Question 1

What is B2B Bank?

Accepted Answer

B2B Bank is a Schedule I Canadian bank that operates as a wholly owned subsidiary of Laurentian Bank of Canada. Unlike traditional retail banks, B2B Bank specializes in serving financial professionals rather than individual consumers directly.

The bank provides banking products and investment account services to a network of approximately 27,000 financial professionals across Canada, including financial advisors and their dealerships, deposit and mortgage brokers and their firms, mutual fund and insurance manufacturers, and members of the Canadian Investment Regulatory Organization (CIRO) and Autorité des marchés financiers (AMF).

Question 2

When was B2B Bank founded?

Accepted Answer

B2B Bank's origins trace back to 1996 when Laurentian Bank of Canada acquired the personal and commercial client portfolios of North American Trust, organizing these assets into a division called Agency Banking.

In 2000, Laurentian Bank purchased Sun Life Trust Company and merged it with the Agency Banking division. On July 1, 2000, the combined organization was renamed B2B Trust.

The institution achieved a significant milestone on July 7, 2012, when it became a Schedule I bank under Canadian banking regulations and was renamed B2B Bank. In 2011, prior to becoming a chartered bank, B2B Trust acquired MRS Group of Companies, becoming the leading independent provider of investment accounts and services to financial advisors in Canada. The acquisition of AGF Trust followed in 2012.

Question 3

Where is B2B Bank headquartered?

Accepted Answer

B2B Bank's head office is located in Toronto's financial district at 199 Bay Street, Suite 600, Commerce Court, Toronto, Ontario M5L 0A2.

The bank maintains regional representation from coast to coast across Canada, supporting its nationwide network of financial professionals.

Question 4

Where does B2B Bank operate?

Accepted Answer

B2B Bank operates in all provinces and territories across Canada. The institution has established a comprehensive national presence through its network of financial professional partnerships.

The bank serves financial advisors, deposit brokers, and mortgage brokers throughout the country, with specialized dealer services operating in Quebec under AMF regulation. Regional offices provide support to financial professionals in communities from coast to coast.

Question 5

What services does B2B Bank offer?

Accepted Answer

B2B Bank provides a comprehensive suite of financial products designed specifically for distribution through financial professionals:

Lending Products: Investment loans, Registered Retirement Savings Plan (RSP) loans, Tax-Free Savings Account (TFSA) loans, residential mortgages, and lines of credit.

Deposit Products: Guaranteed Investment Certificates (GICs), term deposits, high interest investment accounts (HIIA), and high interest savings accounts (HISA). The bank is recognized as a leading provider of wholesale broker deposits in Canada.

Investment Account Administration: Through B2B Bank Dealer Services (which includes B2B Bank Financial Services Inc., B2B Bank Securities Services Inc., and B2B Bank Intermediary Services Inc.), the bank administers both registered and non-registered investment accounts.

Digital Services: Online banking platform (onlinebanking.b2bbank.com) with account management, internal transfers, bill payments, secure messaging, and account inquiries. Clients can also access accounts through THE EXCHANGE Network ATMs and telephone banking.

Question 6

What makes B2B Bank unique?

Accepted Answer

B2B Bank stands out as one of the few Canadian banks that operates exclusively through financial intermediaries rather than serving retail customers directly. This business-to-business-to-consumer (B2B2C) model allows the bank to focus entirely on supporting financial professionals.

The bank emphasizes its 100% Canadian ownership and independent operational approach while benefiting from the stability of being part of Laurentian Bank Financial Group. As a member of the Canada Deposit Insurance Corporation (CDIC), deposits are protected up to applicable limits.

B2B Bank offers competitively priced products with some of the best GIC and term deposit rates in the Canadian market, which has solidified its position as a leading wholesale deposit provider. The bank's commitment to social responsibility focuses specifically on children, education, and health initiatives across Canadian communities.

Question 7

What type of financial institution is B2B Bank?

Accepted Answer

B2B Bank is a Schedule I Bank under the Bank Act of Canada. Schedule I banks are domestic banks that are authorized to accept deposits and are generally widely held, meaning no single shareholder owns more than 10% of any class of voting shares.

However, B2B Bank operates with a unique structure as a wholly owned subsidiary of Laurentian Bank of Canada, making it an exception to the typical Schedule I ownership structure. The bank specializes in wholesale banking and intermediary banking services, focusing on providing products and services through financial advisors, brokers, and other financial professionals rather than operating retail branches.

This intermediary-focused model positions B2B Bank as a specialized institutional bank within Canada's banking system, serving the financial advisory and brokerage community exclusively.

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