Question 1

What is Connect Credit Union?

Accepted Answer

Connect Credit Union is a state-chartered, member-owned financial cooperative serving state employees, transportation workers, and residents of multiple Florida counties. With approximately $97.5 million in assets and over 5,200 members, Connect Credit Union provides comprehensive financial services with a focus on strength, service, and stability. The credit union maintains a strong loan-to-share ratio of 89.22%, demonstrating active lending to help members achieve their financial goals. Originally serving Florida's transportation industry, Connect Credit Union has expanded its mission while maintaining personalized service across its locations.

Question 2

When was Connect Credit Union founded?

Accepted Answer

Connect Credit Union was founded in 1962 as Florida Transportation Credit Union, originally established to serve employees of State Road District Number Four. The credit union was created during a period when Florida's highway system was rapidly expanding, providing essential financial services to transportation workers who had limited banking options. Over more than 60 years, the organization evolved from serving a single district to supporting Florida's entire transportation infrastructure workforce. The credit union later rebranded to Connect Credit Union to reflect its expanded membership and broader mission of connecting members with financial solutions.

Question 3

Where is Connect Credit Union headquartered?

Accepted Answer

Connect Credit Union is headquartered in Fort Lauderdale, Florida, with its main office located at 3400 W Commercial Boulevard. This location in Broward County positions the credit union to serve South Florida's diverse population.

Question 4

Where does Connect Credit Union operate?

Accepted Answer

Connect Credit Union operates throughout the state of Florida with four branch locations spanning from South Florida to the Treasure Coast. The credit union has offices in Broward County (Fort Lauderdale - District 4), Martin County (Stuart), and Miami-Dade County (Miami District 6). Through its partnership with the Shared Services Center Network, members have access to more than 4,500 nationwide branches for convenient banking across the country. The credit union's field of membership includes all State of Florida employees, Florida Department of Transportation retirees, employees of firms with current FDOT contracts, individuals who live or work in Martin, St. Lucie, Indian River, De Soto, Glades, Okeechobee, or Charlotte counties, and immediate family members of current members.

Question 5

What services does Connect Credit Union offer?

Accepted Answer

Connect Credit Union offers a comprehensive suite of financial products including share savings accounts, checking accounts (with Freedom Check Card), money market accounts, certificates of deposit, and IRAs. The credit union provides extensive lending services including vehicle loans, home loans (first mortgages and home equity), personal loans, boat loans, share secured loans, debt consolidation loans, and student loans. Connect Credit Union features a unique No Credit Check Loan Program to help members build or rebuild credit. Digital services include online banking, bill pay, mobile banking, mobile wallet capabilities, and Phone 24 for round-the-clock account access. The credit union also offers loan protection products, GAP coverage, extended warranties, and credit protection. Members have access to certified financial counselors for personalized financial guidance and auto-buying services through partnerships with CarBuddy, Enterprise Car Sales, and Simple Car Buying.

Question 6

What makes Connect Credit Union unique?

Accepted Answer

Connect Credit Union's distinctive heritage serving Florida's transportation industry for over 60 years gives it unique insight into the financial needs of state employees and infrastructure workers. The credit union has maintained its commitment to personalized, caring service even as it has grown and expanded its field of membership. As a low-income designated credit union, Connect Credit Union demonstrates dedication to serving underserved populations and promoting financial inclusion. The credit union's tagline "Together, on this road we call Life" reflects its philosophy of partnering with members throughout their financial journey, from first accounts to retirement planning.

Question 7

What type of financial institution is Connect Credit Union?

Accepted Answer

Connect Credit Union is a state-chartered credit union regulated by Florida state authorities and insured by the National Credit Union Administration (NCUA). As a member-owned financial cooperative, Connect Credit Union operates on a not-for-profit basis, returning earnings to members through competitive rates, lower fees, and enhanced services. The credit union has a multiple common bond charter, serving diverse membership groups including state employees, transportation industry workers, and community members in designated counties. This cooperative structure ensures democratic governance where members have voting rights and the organization prioritizes member benefit over profit maximization.

Connect Credit Union

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About Connect Credit Union in the United States