Question 1

What is Fio?

Accepted Answer

Fio is a Czech-owned commercial bank providing traditional banking services and securities brokerage. Operating as a full-service universal bank active in retail and corporate banking, Fio offers current accounts, savings accounts, payment services, payment cards, loans, and investment products. As of 2023, Fio ranked as the 10th largest bank in the Czech Republic with total assets of approximately 266 billion CZK, representing a market share of 2.79%. The bank serves customers through more than 80 branches across the Czech Republic and operates based on a zero-fee strategy for standard banking services.

Question 2

When was Fio founded?

Accepted Answer

Fio Financial Group was established in 1993 by a group of young mathematics and physics students who developed software for securities trading. In 1996, services expanded to include a credit union (Fio, družstevní záložna), which launched the first internet banking in the Czech Republic in 1998. Fio, burzovní společnost requested a bank license from the Czech National Bank in 2008, received the license in May 2010, and became Fio banka. The bank officially began offering traditional banking products alongside investment services on September 1, 2010. In 2015, Fio banka celebrated its fifth anniversary as a bank and reached 500,000 clients.

Question 3

Where is Fio headquartered?

Accepted Answer

Fio is headquartered in Prague (Praha), Czech Republic. The registered office is located at Na Florenci 2139/2, Nové Město, 110 00 Praha. The bank operates from the capital city, serving as the central hub for its nationwide operations.

Question 4

Where does Fio operate?

Accepted Answer

Fio operates throughout the Czech Republic, serving customers nationwide through a network of more than 80 branch offices in nearly every district capital city. The bank provides services in cities including Prague, Košice, Žilina, and many other locations across the country. Services are accessible through physical branches, online banking, and mobile applications available to customers throughout Czech territory.

Question 5

What services does Fio offer?

Accepted Answer

Fio provides comprehensive retail and business banking services including current accounts, business accounts, savings accounts, term deposit accounts, debit cards (Fio MasterCard Debit Contactless), credit cards, payment processing, mortgage loans, business loans, and overdrafts. The bank pioneered zero-fee standard banking services without conditions and offers accounts in 15 currencies. Investment services include securities brokerage with the e-Broker platform for trading Czech, American, and German stocks, making Fio the largest Czech securities trader focused on smaller clients. The Smartbanking mobile application, launched as the first in the Czech Republic, enables full banking functionality on smartphones including Touch ID fingerprint authentication. Additional services include Smartbroker for mobile investing, Fio API Plus for automatic data acquisition, foreign payments through the PayU system, SEPA payments, and online loan applications. The bank also owns RM-SYSTEM, česká burza cenných papírů a.s., a stock exchange for small and medium investors.

Question 6

What makes Fio unique?

Accepted Answer

Fio pioneered internet banking in the Czech Republic in 1998 and was the first to launch Smartbanking for smartphones. The bank's revolutionary zero-fee strategy for standard banking services has remained sustainable while maintaining profitability—in 2023, Fio achieved a remarkable 2.61% return on assets, ranking as the 2nd most profitable bank in the Czech Republic. Between 2023 and 2024, total assets grew by 18% to 314.33 billion CZK, customer deposits increased by 19.67% to 288.5 billion CZK, and loans to customers grew by 13.47% to 57.3 billion CZK. In 2024, net income reached 6.07 billion CZK. Fio has won numerous awards including Banking Innovator of the Year multiple times (2012, 2013, 2014), multiple Golden Crown awards for best accounts and applications, and recognition as the Most Dynamic Bank and Best Bank for Entrepreneurs. The bank is a member of the Czech Banking Association and signatory to the Client Mobility Codex. Fio is a stockholder and important member of the Prague Stock Exchange, facilitating a large portion of trades on RM-SYSTEM.

Question 7

What type of financial institution is Fio?

Accepted Answer

Fio banka, a.s. is a obchodní banka (commercial bank) operating as an akciová společnost (a.s.), which is a Czech joint-stock company. It is a fully licensed universal bank providing both traditional banking and investment services. The bank is authorized and supervised by Česká národní banka (Czech National Bank) under the competent authority code CZ_CNB. Fio participates in the Fond pro ochranu vkladů a majetkových účastí (Financial Market Guarantee System - FMGS), the Czech deposit guarantee scheme, which protects deposits up to 100,000 EUR per depositor. The bank is registered in the Commercial Register at Prague Municipal Court under Section B, File No. 2704, with Company ID (IČO) 61858374.

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About Fio in the Czech Republic