Question 1

What is BankPlus?

Accepted Answer

BankPlus is a premier regional community bank serving consumers and businesses throughout the Southeastern United States. Operating as a subsidiary of BancPlus Corporation, the bank specializes in providing a full suite of financial services including retail banking, commercial banking, mortgage lending, and wealth management. With approximately $7.9 billion in total assets and 82 offices across four states, BankPlus maintains its community banking roots while delivering modern financial solutions with the latest technology.

The bank is classified as a state-chartered commercial bank and FDIC nonmember, supervised by the Federal Deposit Insurance Corporation.

Question 2

When was BankPlus founded?

Accepted Answer

BankPlus was founded in January 1909 as Citizens Bank & Trust Company (CB&T) in Belzoni, Mississippi. The bank was established to serve the financial needs of the Mississippi Delta region and central Mississippi communities.

In 1965, the institution underwent a name change to Citizens National Bank of Belzoni. A significant transformation occurred in 1971 when it changed its chartering agency to the state of Mississippi and withdrew from membership in the Federal Reserve System.

The name change to BankPlus occurred in September 1994, coinciding with the merger of Southeast Mississippi Bank in Quitman into the banking system. This was more than a simple name change—it represented the culmination of decades of growth and the bank's commitment to providing enhanced services. The name BankPlus and the bank's enduring slogan, "It's more than a name. It's a promise," reflect this dedication to exceeding customer expectations.

Question 3

Where is BankPlus headquartered?

Accepted Answer

BankPlus maintains its headquarters at 202 Jackson Street in Belzoni, Mississippi, in Humphreys County. The bank's executive operations and strategic planning are managed from offices in Ridgeland, Mississippi, specifically at the Paragon Centre on Highland Colony Parkway, which the bank acquired to support its strategic expansion initiatives and accommodate future growth.

Question 4

Where does BankPlus operate?

Accepted Answer

BankPlus operates 82 financial centers across four states in the Southeastern United States: Mississippi, Louisiana, Alabama, and Florida. The bank has its strongest presence in Mississippi with 57 branches, making it the fifth largest bank in the state by branch count.

In Louisiana, BankPlus operates 16 branches, ranking as the 21st largest bank in the state. The bank maintains six branches in Alabama (53rd largest) and one branch in Florida (181st largest).

BankPlus serves communities throughout the Mississippi Delta, central Mississippi, southeast Mississippi, and expanding markets across the Southeast. The bank strategically grew its footprint through several key acquisitions, including State Bank & Trust Company in Greenwood, Mississippi in 2020, and First Bank and Trust in New Orleans, Louisiana in 2022.

Question 5

What services does BankPlus offer?

Accepted Answer

BankPlus provides comprehensive personal and business banking services designed to meet diverse customer needs.

Personal Banking Services include multiple checking account options, savings accounts, certificates of deposit, personal loans, auto loans, home equity lines of credit, and mortgage lending. The bank offers free Visa debit cards with all checking accounts.

Commercial Banking Services feature business checking accounts, commercial loans, business lending solutions, real estate loans, treasury services, and merchant services. Business accounts include free online and mobile banking with mobile deposit capabilities and free bill pay.

Wealth Management Services encompass investment advisory, investment management, trust services, trust administration, and comprehensive financial planning.

Digital Banking Solutions include a robust online banking platform, mobile banking app with mobile deposit, Zelle payment integration for fast money transfers, Interactive Teller Machines (ITMs) that combine ATM convenience with live teller service via video, and Money Manager—a financial management tool that links all accounts to provide categorized, charted views of personal finances for better money management. ATM functions are available 24/7, while teller service through ITMs is available 7am-7pm Monday-Friday and 9am-1pm on Saturdays.

Question 6

What makes BankPlus unique?

Accepted Answer

BankPlus distinguishes itself through several innovative initiatives and commitment to community development.

The Source Initiative is perhaps the bank's most distinctive program—a comprehensive network for women in business created to empower Mississippi women entrepreneurs. Launched with a commitment to loan $50 million to women seeking to start or grow businesses, The Source provides access to capital, mentoring support, educational sessions, networking opportunities, and professional development resources. The program features quarterly educational events, after-hours networking opportunities, podcasts, blogs, and on-demand video content. This initiative reflects BankPlus's understanding that successful women strengthen communities, a philosophy reinforced by the fact that 74% of BankPlus staff are women, with many serving in senior leadership roles.

Community Banking Heritage remains central to BankPlus's identity. Despite growing into a major regional bank, the institution maintains its community banking roots with a focus on building lasting relationships and supporting local economic development. The bank has partnered with the Federal Home Loan Bank of Dallas on numerous community initiatives, including small business recovery grants, home repair subsidies, and historic preservation projects.

Technology Integration sets BankPlus apart, offering Interactive Teller Machines that provide the convenience of ATMs with personal service through video-enabled teller assistance. The bank's Money Manager tool provides sophisticated financial tracking and categorization capabilities within its online banking platform.

Strategic Growth Philosophy emphasizes continuous improvement to add value for employees, customers, and shareholders while maintaining the personalized service of a community bank.

Question 7

What type of financial institution is BankPlus?

Accepted Answer

BankPlus is a State Chartered Commercial Bank supervised by the Federal Deposit Insurance Corporation (FDIC). As a state-chartered, FDIC nonmember bank (FDIC Certificate #5903), BankPlus operates under state banking regulations rather than Federal Reserve membership requirements.

This classification reflects the bank's 1971 decision to change its chartering agency from national to state charter and withdraw from the Federal Reserve System. As a commercial bank, BankPlus engages in a full range of banking activities including accepting deposits, making loans, and providing various financial services to both retail and commercial customers throughout its multi-state market area.

The bank operates under the corporate structure of BancPlus Corporation (RSSD ID 1097306), which serves as the parent holding company.

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