Question 1

What is Cooperativa La Sagrada Familia?

Accepted Answer

Cooperativa La Sagrada Familia is a regulated savings and credit cooperative (Cooperativa de Ahorro y Crédito Abierta) operating in Bolivia. The institution specializes in microfinance services, particularly serving low-income sectors, microentrepreneurs, and individuals in peri-urban areas who traditionally lack access to conventional banking services.

As an "Abierta" (open) cooperative, it can serve the general public, not just members. The cooperative is regulated and supervised by ASFI (Autoridad de Supervisión del Sistema Financiero), Bolivia's financial system supervisory authority, and operates under Law 393 of Financial Services.

Question 2

When was Cooperativa La Sagrada Familia founded?

Accepted Answer

Cooperativa La Sagrada Familia was legally established in December 2006, receiving its legal recognition through Administrative Resolution No. 257/06 dated December 15, 2006, issued by the General Directorate of Cooperatives of the Ministry of Labor. The cooperative began its operations and public service in February 2007 with the opening of its first branch in a peri-urban area of La Paz.

The institution obtained its Operating License from ASFI through Resolution ASFI/1047/2016 dated November 4, 2016, and began operating as a fully licensed financial intermediation entity on January 16, 2017, under its current denomination: Cooperativa de Ahorro y Crédito Abierta "La Sagrada Familia" R.L.

Question 3

Where is Cooperativa La Sagrada Familia headquartered?

Accepted Answer

The cooperative's headquarters (Casa Matriz) is located at Av. Ecuador No. 2475, near the corner of Belisario Salinas, in the Sopocachi neighborhood of La Paz, Bolivia. This central location in La Paz provides accessibility to members and clients throughout the metropolitan area.

Question 4

Where does Cooperativa La Sagrada Familia operate?

Accepted Answer

Cooperativa La Sagrada Familia operates primarily in the La Paz department of Bolivia, with its main presence in La Paz city and surrounding peri-urban areas. According to ASFI records, the cooperative also has operations extending to Cochabamba and Oruro departments, serving communities that often lack adequate financial services infrastructure.

The cooperative strategically locates its branches in areas with limited financial service availability to promote financial inclusion among underserved populations.

Question 5

What services does Cooperativa La Sagrada Familia offer?

Accepted Answer

The cooperative provides a comprehensive range of microfinancial services designed for its target market:

Deposit Services:
• Savings accounts (Caja de Ahorros)
• Fixed-term deposits (Depósitos a Plazo Fijo)
• Checking accounts (subject to ASFI authorization)

Credit Services:
• Microcredit for productive activities, services, and commerce
• Individual lending
• Credit refinancing and reprogramming

Digital Services:
• Sagrada Familia Digital mobile application (available on both Google Play and Apple App Store)
• Online consultations, transfers, and payments
• Electronic fund transfer orders (OETF) to other financial institutions
• Secure mobile banking with encrypted data transmission

Additional Services:
• Payment and collection services for utility bills (electricity)
• Financial education programs
• Safety deposit boxes (subject to ASFI authorization)

Question 6

What makes Cooperativa La Sagrada Familia unique?

Accepted Answer

Cooperativa La Sagrada Familia distinguishes itself through its strong social mission focused on financial inclusion. The cooperative prioritizes serving low-income sectors and microentrepreneurs who are often excluded from traditional banking services, with a vision of being "a leading cooperative in microfinance that prioritizes attention to low-income sectors promoting banking with social inclusion."

The institution's commitment to operating in peri-urban and underserved areas demonstrates its cooperative principles in action. Its approach combines financial sustainability with social responsibility, providing accessible microfinancial services specifically tailored to the needs of small-scale entrepreneurs engaged in productive activities, services, and commerce.

The cooperative has maintained relatively low delinquency rates (1.95% as of late 2019) while expanding financial inclusion, demonstrating effective credit management despite serving higher-risk market segments.

Question 7

What type of financial institution is Cooperativa La Sagrada Familia?

Accepted Answer

Cooperativa La Sagrada Familia is classified as a Cooperativa de Ahorro y Crédito Abierta (Open Savings and Credit Cooperative) under Bolivian financial regulations. This designation means it operates as a member-owned financial cooperative but can also serve non-members from the general public.

As a regulated financial intermediation entity under ASFI supervision, it differs from closed cooperatives (societarias) that serve only specific groups. The cooperative operates under the framework established by the General Law of Cooperatives, Law 393 of Financial Services, and ASFI's regulatory standards, which govern its active operations (lending), passive operations (deposits), and contingent operations.

This classification places it within Bolivia's microfinance sector, which plays a critical role in the country's financial system by providing services to populations underserved by traditional commercial banks.

Cooperativa La Sagrada Familia

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About Cooperativa La Sagrada Familia in Bolivia