Question 1

What is Telco Plus Credit Union?

Accepted Answer

Telco Plus Credit Union is a community-focused state-chartered credit union headquartered in Longview, Texas. With approximately $140 million in assets and over 9,200 members, the credit union serves residents and workers across multiple East Texas counties. Originally founded to serve telephone company employees, Telco Plus has evolved into a full-service community credit union offering modern financial products and services while maintaining strong ties to its local communities. The credit union is designated as a low-income credit union, reflecting its commitment to serving economically diverse populations.

Question 2

When was Telco Plus Credit Union founded?

Accepted Answer

Telco Plus Credit Union was founded on June 26, 1951, as East Texas Telco Credit Union. The credit union began as a state-chartered institution operating out of a garage in a Longview home, initially serving employees of Southwestern Bell Telephone Company in Longview.

Through organic growth fueled by members referring their friends and family, as well as strategic mergers, the credit union expanded its reach and relocated from its humble garage origins to its current professional facility. In 1997, the board of directors changed the name to Telco Plus Credit Union to better reflect the credit union's expanded membership base beyond just telecommunications workers. The institution has grown steadily over more than seven decades of service to the East Texas community.

Question 3

Where is Telco Plus Credit Union headquartered?

Accepted Answer

Telco Plus Credit Union is headquartered at 423 Gilmer Road in Longview, Texas (P.O. Box 3099, Longview, TX 75606). This location serves as the main office for the credit union's operations and member services.

Question 4

Where does Telco Plus Credit Union operate?

Accepted Answer

Telco Plus Credit Union operates across multiple counties in East Texas. The credit union serves members who live or work in Gregg, Smith, Harrison, Rusk, and Cherokee counties.

The credit union maintains multiple branch locations, including its headquarters in Longview and branches in Tyler. A third location and second Tyler branch opened in 2023, expanding the credit union's footprint in the region. Membership is also available through family connections and through employment with any of the credit union's 100+ sponsor companies throughout East Texas.

Question 5

What services does Telco Plus Credit Union offer?

Accepted Answer

Telco Plus Credit Union provides a comprehensive array of financial products and services designed to benefit members. Deposit accounts include savings accounts, checking accounts with no monthly service charges, and specialized savings products like Christmas Club accounts.

Lending products feature competitive rates on auto loans for new and used vehicles, personal loans, credit cards (MasterCard program), and various consumer lending options. The credit union also offers extended warranties, GAP insurance, and automotive protection products. Home equity loans and IRA products are also available.

Digital banking services include a full-featured mobile banking app, online banking platforms, free bill pay services, mobile check deposit, account alerts for low balances and deposits, and paperless e-statement options. Members have access to hundreds of no-service-charge ATMs for convenient cash access.

Additional services include financial education programs for local schools, a $500 scholarship program, and various member support services. The credit union accepts ITIN and Mexican Passports for identification purposes, reflecting its inclusive approach to membership.

Question 6

What makes Telco Plus Credit Union unique?

Accepted Answer

Telco Plus Credit Union distinguishes itself through its strong community involvement and commitment to local causes. As a community credit union, the institution takes pride in supporting East Texas through numerous charitable initiatives.

The credit union's dedicated staff volunteers time and raises funds for organizations including Longview PD and Tyler PD's Project Blue Santa every November, Keep Longview Beautiful, and Keep Tyler Beautiful environmental programs. The credit union also assists sponsor companies with event staffing and provides free financial education to local schools.

With simple membership requirements and an inclusive philosophy, Telco Plus emphasizes accessibility and service. The credit union's evolution from serving a single employer group to becoming a broad-based community institution demonstrates its adaptability while maintaining the cooperative spirit of "people helping people." All services, rates, and fees are designed to benefit members rather than external investors.

Question 7

What type of financial institution is Telco Plus Credit Union?

Accepted Answer

Telco Plus Credit Union is a state-chartered credit union, operating under Texas state charter and regulated by the National Credit Union Administration (NCUA). Member deposits are federally insured up to $250,000 through the NCUA, a U.S. government agency.

As a not-for-profit financial cooperative, the credit union is owned by its members, who share in the benefits through competitive rates, lower fees, and expanded services. The credit union holds a low-income designation from the NCUA, reflecting its commitment to serving economically underserved populations. Membership is open to individuals who meet eligibility requirements including residing or working in specific East Texas counties, family connections to current members, or employment with one of the credit union's sponsor companies. The cooperative structure ensures that the institution operates for member benefit rather than external profit.

Telco Plus Credit Union

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About Telco Plus Credit Union in the United States