Question 1

What is East Texas Professional Credit Union (ETPCU)?

Accepted Answer

East Texas Professional Credit Union (ETPCU) is a federally insured, state-chartered credit union headquartered in Longview, Texas. With over $1.37 billion in assets and more than 103,000 members, ETPCU is the largest credit union in East Texas and one of the largest in the state of Texas.

The credit union operates 21 branch locations across 17 counties in East Texas, providing comprehensive financial services to individuals who live, work, or attend school in its service area. ETPCU has earned national recognition, ranking fourth in the nation and highest in Texas among credit unions with assets greater than $100 million by S&P Global Market Intelligence.

Question 2

When was East Texas Professional Credit Union (ETPCU) founded?

Accepted Answer

East Texas Professional Credit Union was founded in 1953 as East Texas Teachers Credit Union. The credit union began with 13 East Texas teachers who pooled their resources to create a member-owned financial cooperative with initial assets of just $65.

The credit union was originally established to serve educators in the East Texas region, providing them with affordable financial services and a secure place to manage their finances. In February 1986, the institution changed its name from East Texas Teachers Credit Union to East Texas Professional Credit Union to reflect its expanded membership base beyond the education sector.

Over the past seven decades, ETPCU has grown from its humble beginnings to become a major financial institution serving over 103,000 members across East Texas.

Question 3

Where is East Texas Professional Credit Union (ETPCU) headquartered?

Accepted Answer

East Texas Professional Credit Union is headquartered in Longview, Texas. The main office is located at 409 E Loop 281, with a mailing address of PO Box 6750, Longview, TX 75608.

Longview serves as the hub for ETPCU's operations, with five branch locations within the city itself to serve local members.

Question 4

Where does East Texas Professional Credit Union (ETPCU) operate?

Accepted Answer

ETPCU operates throughout East Texas, with 21 branch locations spanning 17 counties. The credit union maintains offices in the following communities: Longview (five locations), Carthage, Daingerfield, Diana, Gilmer, Hallsville, Henderson, Hughes Springs, Jefferson, Kilgore, Lufkin, Marshall, Mt. Pleasant, Nacogdoches, and Tyler.

Membership is open to individuals who live, work, worship, or attend school in ETPCU's service area. To join, prospective members must be at least 18 years old and deposit a minimum of $5 into a savings account, which represents their ownership share in the credit union.

Question 5

What services does East Texas Professional Credit Union (ETPCU) offer?

Accepted Answer

ETPCU provides a comprehensive range of financial products and services to meet member needs:

Deposit Accounts: Share (savings) accounts, checking accounts, money market accounts, and certificates of deposit. The credit union also offers Individual Retirement Accounts (IRAs) for retirement savings.

Lending Services: Auto loans, personal loans, home equity loans, home improvement loans, mortgage loans (including five-year adjustable rate mortgages and interim construction loans up to 12 months), and credit cards.

Digital Banking: ETPCU offers robust online banking and a highly-rated mobile banking app (ETPCU Mobile Banking) with over 50,000 downloads. Members can view account balances and transaction history, transfer funds between accounts, pay bills, deposit checks, and locate nearby branches and ATMs. The app features security measures including biometric login options and quick account disabling if a device is lost or stolen.

Additional Services: Bill pay services, financial planning, and wealth management through investment and insurance products.

Question 6

What makes East Texas Professional Credit Union (ETPCU) unique?

Accepted Answer

ETPCU distinguishes itself through exceptional financial performance and member service. The credit union has been ranked fourth in the nation and highest in Texas among all credit unions with assets greater than $100 million by S&P Global Market Intelligence. This prestigious ranking is based on five key measurements: member growth, loans per member, net worth as a percentage of total assets, loan delinquency ratio, and return on average assets.

ETPCU has earned a 5-star superior rating for financial strength and stability from BauerFinancial for over twenty consecutive years, demonstrating consistent excellence in managing member assets. With a net worth ratio of 18.85% and a return on average assets of 1.77%, the credit union maintains strong capitalization and profitability.

The credit union remains locally owned and governed by a volunteer Board of Directors elected annually by its members. This cooperative structure ensures that decisions are made with member interests as the top priority, and profits are returned to members through competitive rates, lower fees, and enhanced services.

Question 7

What type of financial institution is East Texas Professional Credit Union (ETPCU)?

Accepted Answer

East Texas Professional Credit Union is a federally insured, state-chartered credit union (FISCU) regulated by the National Credit Union Administration (NCUA). Member accounts are insured up to $250,000 by the NCUA, a U.S. government agency.

As a member-owned financial cooperative, ETPCU operates under a democratic structure where each member has one vote regardless of account balance. The credit union is governed by a volunteer Board of Directors elected from the membership, ensuring local control and community focus.

ETPCU's cooperative nature means it exists to serve its members rather than generate profits for external shareholders. This structure allows the credit union to offer competitive rates on loans and deposits, lower fees, and personalized service tailored to the financial needs of East Texas communities.

East Texas Professional Credit Union (ETPCU)

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About East Texas Professional Credit Union (ETPCU) in the United States

East Texas Profes­sional Credit Union (ETPCU)