired 2.5 million customers, with 40% being solopreneurs. The bank received recognition from The Asian Banker with the Best Digital Savings Innovation in Indonesia award for 2024. Bank Jasa Jakarta has maintained consistently excellent performance ratings for over 22 consecutive years according to various industry assessments.

Question 7

What type of financial institution is Bank Jasa Jakarta?

Accepted Answer

Bank Jasa Jakarta is classified as a Bank Umum Konvensional (Conventional Commercial Bank) in Indonesia, specifically categorized as a KBMI 2 (Bank Umum Kegiatan Usaha Berdasarkan Modal Inti 2) institution. This classification, established by Indonesia's Financial Services Authority (OJK), applies to banks with core capital between IDR 1 trillion and IDR 5 trillion.

As a commercial bank, Bank Jasa Jakarta is authorized to provide a full range of banking services including accepting deposits, extending credit, and offering payment and settlement services to both individual and corporate customers. The bank operates under Indonesia's banking regulations and maintains deposit insurance through LPS (Lembaga Penjamin Simpanan), ensuring customer deposits are protected.

Question 8

What is Bank Jasa Jakarta's transformation into Bank Saqu?

Accepted Answer

In May 2025, Bank Jasa Jakarta announced a major corporate transformation, officially rebranding as PT Bank Saqu Indonesia (Bank Saqu) effective May 21, 2025, with the formal inauguration held on May 28, 2025. This transformation represents more than a name change—it signifies a complete evolution toward becoming a full-fledged digital bank.

The rebranding unites the legacy Bank Jasa Jakarta operations with the Bank Saqu digital platform launched in November 2023 under a single identity. The transformation focuses on two primary customer segments: personal banking for solopreneurs (individuals running independent small businesses) and relationship banking for MSME business owners. President Director Leo Koesmanto stated that the new identity reflects the bank's vision of "transforming banking and advancing Indonesia."

All existing customer agreements, contracts, and documents bearing the Bank Jasa Jakarta name remain valid during the transition period. The transformation leverages the complementary strengths of its shareholders: Astra Financial's extensive local ecosystem and distribution network, combined with WeLab's technological expertise in AI, data analytics, and digital banking operations.

Bank Jasa Jakarta

in Indonesia 🇮🇩

Crypto-Friendliness

All done!

About Bank Jasa Jakarta in Indonesia