Question 1

What is Bank Oranzheviy?

Accepted Answer

Bank Oranzheviy is a Russian commercial bank that offers a wide spectrum of financial products and services to both retail and corporate clients. Headquartered in Saint Petersburg, the bank operates with a basic banking license issued by the Central Bank of Russia. With assets of approximately 5.1 billion rubles, Bank Oranzheviy ranks among mid-sized Russian banking institutions, focusing primarily on small and medium-sized enterprise (SME) lending and retail banking services.

The bank positions itself as an innovative, client-oriented financial institution with a distinctive approach to customer service and product development.

Question 2

When was Bank Oranzheviy founded?

Accepted Answer

Bank Oranzheviy was originally founded on December 10, 1991, in Bratsk, Irkutsk Oblast, under the name "Bratskompleks." The bank was initially established to serve enterprises and workers of the Bratsk timber industry complex.

In 2003, the institution was renamed "Promsservisbank" as it expanded its focus beyond the timber industry. The bank underwent a significant transformation in 2014 when it was rebranded as "Bank Oranzheviy" (Bank Orange). This rebranding reflected the bank's strategic shift toward innovation, digital services, and a more customer-centric business model. The distinctive orange branding was chosen after extensive focus group research with various client categories, who expressed interest in banking with an institution featuring such an unconventional concept.

Question 3

Where is Bank Oranzheviy headquartered?

Accepted Answer

Bank Oranzheviy is headquartered in Saint Petersburg, Russia, at Ruzovskaya Street, 16, Building A. The bank's registered legal address is located at 196135, Saint Petersburg, Moskovsky Prospekt, 198, Building A, Room 9-N.

In 2009, the bank relocated its head office from Bratsk to Saint Petersburg, transforming the Bratsk office into a branch. This strategic move positioned the bank in one of Russia's major financial centers.

Question 4

Where does Bank Oranzheviy operate?

Accepted Answer

Bank Oranzheviy operates primarily in the Northwestern and Central regions of Russia. The bank's network includes a head office and two additional offices in Saint Petersburg, as well as a branch in Moscow located at Myasnitskaya Street, 48.

The bank maintains a network of nine ATMs, with seven located throughout Saint Petersburg and additional locations supporting its Moscow operations. While the bank does not have extensive physical presence in other cities, it serves clients across Russia through its digital banking channels and remote service capabilities.

Question 5

What services does Bank Oranzheviy offer?

Accepted Answer

Bank Oranzheviy provides a comprehensive range of banking services for both individuals and businesses. For retail clients, the bank offers deposit accounts in rubles and foreign currencies, consumer loans, bank cards (debit and credit), currency exchange services, safe deposit box rentals, and insurance products.

For corporate clients, the bank specializes in SME financing, including business loans, overdraft facilities, trade financing, factoring services, and bank guarantees. The bank also provides cash management services, payroll projects, and account maintenance for legal entities.

Digital services include internet banking through the "Bank-Client Faktura" system for corporate customers, mobile banking applications, remote account opening capabilities, and online lending services. The bank has invested significantly in digital transformation, implementing front-office solutions and automated channels to enhance service accessibility.

The bank operates with a basic license, which allows it to conduct banking operations in rubles and foreign currencies, including attracting deposits from individuals and legal entities, opening and maintaining bank accounts, executing money transfers, providing cash services, and buying and selling foreign currency in both cash and non-cash forms.

Question 6

What makes Bank Oranzheviy unique?

Accepted Answer

Bank Oranzheviy distinguishes itself through its innovative approach to banking, built around a three-level business model. The first level focuses on standardized service approaches using best practices from the market. The second level emphasizes personalized solutions based on direct client communication and understanding their specific needs. The third level involves creating comprehensive ecosystems around specific business segments.

The bank has developed a particularly notable ecosystem around auto lending, which integrates vehicle selection, buyer search, valuation, legal assistance, and insurance services. This holistic approach sets the bank apart from traditional lenders.

Bank Oranzheviy operates under the principles of "Communicate-Understand-Create," emphasizing personal human communication over formal interactions. The bank prides itself on empathy and understanding client needs through confidential communication, allowing it to create solutions that go beyond standard banking requirements.

The bank has also pioneered several trademarks, including "Bank na Ladoni" (Bank in Your Palm) and "Laboratoriya Idey" (Laboratory of Ideas), reflecting its commitment to innovation and accessibility. Since February 2005, the bank has participated in the deposit insurance system, providing additional security for retail depositors.

Question 7

What type of financial institution is Bank Oranzheviy?

Accepted Answer

Bank Oranzheviy is classified as a universal commercial bank with a basic license (базовая лицензия) in Russia. The basic license classification, which the bank received on November 14, 2018, provides simplified regulatory requirements compared to universal licenses while maintaining the ability to serve both retail and corporate clients.

As a limited liability company (ООО - Obshchestvo s ogranichennoy otvetstvennostyu), Bank Oranzheviy operates with an authorized capital of 284,537,000 rubles. The bank's ownership structure includes LLC "Terra" and LLC Management Company "Nadezhnoye Upravleniye" as major shareholders.

Under Russian banking regulation, banks with basic licenses focus primarily on retail and SME banking activities within the Russian market, which aligns with Bank Oranzheviy's strategic positioning as a client-oriented institution serving individuals and small to medium-sized businesses.

Bank Oranzheviy

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About Bank Oranzheviy in Russia