Question 1

What is First Horizon Bank?

Accepted Answer

First Horizon Bank is a regional financial services institution and the fourth-largest regional bank in the Southeast. Headquartered in Memphis, Tennessee, the bank operates 421 branches across 12 states and manages approximately $82.9 billion in total assets and $66.1 billion in deposits.

First Horizon serves individual consumers, small businesses, and commercial clients with a comprehensive suite of banking, lending, wealth management, and capital markets services. The bank positions itself as offering "big bank muscle with small bank hustle," combining sophisticated financial capabilities with personalized, relationship-driven service.

Question 2

When was First Horizon Bank founded?

Accepted Answer

First Horizon Bank was founded on March 25, 1864, by Ohio businessman Frank S. Davis, who established First National Bank of Memphis with $25,000 in initial capital. Davis arrived in Memphis during the Civil War, recognizing the need for banking and credit services to finance rebuilding and commercial growth in the city, which was then under martial law after Union forces captured it.

The bank was chartered under the National Banking Act of 1863 as Memphis's first nationally chartered bank. Throughout its 160+ year history, the institution underwent several name changes: from First National Bank of Memphis to First Tennessee Bank in 1977, then to First Horizon National Corporation in 2004, and finally to First Horizon Bank in October 2019 when it also converted from a national bank charter to a Tennessee state-chartered bank supervised by the Federal Reserve.

Question 3

Where is First Horizon Bank headquartered?

Accepted Answer

First Horizon Bank is headquartered at 165 Madison Avenue in Memphis, Tennessee. The bank has maintained its headquarters in Memphis since its founding in 1864. In 1964, on its 100th anniversary, First Horizon moved into a new 25-story corporate headquarters at this address, where it remains today.

Question 4

Where does First Horizon Bank operate?

Accepted Answer

First Horizon Bank operates across 12 states throughout the Southeast, with 421 branches serving customers in Tennessee, North Carolina, Florida, Louisiana, Georgia, Alabama, South Carolina, Arkansas, Texas, Virginia, Mississippi, and New York. The bank maintains its strongest presence in Tennessee with 135 branches, followed by North Carolina with 79 branches, and Florida with 76 branches.

The bank's geographic footprint expanded significantly through strategic acquisitions. The 2020 merger with IberiaBank Corporation added substantial operations in Louisiana and other Gulf South states. First Horizon also acquired 30 branches from Truist Bank in 2020, adding $2.3 billion in deposits. The institution strategically focuses on high-growth markets, with Florida and Texas experiencing the fastest expansion.

Question 5

What services does First Horizon Bank offer?

Accepted Answer

First Horizon Bank offers a diversified range of financial services across consumer, commercial, and private banking segments. Retail banking services include checking and savings accounts, credit cards, personal loans, home mortgages, and vehicle financing. The bank provides dedicated wealth management through First Horizon Advisors, offering financial planning, investment services, and estate planning for affluent clients.

Commercial banking represents approximately 58% of the bank's total revenue and includes business checking and savings, commercial and industrial loans, commercial real estate financing, treasury management, and SBA lending. The institution also operates FTN Financial, which provides fixed-income investment services and capital markets expertise.

Digital banking capabilities are a priority, with the bank investing heavily in mobile and online platforms that enable mobile deposit, remote deposit capture, and seamless cross-institutional money movement. First Horizon operates financial empowerment centers through its partnership with Operation HOPE, providing free credit counseling and financial literacy programs. The bank's Eagle Premier Banking program serves high-net-worth individuals with preferential pricing and dedicated advisors.

Question 6

What makes First Horizon Bank unique?

Accepted Answer

First Horizon Bank distinguishes itself through several unique characteristics. The bank pioneered numerous banking innovations, including being among the first banks nationally to offer mobile deposit technology. In 1981, it launched First Express, the nation's first national check-clearing service, and was instrumental in implementing the Federal Reserve Act of 1913 as one of five banks helping organize the Federal Reserve Bank of St. Louis.

The institution's longevity and resilience stand out—it has continuously served clients through the Civil War, two world wars, yellow fever epidemics, financial panics, the Great Depression, the Great Recession, and modern crises. During the 1878 yellow fever epidemic, bookkeeper Charles Q. Harris kept the bank open single-handedly, serving clients and distributing relief funds while thousands fled Memphis.

First Horizon fills a strategic niche between large national banks and small community institutions, providing sophisticated products typically found at megabanks while maintaining personalized, relationship-focused service characteristic of community banks. The bank employs specialized commercial banking groups with deep industry expertise, and its hybrid digital-physical model emphasizes seamless integration between technology and personal banker relationships. The bank's strong regional commitment includes awarding over $30,000 annually through the First Horizon Foundation to nonprofits supporting education, health, human services, and financial literacy.

Question 7

What type of financial institution is First Horizon Bank?

Accepted Answer

First Horizon Bank is a state-chartered commercial bank and member of the Federal Reserve System (FRS). The bank converted from a national bank charter to a Tennessee state charter in October 2019 to better align with strategic priorities and streamline oversight processes under its unified First Horizon brand.

As a state member bank supervised by the Federal Reserve, First Horizon operates as the banking subsidiary of First Horizon Corporation, a financial holding company. The institution is FDIC-insured (Certificate #4977) and functions as a full-service regional commercial bank, offering both retail and commercial banking services. With its commercial banking operations generating the majority of revenue and its extensive branch network spanning multiple states, First Horizon exemplifies the regional bank model—combining broad geographic reach with community-focused banking relationships and specialized commercial expertise.

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