Question 1

What is Bizbank?

Accepted Answer

Bizbank (AT BIZBANK, Ukrainian: АТ БІЗБАНК), officially known as Joint-Stock Company "Bank of Investments and Savings," is a universal bank with private capital operating in Ukraine. The bank specializes in providing personalized banking services to both retail customers and businesses.

With approximately 4.6 billion UAH in assets and 500 million UAH in statutory capital, Bizbank has established itself as a reliable partner in the Ukrainian banking sector. The bank holds a high credit rating of uaAAA for long-term loans from the National Rating Agency "Rurik" and maintains investment-grade status.

Question 2

When was Bizbank founded?

Accepted Answer

Bizbank was founded on May 25, 2004, when its general assembly of participants made the decision to establish the bank. The institution received its banking operations license from the National Bank of Ukraine on August 9, 2005, and officially began operations shortly thereafter.

The bank was initially established as "Bank of Investments and Savings" (BIS) with the mission to provide quality, innovative, and professional banking services to help Ukrainian citizens prosper, businesses become competitive and profitable, and Ukraine's economy grow steadily. Over its 20-year history, the bank has evolved through several corporate transformations, ultimately rebranding to "Bizbank" (AT BIZBANK) in January 2024 while maintaining its core commitment to personalized service.

Question 3

Where is Bizbank headquartered?

Accepted Answer

Bizbank is headquartered in Kyiv, Ukraine, at 83-D Yuriya Illenka Street, 04119. The bank's main office serves as the central hub for its operations throughout Ukraine.

The leadership team is headed by Viktoriya Oleksandrivna Ruda as Chairman of the Board and Vitaliy Volodymyrovych Bilous as Chairman of the Supervisory Board.

Question 4

Where does Bizbank operate?

Accepted Answer

Bizbank operates throughout Ukraine with a network of regional offices and branches in major cities across the country. The bank maintains a presence in key regions including Kyiv (with 10 offices), Lviv, Odesa, Kharkiv, Dnipro, Poltava, Mykolaiv, Vinnytsia, Lutsk, Zhytomyr, Uzhhorod, Rivne, Kherson, Cherkasy, Chernihiv, and Chernivtsi.

The bank has strategically expanded its footprint to serve customers in regional centers and has developed an accessible branch network across Ukrainian oblasts. Bizbank also participates in the "Power Banking" program, allowing customers to access services through a joint network of Ukrainian banks when local branches may be unavailable.

Question 5

What services does Bizbank offer?

Accepted Answer

For Individual Customers:
• Deposit accounts with competitive rates
• Consumer lending (unsecured loans, auto-secured loans, mortgage lending)
• Current accounts and payment cards (Visa Electron, Classic, Gold, Platinum VIP, and Infinite)
• Government support cards (єПідтримка and єВідновлення programs)
• Money transfers and card-to-card transactions
• Individual safe deposit boxes
• Insurance products
• BankID digital identification service
• BIS24 mobile banking application

For Business Clients:
• Corporate settlement accounts (RKO)
• Business deposits
• Commercial lending and credit lines
• Corporate payment cards
• Remote banking services
• Foreign exchange operations and currency transactions
• Bank guarantees
• Trade acquiring services
• Securities operations
• Visa B2B Connect for direct international business transfers

The bank joined the National Payment System "PROSTIR" and offers modern digital services including Google Pay and Apple Pay. Bizbank is also a member of the "ATMosphere" shared ATM network and provides MoneyGram money transfer services.

Question 6

What makes Bizbank unique?

Accepted Answer

Bizbank has distinguished itself through its focus on personalized banking solutions. The bank won prestigious awards including "Leader in Personalized Banking Service" at the XVI All-Ukrainian competition "Bank of the Year - 2024" from the International Financial Club "Bankir," and "Leader in Personalized Solutions for Clients" at the Banker Awards 2024.

The bank maintains strong financial stability with a deposit reliability rating of r5 (high reliability) and has been recognized for its leadership in banking guarantees. Bizbank operates its own call center to enhance customer service quality and has developed proprietary mobile banking technology to improve the banking experience.

As a member of the Deposit Guarantee Fund of Individuals (certificate № 174 from November 19, 2012) and the Association of Ukrainian Banks since December 2023, Bizbank demonstrates its commitment to customer protection and industry standards. The bank's ownership structure includes Ukrainian individuals with significant participation, ensuring local focus and accountability.

Question 7

What type of financial institution is Bizbank?

Accepted Answer

Bizbank is classified as a universal bank with private capital under Ukrainian banking regulations. This classification means the bank is authorized to provide a comprehensive range of banking services to both retail and corporate clients, including deposit-taking, lending, payment services, foreign exchange operations, and securities trading.

As a universal bank, Bizbank holds multiple licenses from Ukrainian regulatory authorities, including a General License №221-02 (dated August 30, 2012) for conducting foreign currency operations, and licenses from the State Commission on Securities and Stock Market for securities trading, dealer activities, underwriting, and brokerage services. The bank is regulated by the National Bank of Ukraine and operates under strict capital adequacy and liquidity requirements appropriate for Ukrainian commercial banks.

Bizbank

in the Ukraine 🇺🇦

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About Bizbank in the Ukraine