Question 1

What is UBA Burkina Faso?

Accepted Answer

UBA Burkina Faso is a commercial bank operating in Burkina Faso as part of the pan-African United Bank for Africa Group, one of Africa's largest financial services institutions. The bank is a subsidiary of UBA Plc, which is headquartered in Lagos, Nigeria, and operates across 20 African countries.

UBA Burkina Faso serves approximately 150,000 customers with over 276 permanent employees, making it the second-largest subsidiary of the UBA Group outside Nigeria after Ghana. The bank provides comprehensive retail, commercial, and corporate banking services to individuals, small and medium enterprises, and large corporations throughout Burkina Faso.

Question 2

When was UBA Burkina Faso founded?

Accepted Answer

UBA Burkina Faso began operations in 1974 under the name BIAO (Banque Internationale pour l'Afrique Occidentale). The institution underwent several transformations, becoming Banque Internationale des Voltas (BIV), then Banque Internationale du Burkina (BIB).

It briefly operated as a subsidiary of Méridienne BIAO before returning to the BIB designation. In November 2008, the UBA Group acquired a majority stake in the bank, marking its entry into the UBA family. The formal integration was completed on July 16, 2012, when the bank officially adopted the name United Bank for Africa Burkina (UBA BURKINA).

Question 3

Where is UBA Burkina Faso headquartered?

Accepted Answer

UBA Burkina Faso is headquartered at 1340 Avenue Dimdolobsom in Ouagadougou, the capital city of Burkina Faso. The headquarters houses the bank's main administrative and operational functions.

The postal address is 01 BP 362 Ouagadougou 01, and the head office can be reached at +226 25 30 00 00. The SWIFT code for the bank is BIBUBFBF.

Question 4

Where does UBA Burkina Faso operate?

Accepted Answer

UBA Burkina Faso operates an extensive network of 27 branches across Burkina Faso, supported by 39 automated teller machines (ATMs). The bank has a strong presence in major cities and regional centers including Ouagadougou, Bobo-Dioulasso, Banfora, Dedougou, Koudougou, Ouahigouya, Pouytenga, Dori, Gaoua, Tougan, and Manga.

The branch network includes locations in strategic commercial areas such as Dimdolobsom, Dapoya, Grand Marché, Koko, 1200 Logements (Zogona), Pissy, and Kwamé N'Krumah in Ouagadougou. This widespread presence ensures accessibility to banking services for customers across urban and semi-urban areas of the country.

Question 5

What services does UBA Burkina Faso offer?

Accepted Answer

UBA Burkina Faso provides a comprehensive range of banking services including savings accounts, current accounts, personal loans, and payment solutions. The bank offers specialized cards including debit cards and prepaid cards, with various options tailored to customer needs.

Digital banking services are a key strength, featuring mobile banking through the UBA mobile app, internet banking platforms, and SMS alert services. The bank also offers Instant Bills Pay for utility payments and account notification services. Corporate clients benefit from cash management solutions, trade finance, international commerce services, and UBA Business Direct for online corporate banking.

Money transfer services include partnerships with Western Union, MoneyGram, AfriCash, Wari, and Ria for domestic and international remittances. The bank also operates U-Connect, a regional service allowing customers to access their accounts from any UBA branch in Burkina Faso, Benin, Côte d'Ivoire, and Senegal within the UEMOA zone.

Question 6

What makes UBA Burkina Faso unique?

Accepted Answer

UBA Burkina Faso distinguishes itself through Leo, an AI-powered virtual banking assistant available 24/7 on WhatsApp, Facebook Messenger, Instagram, and Apple iMessage. Leo enables customers to perform banking transactions including money transfers, bill payments, airtime purchases, balance inquiries, and account openings through conversational chat interfaces in multiple languages including English and French.

Leo has become Africa's first chatbot to facilitate cross-border payments through integration with the Pan-African Payment and Settlement System (PAPSS), allowing instant transfers in local currencies across African countries. This innovation positions UBA Burkina Faso at the forefront of digital banking transformation in West Africa.

The bank's integration into the UBA Group network provides customers access to pan-African banking services across 20 countries, supporting intra-African trade and business expansion. UBA Burkina Faso combines the convenience of advanced digital solutions with an extensive physical branch network, catering to both tech-savvy customers and those who prefer traditional banking channels.

Question 7

What type of financial institution is UBA Burkina Faso?

Accepted Answer

UBA Burkina Faso is a commercial bank (banque commerciale) registered as a société anonyme (public limited company) with a board of directors. It operates under banking license number C 0022 H issued by the Commission Bancaire de l'UMOA, the regional banking supervisory authority for the West African Economic and Monetary Union (UEMOA).

As a commercial bank, UBA Burkina Faso is authorized to provide the full spectrum of banking services to retail, corporate, and institutional clients. The bank's capital structure totals 18,566,220,000 CFA francs, with UBA Group holding 63.74%, COFIPA holding 16.84%, the Burkinabé government holding 10.23%, and private shareholders holding 9.19%.

This ownership structure reflects both the pan-African nature of the UBA Group and the strategic importance of local and governmental participation in Burkina Faso's banking sector. The bank is registered in the commercial register as BF OUA 2000 B 809.

UBA Burkina Faso

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About UBA Burkina Faso in Burkina Faso