Question 1

What is FCB Banks?

Accepted Answer

FCB Banks is a family-owned and operated community bank headquartered in Collinsville, Illinois. With approximately $2.6 billion in assets and 20 branch locations across Illinois and Missouri, FCB Banks serves customers throughout the Metro East region of the St. Louis metropolitan area.

The institution has been family owned and managed for more than three generations, maintaining a strong commitment to quality service, competitive rates, and personal customer care.

Question 2

When was FCB Banks founded?

Accepted Answer

FCB Banks traces its origins to 1901, when its original banks opened in New Baden and Albers, Illinois. From the beginning, customers associated the institution with quality service, competitive rates, and personalized customer care—qualities that became the pillars of the business.

In 1990, First Collinsville Bank opened as the company began expanding throughout the Metro East area. The bank streamlined and simplified its operations over the years, and in 2017, officially changed its name to FCB Banks to reflect its multi-location presence across the region.

Today, FCB Banks operates seventeen locations in sixteen communities throughout Illinois and Missouri, maintaining the same values established over 120 years ago.

Question 3

Where is FCB Banks headquartered?

Accepted Answer

FCB Banks is headquartered in Collinsville, Illinois, located in Madison County. The bank's main office is in the 62234 ZIP code area, positioned in the heart of the St. Louis metropolitan region.

Question 4

Where does FCB Banks operate?

Accepted Answer

FCB Banks operates throughout the Metro East region of Illinois and eastern Missouri with 20 branch locations spanning 16 communities. The bank's footprint includes Collinsville and surrounding communities in the St. Louis, MO-IL metropolitan statistical area.

The bank maintains a strong presence in Madison County and adjacent counties, serving both urban and suburban communities across the bi-state region. Multiple locations offer extended hours, including the FCB 157 location which provides additional convenience for customers.

Question 5

What services does FCB Banks offer?

Accepted Answer

FCB Banks provides comprehensive personal and business banking services with an emphasis on flexibility and reasonable pricing:

Personal Banking: Personal checking and savings accounts, money market accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs) with competitive rates.

Lending Services: Home mortgages, vehicle loans, personal loans, home equity lines of credit, and a variety of loan programs designed to meet diverse customer needs.

Business Banking: Low-cost business checking and savings accounts, commercial lending, business loans, and cash management services.

Investment Services: Investment options and tax services through qualified professionals to help customers plan for their financial futures.

Digital Banking: Four electronic banking platforms—online banking, mobile banking, tablet banking, and telephone banking—offering 24/7 secure account access. Features include bill pay, mobile deposit, remote check deposit, and up-to-the-minute account information.

Locally-Staffed Support: After-hours telephone customer service available Monday through Friday from 8:00 AM to 7:00 PM and Saturday from 8:00 AM to 3:00 PM.

Question 6

What makes FCB Banks unique?

Accepted Answer

FCB Banks distinguishes itself through its family ownership and management spanning more than three generations, which ensures continuity of values and long-term commitment to the communities it serves. Unlike corporate banks, FCB remains locally owned and operated with deep roots in the Metro East region.

The bank emphasizes building personal, one-on-one relationships with customers. Tellers and account representatives greet customers by name, while loan officers pride themselves on creating lifelong bonds. Each customer works with a qualified loan officer who can handle diverse financing needs—from home mortgages to vehicle loans and beyond—providing continuity and personalized service.

FCB Banks combines traditional community banking values with modern technology, continuously evolving its electronic banking platforms to meet changing customer needs while maintaining the personalized service that has defined the institution since 1901.

The bank measures its success by customer satisfaction, maintaining that its goal is to provide exceptional service and the products customers need while preserving its role as a valued community partner.

Question 7

What type of financial institution is FCB Banks?

Accepted Answer

FCB Banks is a community bank that operates as a locally-owned, family-managed financial institution. As a community bank, it emphasizes personalized service, local decision-making, and deep connections to the communities it serves.

The bank functions as a commercial bank offering both retail banking services to individuals and families, as well as commercial banking services to businesses of all sizes. Its structure as a multi-generational family business allows it to maintain stability and long-term vision while remaining responsive to local market needs.

FCB Banks

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About FCB Banks in the United States