Question 1

What is Campus Federal Credit Union?

Accepted Answer

Campus Federal Credit Union is a federally chartered, member-owned financial institution serving over 44,000 members across Louisiana. Founded by Louisiana State University (LSU) employees, it has grown into one of the largest and most established credit unions in the state.

With approximately $895 million in total assets, Campus Federal specializes in serving the LSU community, healthcare professionals, and residents of Baton Rouge, New Orleans, and Shreveport. The credit union operates under a "people helping people" philosophy, offering competitive rates and personalized financial services to individuals, families, and businesses.

Question 2

When was Campus Federal Credit Union founded?

Accepted Answer

Campus Federal Credit Union was founded in October 1934 by seven visionary employees of Louisiana State University. These founders believed in the cooperative principle of people helping people, establishing what would become one of the nation's first credit unions.

Originally known as the Baton Rouge Campus Federal Credit Union, the institution was created to serve the financial needs of LSU faculty and staff during the Great Depression era. Over its 90-year history, the credit union has maintained its strong connection to LSU while expanding to serve additional select employee groups and broader communities.

In 2012, Campus Federal merged with Our Lady of the Lake Regional Federal Credit Union, significantly expanding its healthcare sector focus and member base.

Question 3

Where is Campus Federal Credit Union headquartered?

Accepted Answer

Campus Federal Credit Union is headquartered in Baton Rouge, Louisiana. The main office is located at 6230 Perkins Road, Baton Rouge, LA 70808.

The credit union maintains a strong administrative presence in Baton Rouge, including a Siegen Lane Branch, Mortgage and Business Center opened in 2023.

Question 4

Where does Campus Federal Credit Union operate?

Accepted Answer

Campus Federal Credit Union operates throughout Louisiana with branch locations in three major metropolitan areas: Baton Rouge, New Orleans, and Shreveport.

The credit union maintains branches on LSU and LSU Health campuses in all three cities, reflecting its continued connection to Louisiana State University. Membership eligibility extends to individuals who live, work, or worship in the city of Baton Rouge, Orleans Parish, or the Shreveport MSA (including Caddo, Bossier, and Webster Parishes).

Additionally, Campus Federal serves LSU faculty, staff, students, and alumni; employees of more than 30 select employee group partner companies; and family members of current members. Through the Credit Union Service Center Network, members can access services at over 5,000 shared branch locations and 30,000 ATMs nationwide.

Question 5

What services does Campus Federal Credit Union offer?

Accepted Answer

Campus Federal Credit Union provides a comprehensive range of financial services designed for every stage of life:

Deposit Accounts: Share savings accounts, checking accounts (including no-cost share drafts), money market accounts, certificates of deposit, health savings accounts, and retirement accounts (IRAs).

Lending Products: Auto loans with competitive rates, mortgage loans (fixed, adjustable, and refinance options), home equity loans, personal signature loans, business loans, and Mastercard credit cards (both secured and unsecured options).

Digital Banking Services: Award-winning mobile banking app (rated 4.9 stars with over 10,000 downloads), online banking with bill pay, Zelle money transfers, mobile deposit, external account transfers, eStatements, early pay direct deposit (up to 3 days early), and mobile wallet compatibility (Apple Pay, Samsung Pay, Google Wallet).

Business Services: Business share accounts, business loans, merchant processing services, and commercial lending solutions.

Advanced Technology: Campus Connect Interactive Teller Machines (ITMs) with extended hours (7 AM to 7 PM), video call center, chat and video chat support through the website, and AI-powered loan underwriting for faster approvals.

Wealth Management: Investment and wealth management services through their partnership with RRDM Wealth Management Partners, launched in 2024.

Question 6

What makes Campus Federal Credit Union unique?

Accepted Answer

Campus Federal Credit Union stands out for several distinctive features:

Pioneering Technology: In 1997, Campus Federal became the first financial institution in Louisiana to offer online banking and online bill pay services. The credit union continues this innovation legacy with Campus Connect Interactive Teller Machines (ITMs) that allow face-to-face video interactions with live tellers during extended hours, and AI-powered loan processing that provides instant decisions with a 45% approval rate.

Deep LSU Connection: The 90-year relationship with Louisiana State University remains the foundation of the credit union's identity, with dedicated branches on LSU and LSU Health campuses in Baton Rouge, New Orleans, and Shreveport.

Employee Loyalty and Stability: The credit union boasts exceptional employee tenure, with several staff members serving for over 30 years. This stability translates to consistent, knowledgeable member service and deep community relationships.

Community Commitment: Campus Federal actively gives back to the Louisiana communities it serves, maintaining a low-income designation and supporting local initiatives. Members span not just Louisiana but across the country and around the world, demonstrating the credit union's reach and member loyalty.

Comprehensive Member Benefits: As a member-owned cooperative, Campus Federal offers better interest rates on savings and loans compared to traditional banks, with all profits returned to members rather than external shareholders.

Question 7

What type of financial institution is Campus Federal Credit Union?

Accepted Answer

Campus Federal Credit Union is a Federal Credit Union chartered under the National Credit Union Administration (NCUA) with charter number 79. As a federally chartered institution, it operates under federal regulations and member deposits are insured up to $250,000 by the NCUA, providing the same level of protection as FDIC insurance at banks.

The credit union operates as a multiple common bond institution, primarily educational in focus. This means membership is available through several affiliation channels: LSU connection (faculty, staff, students, alumni), employment with select employee group partners, residency or worship in designated geographic areas (Baton Rouge, Orleans Parish, Shreveport MSA), or family relationships with current members.

As a member-owned financial cooperative, Campus Federal operates on democratic principles where each member has one vote regardless of account balance. The credit union is governed by a volunteer board of directors elected by the membership. This cooperative structure ensures that the institution's primary focus remains serving member needs rather than generating profits for external shareholders.

Campus Federal Credit Union

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About Campus Federal Credit Union in the United States