Question 1

What is Baptist Health Credit Union?

Accepted Answer

Baptist Health Credit Union is a federally chartered credit union headquartered in Little Rock, Arkansas, serving employees, students, trustees, and family members of Baptist Health and select employee groups (SEGs). With over 7,000 members and approximately $45.8 million in assets, the credit union has grown from its humble beginnings to become a full-service financial institution. Originally established exclusively for Arkansas Baptist Hospital employees, the credit union has expanded its membership base over the decades to serve the broader Baptist Health system and affiliated organizations throughout Arkansas.

Question 2

When was Baptist Health Credit Union founded?

Accepted Answer

Baptist Health Credit Union was founded on February 16, 1959, under the name Arkansas Baptist Hospital Federal Credit Union with federal charter number 12813. The credit union was established to serve employees, students, trustees, and immediate family members of Arkansas Baptist Hospital in Little Rock, Arkansas.

It originally started with just eleven members, seven of whom comprised the Board of Directors. Ms. Iva Lee Suggett was hired as the first employee with the title of Treasurer. By year-end 1959, the credit union had grown to 200 members with total assets of $19,492.00.

Question 3

Where is Baptist Health Credit Union headquartered?

Accepted Answer

Baptist Health Credit Union is headquartered at 9000 Kanis Road in Little Rock, Arkansas. The credit union moved to this purpose-built main office building in the early 2000s as growth necessitated additional space. The location is conveniently situated just one block east of Baptist Health Little Rock, providing easy access for members employed at the hospital system.

Question 4

Where does Baptist Health Credit Union operate?

Accepted Answer

Baptist Health Credit Union operates primarily in the Little Rock and North Little Rock areas of Arkansas. The credit union maintains two branch locations: its main office at 9000 Kanis Road in Little Rock and a branch at Baptist Health North Little Rock, which opened in November 1999.

Membership is restricted to employees, students, trustees, and immediate family members of Baptist Health facilities and affiliated organizations, as well as approved select employee groups (SEGs). The credit union has served various Baptist Health facilities throughout Arkansas, including hospitals in Little Rock, North Little Rock, and Arkadelphia.

Question 5

What services does Baptist Health Credit Union offer?

Accepted Answer

Baptist Health Credit Union offers comprehensive financial services including savings accounts, checking accounts with no monthly fees or minimum balance requirements, and various lending products. Loan options include home equity loans, auto loans with deferred payment options, personal loans, student loans (both variable and fixed rates), and boat/RV financing.

Digital services include a full-featured mobile app with mobile check deposit, person-to-person (P2P) and account-to-account (A2A) transfers, bill pay, and card controls allowing members to turn their ATM debit card on or off. The credit union also provides online banking, secure messaging, customizable alerts, free credit score monitoring, telephone banking, and access to the MoneyPass ATM network.

Additional services include investment programs, check reordering through the mobile app, and traditional teller services with direct deposit and payroll deduction options for Baptist Health employees.

Question 6

What makes Baptist Health Credit Union unique?

Accepted Answer

Baptist Health Credit Union stands out for its deep integration with the Baptist Health system and its century-long commitment to serving healthcare workers. The credit union offers immediate access to financial services through direct deposit and payroll deduction specifically designed for Baptist Health employees, creating a seamless employment benefit experience.

The credit union's transformation from a "savers club" to a full-service financial institution demonstrates its commitment to meeting evolving member needs. Starting in 1999, the credit union prioritized lending and introduced checking accounts, debit cards, and voice response telephone banking. The modern mobile app includes innovative features like card on/off controls and mobile check deposit, reflecting the credit union's technology-forward approach.

With aggressive growth strategies, Baptist Health Credit Union grew from $9.5 million in assets in the early 2000s to over $22 million by 2009, and continues to expand its services while maintaining its community focus on healthcare professionals and their families.

Question 7

What type of financial institution is Baptist Health Credit Union?

Accepted Answer

Baptist Health Credit Union is a federal credit union operating under federal charter number 12813, regulated by the National Credit Union Administration (NCUA). As a federal credit union, it operates as a not-for-profit financial cooperative owned by its members.

Membership is field-based and restricted to employees, students, trustees, and immediate family members of Baptist Health facilities and affiliated organizations throughout Arkansas. Since 1979, the credit union has also allowed select employee groups (SEGs) to join, beginning with radiology students as the first approved group. This cooperative structure means that members are both customers and owners, with the credit union's primary mission being to serve their financial needs rather than generate profits for external shareholders.

Baptist Health Credit Union

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About Baptist Health Credit Union in the United States