Question 1

What is TRU Federal Credit Union (TRU FCU)?

Accepted Answer

TRU Federal Credit Union (TRU FCU) is a community-focused federal credit union serving members in South Carolina's Upstate region. Formerly known as Greenwood Municipal Federal Credit Union, the institution rebranded to TRU FCU in January 2025 to better reflect its core values of Trust, Respect, and Unity. With approximately $66.6 million in assets and over 7,100 members, TRU FCU operates two branches in Greenwood and three innovative student-run branches in local high schools.

The credit union specializes in providing personalized financial services to residents, workers, students, and businesses across six rural counties in South Carolina.

Question 2

When was TRU Federal Credit Union (TRU FCU) founded?

Accepted Answer

TRU Federal Credit Union was founded on April 24, 1974, as Greenwood Municipal Federal Credit Union. The credit union was originally established to serve employees of the City of Greenwood, County of Greenwood, and select employer groups (known as SEGs - Select Employee Groups) in the area.

For its first several decades, membership was limited to municipal employees and specific employer groups in the Greenwood area. This changed significantly when the credit union expanded its field of membership in 2020 to include the rural counties of Abbeville, Greenwood, Laurens, McCormick, Newberry, and Saluda in South Carolina, transforming into a community charter that could serve anyone living, working, worshiping, attending school, or conducting business in these counties.

In February 2024, at the Annual Meeting, the credit union announced its name change to TRU FCU, which became effective January 2, 2025, marking a new chapter while maintaining the same commitment to members.

Question 3

Where is TRU Federal Credit Union (TRU FCU) headquartered?

Accepted Answer

TRU Federal Credit Union is headquartered at 617 Durst Avenue East in Greenwood, South Carolina 29649.

Question 4

Where does TRU Federal Credit Union (TRU FCU) operate?

Accepted Answer

TRU FCU operates primarily in the Upstate region of South Carolina across six rural counties: Abbeville, Greenwood, Laurens, McCormick, Newberry, and Saluda.

The credit union maintains two full-service branches, both located in Greenwood:
• East Durst Branch (Main Office): 617 East Durst Avenue, Greenwood, SC 29649
• South Main Branch: 1632 South Main Street, Greenwood, SC 29646

Additionally, TRU FCU operates three student-run branches in partnership with local school districts at Greenwood high schools, serving students and staff while providing real-world financial education.

Membership is open to anyone who lives, works, worships, attends school, or regularly conducts business in the six-county service area. Immediate family members and household members of current credit union members are also eligible to join.

Question 5

What services does TRU Federal Credit Union (TRU FCU) offer?

Accepted Answer

TRU FCU provides a comprehensive range of financial products and services including:

Deposit Accounts: Share (savings) accounts, checking accounts, certificate accounts, and youth savings programs.

Lending Products: Personal loans (8.75% APR and up, up to 60 months), new vehicle loans (3.50% APR and up, up to 120 months), used vehicle loans, home equity lines of credit (HELOC with 4.50% floor based on Wall Street Prime Rate, up to 10 years), and various other consumer loans.

Digital Banking Services: Online banking through the It's Me 247 platform, mobile banking app with mobile check deposit, person-to-person (P2P) payments through "Pay Anyone," text banking with real-time alerts, bill pay services, and account-to-account transfers. The mobile app provides features like balance inquiries, transaction history, fund transfers, and card controls.

Additional Services: Virtual Strongbox for secure document storage, financial literacy resources, member discount programs (including Georgia Aquarium tickets and other discounted tickets), and access to CO-OP Network shared branches and surcharge-free ATMs.

Question 6

What makes TRU Federal Credit Union (TRU FCU) unique?

Accepted Answer

TRU FCU distinguishes itself through several notable features:

Student-Run Branch Program: The credit union has partnered with Greenwood District 50 and District 52 to establish three student-run branches inside local high schools. These branches serve students and staff while providing students with real-world financial skills and work experience. Student volunteers learn cash handling, member service, cooperation, and public speaking skills, making this one of the credit union's signature community programs.

Financial Literacy Commitment: Beyond the student branches, TRU FCU emphasizes financial education through partnerships with educational institutions and by providing various financial literacy resources and videos to members.

Community Focus: The credit union maintains deep roots in the Greenwood community and surrounding rural counties, offering personalized service with a local touch. Member testimonials consistently highlight the friendly, attentive staff and the feeling that members are truly valued.

Rebrand with Purpose: The 2025 name change to TRU FCU was not the result of a merger or acquisition but a strategic rebranding to embody the credit union's core values of Trust, Respect, and Unity, reflecting an inclusive and modern approach to financial services.

Question 7

What type of financial institution is TRU Federal Credit Union (TRU FCU)?

Accepted Answer

TRU Federal Credit Union is a federal credit union chartered by the National Credit Union Administration (NCUA) and insured by the National Credit Union Share Insurance Fund (NCUSIF).

As a member-owned financial cooperative, TRU FCU operates on a not-for-profit basis, with members serving as both owners and customers. The credit union is governed by a volunteer Board of Directors elected by the membership, led by Chairman Dan Wideman, President Lisa Emily, and CEO Philip Heinlen.

The credit union operates under a community charter, allowing membership to anyone who lives, works, worships, attends school, or conducts business in Abbeville, Greenwood, Laurens, McCormick, Newberry, and Saluda Counties in South Carolina. This community charter replaced the original SEG (Select Employee Groups) restrictions that limited membership to municipal employees and specific employer groups.

As a federal credit union, TRU FCU adheres to the cooperative principles of democratic member control, member economic participation, and concern for community, ensuring that profits are returned to members through competitive rates, low fees, and enhanced services rather than distributed to outside shareholders.

TRU Federal Credit Union (TRU FCU)

in the United States 🇺🇸

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About TRU Federal Credit Union (TRU FCU) in the United States