Question 1

What is TengeDa?

Accepted Answer

TengeDa is an online microfinance service operated by Dengi govoryat microfinancial organization LLP (TOO MFO "Dengi govoryat"), a licensed microfinance organization in Kazakhstan. The company specializes in providing short-term microcredits to individuals and individual entrepreneurs through a fully automated digital platform. TengeDa operates exclusively online, offering 24/7 access to microfinance services without requiring physical office visits.

As a digital-first lender, TengeDa serves customers who need quick financial solutions, including those who cannot meet the stricter requirements of traditional banks such as self-employed individuals, homemakers, and people with disabilities.

Question 2

When was TengeDa founded?

Accepted Answer

TengeDa's online microcredit service was established in 2013, making it one of the early digital microfinance platforms in Kazakhstan. The company was formally registered as TOO Microfinancial Organization "Dengi govoryat" on May 6, 2019 with BIN 190540004760.

On March 15, 2021, the organization received license №02.21.0028.M from the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market (ARDFM), which authorized it to legally conduct microfinance activities under the regulatory framework established by Kazakhstan's microfinance legislation.

Question 3

Where is TengeDa headquartered?

Accepted Answer

TengeDa is headquartered in Almaty, Kazakhstan's largest city and financial center. The company's registered legal address is located in the Nauryzbay District at microdistrict Rakhat, Kultobe Street, Building 4, postal code 050070.

An alternative address listed is in the Bostandyk District at Nur Alatau microdistrict, Rakhegali Rakhmadieva Street, Building 25a. The organization is led by Director Telman Baglan.

Question 4

Where does TengeDa operate?

Accepted Answer

TengeDa operates throughout the entire territory of Kazakhstan. As a digital microfinance platform, the company provides services to residents in all cities, towns, and rural settlements across the country.

Customers can access TengeDa's services remotely from any location with internet connectivity. The organization emphasizes financial inclusion by making its services available to populations in remote areas who may have limited access to traditional banking infrastructure.

Question 5

What services does TengeDa offer?

Accepted Answer

TengeDa provides two main categories of microcredit products to Kazakhstan residents:

Short-term microcredits: Loans ranging from 50,000 to 180,000 tenge with terms from 10 to 45 days. These carry daily interest rates up to 0.99% with an annual effective interest rate (GЭСВ) reaching up to 3,115%. These are designed for immediate, short-term financial needs.

Longer-term microcredits: Loans from 40,000 to 180,000 tenge with terms between 91 and 180 days. These feature annual interest rates between 43.6% and 44.4% with GЭСВ up to 56%. These provide more flexibility for repayment over time.

All loans are provided without collateral or guarantors. The company offers multiple disbursement options including transfers to bank cards, bank accounts (IBAN), and Kazakhstan Post (KazPost) accounts.

Digital services include:
• 24/7 automated online application processing through tengeda.kz
• Mobile-optimized platform accessible via smartphones
• Personal online account management
• SMS and email notifications
• Biometric identification through the National Bank's Identification Data Exchange Center
• Electronic digital signature integration
• Multiple repayment options including online card payments, QIWI terminals, Kassa24, CyberPlat, Paydala, and bank transfers

Question 6

What makes TengeDa unique?

Accepted Answer

TengeDa distinguishes itself through several key features:

Complete automation: The platform operates with fully automated credit scoring and approval systems, enabling decisions within 3 to 15 minutes and fund disbursement within 5 minutes for approved applications. Repeat customers receive 24/7 processing, while new applicants are reviewed during business hours (9:00 to 19:00).

Financial inclusion focus: TengeDa specifically targets underserved populations who cannot access traditional banking services, including self-employed individuals, homemakers, and people with disabilities. The platform helps customers build positive credit histories that may later qualify them for traditional bank products.

Minimal documentation requirements: Applicants need only a Kazakhstan national ID card and IIN (Individual Identification Number). Age requirements are 21 to 68 years, and applicants must have a debt-to-income ratio not exceeding 0.5.

Flexible repayment options: The company allows early repayment without penalties (minimum 5-day interest applies), loan extensions without penalty fees, and restructuring plans for customers experiencing financial difficulties.

Security: TengeDa employs 2048-bit encryption to protect customer data and integrates with Kazakhstan's e-government portal and credit bureau systems for identity verification.

Question 7

What type of financial institution is TengeDa?

Accepted Answer

TengeDa is a microfinance organization (MFO) operating as a limited liability partnership (LLP or TOO in Russian/Kazakh) under Kazakhstan's Law on Microfinance Activities of November 26, 2012.

In Kazakhstan, microfinance organizations are specialized financial institutions licensed and regulated by the Agency for Regulation and Development of the Financial Market (ARDFM). MFOs are authorized to provide microcredits up to 20,000 times the monthly calculation index established by the republican budget, with or without collateral.

TengeDa is a member of the Association of Microfinance Organizations of Kazakhstan (AMFOK) and the Kazakhstan FinTech Association, demonstrating its commitment to industry standards and ethical practices in microfinance activities. As a licensed MFO, the company must comply with stringent regulatory requirements including mandatory reporting to credit bureaus, customer protection standards, and oversight by Kazakhstan's financial market regulator.

Question 8

What borrower identification methods does TengeDa use?

Accepted Answer

To prevent fraud and comply with Kazakhstan's enhanced microfinance regulations introduced in May 2021, TengeDa employs three approved identification methods for online microcredit applications:

Electronic digital signature (EDS): Customers can verify their identity using Kazakhstan's official EDS system.

Biometric identification: Real-time facial recognition through the National Bank of Kazakhstan's Identification Data Exchange Center service.

Two-factor verification: Combining personal data verification with live image confirmation in real time.

Additionally, since January 2022, TengeDa verifies subscriber phone numbers against mobile operator databases to ensure authenticity. The company also participates in Kazakhstan's fictitious debt protection program, which requires immediate suspension of interest accrual and collection activities when fraud is reported to law enforcement.

TengeDa

in Kazakhstan 🇰🇿

Crypto-Friendliness

All done!

About TengeDa in Kazakhstan