Question 1

What is Mid Oregon Credit Union?

Accepted Answer

Mid Oregon Credit Union is a federally chartered, community-based credit union headquartered in Bend, Oregon, serving over 51,000 members with approximately $840 million in assets. Established as the first credit union in Central Oregon, Mid Oregon is the only financial institution headquartered and doing business solely in Central Oregon. The credit union operates eight full-service branches throughout the region and maintains a low-income designation, demonstrating commitment to serving underserved communities. Mid Oregon operates as a not-for-profit financial cooperative, returning profits to members through lower loan rates, higher savings rates, and enhanced services.

Question 2

When was Mid Oregon Credit Union founded?

Accepted Answer

Mid Oregon Credit Union was founded on November 8, 1957, when eight educators in Prineville signed the initial charter to establish "Tri County Teachers Credit Union" in the home of Alma Wauge, who became the first credit union manager. The credit union officially changed its name to Mid Oregon Credit Union in 1961 to better reflect its broader mission.

The credit union grew steadily under the management of Alma Wauge and later Harley Duus, who became manager upon Wauge's retirement. In 1994, following Harley Duus's retirement announcement, Bill Anderson was named CEO and President, serving for 32 years until his retirement was announced in 2021. Kevin Cole was subsequently named President, leading the institution into its next chapter.

In 1993-1995, the credit union was granted a community charter, expanding membership eligibility from educators to all residents and employees in Deschutes, Crook, and Jefferson Counties. The charter later expanded to include Lake, Wheeler, and northern Klamath Counties in 2016.

Question 3

Where is Mid Oregon Credit Union headquartered?

Accepted Answer

Mid Oregon Credit Union is headquartered at 557 SW Bluff Drive in Bend's Old Mill District. In May 2025, the credit union celebrated the opening of this new three-story, 16,000-square-foot headquarters building, which cost approximately $9.5 million.

As an homage to the history of the Old Mill, the headquarters features mass timber construction rather than steel building methods. The site was formerly the location of the mill's tool shed. The headquarters building includes a full-service branch on the first floor with drive-thru ATM and teller services, while upper floors house offices for lenders and the wealth management department.

Question 4

Where does Mid Oregon Credit Union operate?

Accepted Answer

Mid Oregon Credit Union operates eight branches throughout Central Oregon, serving Deschutes, Jefferson, Crook, Wheeler, Lake, and North Klamath Counties. The credit union maintains locations in Bend (three branches: 202 NE Olney Avenue, 1386 NE Cushing Drive—the former headquarters opened in 2001, and the new Old Mill headquarters at 557 SW Bluff Drive), La Pine (51675 Huntington Road), Madras (SE 5th Street, opened July 2009), Prineville (305 NE Hickey Farms Road, opened March 2006), Redmond (2625 SW 17th Place, opened 1998), and Sisters (650 N Arrowleaf Trail).

The credit union also operates a student-run branch located at La Pine High School, providing financial education and real-world banking experience for students. Mid Oregon maintains a back-office facility at 18th and Empire in Bend to support its growing operations.

Question 5

What services does Mid Oregon Credit Union offer?

Accepted Answer

Mid Oregon Credit Union offers comprehensive personal and business financial services. Personal banking products include Simply Free Checking accounts, savings accounts, money market accounts, certificates of deposit with competitive rates, and individual retirement accounts. The credit union emphasizes "go anywhere banking" with 100% safe and secure digital services.

Lending products include residential mortgage loans through a dedicated Home Loans division, commercial lending, auto loans for new and used vehicles, personal loans, home equity loans, and credit cards. Mid Oregon consistently offers competitive interest rates with very low closing costs on mortgage products.

Digital banking features robust online and mobile banking platforms launched during the COVID-2019 pandemic, mobile check deposit, bill pay services, fund transfers between accounts and to other members, instant loan applications, real-time credit report viewing, and card management and control features. Members can contact the local Contact Center by phone or text at 541-382-1795.

For businesses, the credit union provides commercial lending services and Paycheck Protection Program (PPP) loans, having funded more than 80 PPP loans to local businesses during the pandemic while keeping branches open.

Question 6

What makes Mid Oregon Credit Union unique?

Accepted Answer

Mid Oregon Credit Union stands out as Central Oregon's only locally headquartered financial institution, maintaining an exclusive focus on serving the region since 1957. The credit union has been recognized as a Top Workplace for four consecutive years (through 2025), based on employee surveys of job satisfaction.

Mid Oregon demonstrates exceptional community involvement through multiple signature programs. The "Tools 4 Schools" (later renamed "Supplies 4 Schools") fundraiser, launched in 2001, supports Family Access Network. The annual "Holiday Dough" branch fundraiser, begun in 2013, benefits local food pantries. The credit union sponsors the Great Drake Park Duck Race and the "Adopt-A-Bear" branch fundraiser supporting Healthy Beginnings, both running continuously since their introduction in 2004-2006.

In 2025, Mid Oregon pledged $225,000 in support of St. Charles Health System, highlighting its ongoing commitment to Central Oregon communities. The credit union crossed the $100 million asset threshold during its 50th anniversary celebration, reached $200 million and 25,000 members in 2014, surpassed 40,000 members in 2021, exceeded $600 million in assets in 2022, and now serves over 51,000 members with approximately $840 million in assets.

With a strong loan-to-share ratio of approximately 98%, Mid Oregon actively provides credit to its membership. The credit union acquired the assets of High Desert Bank of Bend, demonstrating strategic growth within its local market.

Question 7

What type of financial institution is Mid Oregon Credit Union?

Accepted Answer

Mid Oregon Credit Union is a federal credit union chartered and regulated by the National Credit Union Administration (NCUA). Member deposits are federally insured up to $250,000 by NCUA, backed by the full faith and credit of the U.S. Government.

As a not-for-profit financial cooperative, Mid Oregon is owned by its members and operates under the cooperative principle that ensures lower loan rates and higher savings rates than typically available at banks. Any profits received by the credit union flow back to the membership through better rates and enhanced services, rather than being distributed to outside shareholders.

Membership is open to anyone who lives, works, or worships in Deschutes, Jefferson, Crook, Wheeler, Lake, or North Klamath Counties, along with immediate family members of existing members. The credit union maintains a low-income designation, reflecting its commitment to serving underserved populations and promoting financial inclusion throughout Central Oregon.

Mid Oregon Credit Union

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About Mid Oregon Credit Union in the United States