Question 1

What is UniBank for Savings?

Accepted Answer

UniBank for Savings is a mutual, community-focused savings bank headquartered in Whitinsville, Massachusetts. With approximately $2.77 billion in total assets and $2.25 billion in deposits, UniBank serves over 22,600 households across Central Massachusetts and the MetroWest region.

As a mutually-owned institution, UniBank operates without stockholders, allowing it to focus entirely on serving its customers and communities. The bank specializes in personal banking, business banking, and municipal government services, maintaining a strong presence in the Blackstone Valley and Worcester County areas.

Question 2

When was UniBank for Savings founded?

Accepted Answer

UniBank for Savings traces its origins to 1870 when Uxbridge Savings Bank was incorporated on June 3rd. The bank was established to provide financial support to immigrant workers who came to the Blackstone Valley during the Industrial Revolution.

Two years later, in 1872, Whitinsville Savings Bank was incorporated with a similar mission to serve the region's growing industrial workforce. John C. Whitin, a prominent industrialist and philanthropist, was one of the founders of Whitinsville Savings Bank.

In 1988, these two historic institutions merged to form UniBank for Savings. The newly merged bank changed its name to UniBank for Savings on January 19, 1988, and moved its headquarters from Uxbridge to Whitinsville. The bank became FDIC insured in 1985, and in 1998, UniBank reorganized as a stock savings bank under the holding company UFS Bancorp.

Question 3

Where is UniBank for Savings headquartered?

Accepted Answer

UniBank for Savings is headquartered at 49 Church Street in Whitinsville, Massachusetts, located in the town of Northbridge within Worcester County. The historic Whitinsville Main branch serves as the bank's premier location, situated on Church Street in the charming village center that holds national historic significance as a mill village from America's early industrialization period.

Question 4

Where does UniBank for Savings operate?

Accepted Answer

UniBank operates 15 full-service branches throughout Central Massachusetts and the MetroWest region. The bank's primary service area includes the Blackstone Valley communities and Worcester County, with branches strategically located in:

Blackstone Valley: Whitinsville (2 locations), Blackstone, Uxbridge, Douglas, Northbridge, and Upton.

Worcester Area: Worcester (2 locations on Gold Star Boulevard and Green Island Boulevard), North Grafton, and Shrewsbury.

MetroWest Region: Milford, Hopkinton, and Sutton (2 locations).

The bank serves approximately 85% of cities, towns, and government agencies in Massachusetts, making it one of the region's most significant community banking institutions.

Question 5

What services does UniBank for Savings offer?

Accepted Answer

UniBank provides comprehensive banking services across three main divisions:

Personal Banking: Checking and savings accounts, student banking, military veteran services, mortgage loans, home equity lines of credit (HELOC), certificates of deposit, retirement planning services, ATM/debit cards with instant issue capability, and safe deposit boxes.

Business Banking: Commercial checking and savings accounts, commercial real estate lending, small business loans, SBA loans for military veterans, remote deposit capture, ACH services, positive pay fraud protection, and wire transfer services.

Municipal Government Banking: UniBank operates one of the few community bank departments in Massachusetts exclusively dedicated to municipal services, offering UniPay Gold online tax and fee collection, payroll and payables services, state aid reporting, interest allocation and trust reporting, and specialized government account management.

Digital Services: Comprehensive online banking platform, mobile banking app with mobile deposit, bill pay services, account-to-account transfers, debit card management, eStatements, and integration with Quicken, QuickBooks, and Microsoft Money. The bank offers access to its own ATM network plus MoneyPass and Allpoint surcharge-free ATM networks.

Question 6

What makes UniBank for Savings unique?

Accepted Answer

Several distinctive features set UniBank apart in the Massachusetts banking landscape:

Mutual Ownership Structure: As a mutually-owned institution, UniBank has no stockholders and operates solely for the benefit of its customers and communities. The bank has consistently chosen not to sell out or relocate its headquarters, maintaining its deep community roots.

Municipal Banking Leadership: UniBank's Government Banking division employs a 20-person full-service team with 215 collective years of experience, serving 85% of Massachusetts cities, towns, and government agencies—an exceptionally rare specialization among community banks.

Community Development: The UniBank Charitable Foundation, established in 2018, ensures perpetual philanthropic support for local communities. During the COVID-19 pandemic, UniBank was a major provider of Paycheck Protection Program loans across Central Massachusetts.

Historic Preservation: The bank has actively preserved Whitinsville's industrial heritage, including acquiring historic properties connected to founder John C. Whitin's family to serve as training centers and foundation headquarters.

Industry Recognition: UniBank has been voted "Best Bank for Business" by Worcester Business Journal readers for 12 consecutive years (2013-2025) and received Gold Awards from Banker & Tradesman in 2024 for Best Community Bank, Best HELOC Provider, Best CRE Lending, and Best Purchase Mortgage Provider.

Question 7

What type of financial institution is UniBank for Savings?

Accepted Answer

UniBank for Savings is a state-chartered mutual savings bank. This institutional type combines the traditional savings bank model—focused on deposit-taking and mortgage lending—with mutual ownership, meaning the bank is owned by its depositors rather than outside shareholders.

Operating under Massachusetts state banking regulations and supervised by the Massachusetts Division of Banks (License #583135), UniBank is also a member of the Federal Deposit Insurance Corporation (FDIC), providing standard deposit insurance of $250,000 per depositor.

The mutual savings bank structure allows UniBank to prioritize long-term community relationships and financial stability over short-term profit maximization, making it particularly well-suited to serve local households, businesses, and municipalities in Central Massachusetts.

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