Question 1

What is MTBank?

Accepted Answer

MTBank is a modern commercial bank providing a full range of banking services to both corporate and individual clients in Belarus. It operates as a Joint-Stock Company (JSC) and is recognized as one of the top 10 commercial banks in the country. The bank has grown to become a significant player in Belarus's financial sector, with a statutory fund of 65,598,390 BYN.

MTBank serves a diverse client base through its extensive network of 99 offices located throughout all geographic regions of Belarus. The bank has established itself as a leader in consumer lending and is particularly known for its innovative retail banking products.

Question 2

When was MTBank founded?

Accepted Answer

MTBank was founded on March 14, 1994, becoming the first commercial bank in the Republic of Belarus with foreign capital participation. The bank's initial shareholders included businessmen from Belarus, Latvia, and Switzerland, reflecting its international character from inception.

On March 14, 1994, the bank received License No. 38 from the National Bank of the Republic of Belarus for performing banking operations and General License No. 15 for carrying out foreign currency banking operations. Within two months of its founding, MTBank opened its first branch, marking the beginning of its expansion across Belarus.

In 2001, the International Automobile Holding Atlant-M entered the bank's capital as a majority shareholder, representing a significant strategic shift. Later, in March 2015, the ownership structure changed when MTB Investments (Cyprus), which owned 98.97% of MTBank's shares, was acquired by prominent Belarusian businesspersons Aleksin Aliaksei Ivanovich and Oleksina Inna Vladimirovna, who became the ultimate beneficial owners.

Question 3

Where is MTBank headquartered?

Accepted Answer

MTBank's head office is located at 10 Tolstogo Street, Minsk 220007, Republic of Belarus. The main office is open Monday through Thursday from 9:00 AM to 4:00 PM, and Fridays from 9:00 AM to 3:00 PM.

The bank maintains a strong presence in the capital city while also operating a comprehensive network of branches throughout the country to serve clients in all regions of Belarus.

Question 4

Where does MTBank operate?

Accepted Answer

MTBank operates exclusively throughout the Republic of Belarus, with 99 offices distributed across all geographic regions of the country. The bank has strategically positioned its branches to provide comprehensive coverage in all Belarusian oblasts (regions), ensuring accessibility for both urban and rural populations.

The bank's regional network includes offices in major cities and smaller towns across Belarus, enabling it to serve clients in the Minsk, Brest, Gomel, Grodno, Mogilev, and Vitebsk regions. This extensive geographic presence allows MTBank to provide convenient banking services to individuals and businesses throughout the entire country.

Question 5

What services does MTBank offer?

Accepted Answer

MTBank provides a comprehensive range of banking services for both retail and corporate clients. For individual customers, the bank offers deposit accounts, consumer loans, mortgage lending, car loans, and various payment card products. The bank is particularly known for its Halva installment card, which provides interest-free installment plans for up to 12 months at over 37,000 partner merchants throughout Belarus.

For corporate clients, MTBank offers business loans (including SME financing), overdraft facilities, payment and settlement services, trade finance, factoring, and bank guarantees. The bank is a major provider of guarantees for road carriers in Belarus and offers specialized financing through partnerships with development banks.

Digital banking services include the Moby mobile banking app, which allows customers to open accounts, apply for cards with home delivery, make transfers, pay bills through the ERIP system, and manage their accounts 24/7. The bank also provides internet banking for real-time transactions and account management.

MTBank offers international payment services through the SWIFT network and participates in international payment systems including VISA International and MasterCard International. Additional services include currency exchange operations, safe deposit boxes, securities operations (dealer, brokerage, and depository activities), trust management of funds, and precious metals transactions.

Question 6

What makes MTBank unique?

Accepted Answer

MTBank distinguishes itself through several innovative products and achievements that set it apart in the Belarusian banking market. The bank's flagship product, the Halva installment card, has become a nationally recognized brand, winning the "Brand of the Year" competition multiple times. This card allows customers to make purchases with interest-free installments at thousands of partner stores, and newer versions enable installment payments at any merchant.

The bank has demonstrated exceptional commitment to innovation, winning awards as "Innovative Bank" for products including the first digital co-branding card "Onliner Klever," various Halva card iterations, MTKassa (a cash register and terminal solution), and simplified payroll services. MTBank was also recognized as "Bank of the Year 2015" by The Banker magazine (London).

MTBank has a strong international reputation, consistently receiving awards for payment processing excellence, including multiple STP (Straight-Through Processing) Excellence Awards from Deutsche Bank, VTB Bank, and Commerzbank. Since 2006, MTBank has been the first bank participant of the UN Global Compact in Belarus, demonstrating leadership in corporate social responsibility.

The bank maintains strategic partnerships with major international financial institutions including the European Bank for Reconstruction and Development (EBRD), International Finance Corporation (IFC), and various development finance organizations, enabling it to offer competitive financing solutions for SMEs and energy efficiency projects.

Question 7

What type of financial institution is MTBank?

Accepted Answer

MTBank is a universal commercial bank (универсальный коммерческий банк) operating as a Joint-Stock Company (JSC) under Belarusian law. This institutional type is standard for full-service banks in Belarus that provide comprehensive banking services to both retail and corporate clients.

The bank holds Banking License No. 13, issued by the National Bank of the Republic of Belarus on February 9, 2024, authorizing it to conduct a full range of banking operations including deposit-taking, lending, payment services, currency exchange, bank guarantees, factoring, and securities operations. MTBank also holds a special license (No. 02200/5200-1246-1112) from the Ministry of Finance for professional and exchange activities in securities, including dealer, brokerage, and depository activities.

As a universal bank, MTBank is authorized to serve all customer segments—from individual consumers to large corporations—and to operate across multiple banking disciplines including retail banking, commercial banking, investment services, and treasury operations. The bank is a member of the Association of Belarusian Banks, the Belarusian Currency and Stock Exchange, and international payment networks, reflecting its comprehensive role in the country's financial system.

MTBank

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About MTBank in Belarus