Question 1

What is Metro Plus Credit Union?

Accepted Answer

Metro Plus Credit Union is a state-chartered, member-owned credit union based in Lexington, Kentucky. Originally founded to serve City of Lexington employees, the credit union has evolved over its 85-year history to serve a broader membership base across Central Kentucky.

With approximately $50 million in total assets and serving over 4,700 members, Metro Plus Credit Union offers personalized financial services with a community-focused approach. The credit union emphasizes the cooperative principle of "people helping people" while providing modern banking technology and comprehensive financial products.

Question 2

When was Metro Plus Credit Union founded?

Accepted Answer

Metro Plus Credit Union was established in 1940 by employees from the City of Lexington who were seeking a way to earn higher rates on savings and obtain lower rates on loans. The credit union was originally named Lexington, Kentucky, City Employees Credit Union and began with just 8 founding members.

Within two months of opening in 1940, membership had grown to 106 members. In February 1975, the institution changed its name to Metro Employees Credit Union. Most recently, in 2024, the credit union rebranded as Metro Plus Credit Union to reflect its expanded mission and service capabilities while honoring its 85-year legacy of serving the Lexington community.

Question 3

Where is Metro Plus Credit Union headquartered?

Accepted Answer

Metro Plus Credit Union is headquartered at 1306 Versailles Road, Suite 140 in Lexington, Kentucky. The credit union also operates a Phoenix Branch location at 101 East Vine Street, Suite 180, in downtown Lexington.

A new main office location is scheduled to open in early 2026, which will provide enhanced convenience and expanded services for members.

Question 4

Where does Metro Plus Credit Union operate?

Accepted Answer

Metro Plus Credit Union primarily serves members in the Bluegrass Area Development District of Central Kentucky. As of July 2024, the credit union's field of membership was significantly expanded beyond its original focus on City of Lexington employees.

Current membership eligibility extends to individuals who live, work, worship, volunteer, or attend school in the Bluegrass Area Development District, which includes 17 counties: Anderson, Bourbon, Boyle, Clark, Estill, Fayette, Franklin, Garrard, Harrison, Jessamine, Lincoln, Madison, Mercer, Nicholas, Powell, Scott, and Woodford.

The credit union continues to serve City of Lexington employees, partner agencies of the city, their families, and immediate family members of current members. Spouses of deceased members who were within the field of membership also remain eligible for membership.

Question 5

What services does Metro Plus Credit Union offer?

Accepted Answer

Metro Plus Credit Union provides a comprehensive range of financial products and services including:

Deposit Accounts: Share savings accounts, checking accounts, and various savings programs designed to help members build financial security.

Lending Services: Auto loans, personal loans, first mortgages, home equity loans and lines of credit (HELOCs), and holiday loans. The credit union offers digital online lending applications for member convenience.

Digital Banking: Mobile banking app available for both iOS and Android devices with features including balance checking, transaction review, fund transfers, bill payment, mobile check deposit, and loan applications. Online banking (homebanking) provides 24/7 account access.

Specialized Services: Auto Advisors program to assist members with vehicle purchases, financial wellness education portal, and payroll deduction services.

Shared Services: Access to CO-OP ATM network and shared branching locations throughout the region for convenient account access.

Question 6

What makes Metro Plus Credit Union unique?

Accepted Answer

Metro Plus Credit Union distinguishes itself through its 85-year commitment to personalized, member-focused service. The credit union combines the expertise and product offerings expected from larger financial institutions with the personalized attention characteristic of community-based cooperatives.

Community Heritage: The credit union's roots serving City of Lexington employees since 1940 have created a strong foundation of trust and community connection that continues today.

Recent Expansion: The July 2024 field of membership expansion represents a significant milestone, allowing the credit union to serve a much broader population across 17 counties in Central Kentucky while maintaining its personalized service approach.

Member-Centric Philosophy: As a not-for-profit cooperative, Metro Plus Credit Union focuses on understanding each member's unique financial journey and providing tailored advice and services to help achieve specific financial goals.

Low-Income Designation: The credit union holds a low-income designation, reflecting its commitment to serving underserved communities and providing accessible financial services.

Question 7

What type of financial institution is Metro Plus Credit Union?

Accepted Answer

Metro Plus Credit Union is a state-chartered credit union regulated by the National Credit Union Administration (NCUA) and operates under NCUA Charter Number 63058. As a state-chartered natural person credit union, it is owned and operated by its members as a not-for-profit financial cooperative.

The credit union operates within NCUA Region 2 and maintains a strong capital position with a net worth ratio of approximately 13%. It is classified as "well capitalized" by regulatory standards, demonstrating financial stability and sound management.

As a member-owned cooperative, Metro Plus Credit Union operates on the principle that any revenue generated after expenses and reserves are met is returned to members through better rates, lower fees, and enhanced services. Members become part owners by opening a savings account, and membership benefits extend to immediate family members as well.

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About Metro Plus Credit Union in the United States