Question 1

What is Santander Consumer Bank?

Accepted Answer

Santander Consumer Bank is an Austrian specialist bank for consumer financing headquartered in the IZD Tower in Vienna. The bank focuses on consumer loans, auto financing, and savings products for the Austrian market. As part of the Santander Group, it operates over 3,000 partnerships with retailers and automotive dealers, making it Austria's leading manufacturer-independent financier of cars, motorcycles, and consumer goods.

Question 2

When was Santander Consumer Bank founded?

Accepted Answer

The bank was founded in 1998 as GE Capital Bank through the merger of AVABank and Mercurbank. In 2003, it was rebranded as GE Money Bank. Banco Santander acquired the Austrian operations in March 2008 as part of a larger transaction involving GE Money Bank's Austrian, German, Finnish, and British consumer finance businesses. The bank officially changed its name to Santander Consumer Bank GmbH on September 25, 2009, and received formal authorization on May 18, 2015.

Question 3

Where is Santander Consumer Bank headquartered?

Accepted Answer

The bank is headquartered in Vienna at Wagramer Straße 19, IZD Tower, 1220 Wien. Vienna serves as the operational center for all Austrian consumer finance activities. The bank maintains 28 branches across Austria and operates a customer service center in Eisenstadt.

Question 4

Where does Santander Consumer Bank operate?

Accepted Answer

Santander Consumer Bank operates throughout Austria with a network of 28 branches and over 3,000 retail and automotive dealer partnerships nationwide. The bank serves customers across all Austrian states (Bundesländer), partnering with major retailers such as MediaMarkt, Hartlauer, and Intersport, plus over 1,600 automotive dealerships throughout the country.

Question 5

What services does Santander Consumer Bank offer?

Accepted Answer

The bank offers consumer loans (Barkredite) for various purposes with rates ranging from 5.70% to 10.52%, auto financing and leasing for vehicle purchases with captive partnerships with brands including Ford, Kia, Volvo, KTM, Harley-Davidson, and Triumph Motorcycles, point-of-sale financing (Warenfinanzierungen) for retail purchases, the Santander Card (a Maestro debit card with revolving credit facility), online savings accounts including BestFlex (daily savings) and BestFix (fixed-term deposits) with rates up to 2.25%, and insurance products through partners CNP Santander Insurance, Merkur Versicherung, and CarGarantie. Digital banking is available at santanderconsumer.at.

Question 6

What makes Santander Consumer Bank unique?

Accepted Answer

Santander Consumer Bank is Austria's market leader in point-of-sale financing and the largest manufacturer-independent auto and motorcycle financier in the country. The bank combines local market expertise with the strength of the global Santander Group, which serves 165 million customers worldwide. In 2023, it achieved a 4.91% return on assets, ranking as the 6th most profitable bank in Austria in relation to total assets. The bank was recognized as a "Top Company" by kununu in 2024 for outstanding working conditions.

Question 7

What type of financial institution is Santander Consumer Bank?

Accepted Answer

Santander Consumer Bank is a credit institution (CRDCREINS) regulated by the European Central Bank as a Significant Institution. It operates under Austrian banking license with company registration number 62610z and bank sort code (Bankleitzahl) 19810. The bank participates in the Austrian deposit guarantee scheme (Einlagensicherung Austria), protecting deposits up to €100,000 per depositor. It is a member of the Association of Austrian Banks and Bankers (Verband österreichischer Banken und Bankiers).

Santander Consumer Bank

in Austria 🇦🇹

Crypto-Friendliness

All done!

About Santander Consumer Bank in Austria