Question 1

What is Bank Syariah Indonesia (BSI)?

Accepted Answer

Bank Syariah Indonesia (BSI), officially known as PT Bank Syariah Indonesia (Persero) Tbk, is a state-owned Islamic bank and the largest Sharia-compliant financial institution in Indonesia. The bank was established on February 1, 2021, through a historic merger of three state-owned Islamic banks: PT Bank BRISyariah Tbk, PT Bank Syariah Mandiri, and PT Bank BNI Syariah.

As of 2024, BSI is Indonesia's sixth-largest bank by assets and the world's largest Islamic bank by customer numbers, serving over 19 million customers. The bank operates more than 1,500 outlets throughout Indonesia and maintains a presence in the Middle East through its Dubai branch.

Question 2

When was Bank Syariah Indonesia (BSI) founded?

Accepted Answer

Bank Syariah Indonesia was officially founded on February 1, 2021, when Indonesian President Joko Widodo ceremonially inaugurated the bank at the Presidential Palace in Jakarta. The merger was formally approved by the Financial Services Authority (Otoritas Jasa Keuangan/OJK) on January 27, 2021, through permit number SR-3/PB.1/2021.

The three predecessor banks had distinct origins. BRISyariah traces its roots to Bank Djasa Arta, established in 1969 in Bandung, which was acquired by Bank Rakyat Indonesia in 2007 and converted to Islamic banking in 2008. Bank Syariah Mandiri was established in 1999, converted from Bank Susila Bakti. BNI Syariah began as a Sharia banking unit of Bank Negara Indonesia in 2000, spinning off as a separate subsidiary in 2010.

On December 22, 2025, BSI's corporate status changed from a subsidiary of Bank Mandiri to a full state-owned enterprise (BUMN) in the form of a Persero, following the Indonesian government's inclusion of special Dwiwarna Series A shares.

Question 3

Where is Bank Syariah Indonesia (BSI) headquartered?

Accepted Answer

Bank Syariah Indonesia is headquartered in Jakarta, Indonesia, at The Tower building on Jalan Gatot Subroto. The capital city location provides the bank with strategic access to Indonesia's financial center and government institutions.

The bank also maintains international offices, including a branch at the Dubai International Financial Center (DIFC) in the United Arab Emirates, which upgraded from a representative office to a full Category 2 branch in August 2023.

Question 4

Where does Bank Syariah Indonesia (BSI) operate?

Accepted Answer

Bank Syariah Indonesia operates extensively throughout Indonesia with more than 1,500 outlets spanning urban centers and rural areas across the archipelago. The bank's wide geographic footprint reflects the combined networks of its three predecessor institutions.

Internationally, BSI has expanded its presence in the Middle East with a full banking branch in Dubai, United Arab Emirates, located at the Dubai International Financial Center. The bank has announced plans to establish operations in Saudi Arabia as part of its vision to become a top global Islamic bank.

Question 5

What services does Bank Syariah Indonesia (BSI) offer?

Accepted Answer

Bank Syariah Indonesia provides comprehensive Islamic banking services compliant with Sharia principles, including retail banking, corporate banking, commercial financing, and wealth management. All products and services are approved by the bank's Sharia Supervisory Board (Dewan Pengawas Syariah) and comply with fatwas issued by the National Sharia Council of the Indonesian Ulema Council (DSN-MUI).

The bank offers various financing products including home financing (BSI Griya), vehicle financing (BSI OTO), microfinance, and SME lending. Deposit products include savings accounts, time deposits (including waqf deposits), and gold savings programs. BSI also provides Islamic credit cards (BSI Hasanah Card), payment services, remittances, and trade finance.

Digital services include the BSI Mobile application with features such as account management, fund transfers, bill payments, e-commerce transactions, cardless ATM withdrawals, digital waqf, and gold trading. The bank has also launched BYOND by BSI, a newer digital banking platform. Additional digital features include QRIS payments, e-wallet top-ups, and integration with hajj pilgrimage savings programs.

Question 6

What makes Bank Syariah Indonesia (BSI) unique?

Accepted Answer

Bank Syariah Indonesia stands out as the result of Indonesia's largest Islamic banking merger, creating the country's biggest Sharia-compliant bank and positioning it as the world's largest Islamic bank by customer count. The merger united the strengths of three established institutions under government backing, providing the bank with substantial capital and a nationwide network.

BSI benefits from synergies with its three parent banks—Bank Mandiri (50.83% ownership), Bank Negara Indonesia (24.85%), and Bank Rakyat Indonesia (17.25%)—while operating independently with its own management structure. This arrangement provides access to extensive networks, technology transfer, and best practices from Indonesia's largest conventional banks.

The bank emphasizes its role in supporting Indonesia's halal ecosystem, financing industries including halal food and beverages, Islamic fashion, halal tourism, pharmaceuticals, and cosmetics. BSI positions itself as a modern, universal Islamic bank serving all Indonesians regardless of religious background, embodying the principle of Rahmatan Lil 'Aalamiin (blessing for all creation).

Question 7

What type of financial institution is Bank Syariah Indonesia (BSI)?

Accepted Answer

Bank Syariah Indonesia is classified as a state-owned commercial Islamic bank (Bank Umum Syariah) operating under Indonesia's dual banking system. The bank holds a commercial banking license from the Financial Services Authority (OJK) and is categorized as KBMI 3 (Bank Umum Berdasarkan Modal Inti/Commercial Bank Based on Core Capital Group 3), indicating its significant capital base.

As a state-owned enterprise (Badan Usaha Milik Negara or BUMN) in the form of a Persero, BSI is a publicly traded company listed on the Indonesia Stock Exchange under the ticker symbol BRIS. The bank operates exclusively under Sharia principles, distinguishing it from conventional banks by adhering to Islamic finance rules that prohibit interest (riba), excessive uncertainty (gharar), and gambling (maysir), while promoting profit-and-loss sharing arrangements and ethical investment practices.

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