Question 1

What is Impact Credit Union?

Accepted Answer

Impact Credit Union is a state-chartered credit union headquartered in Clyde, Ohio, serving Northwest Ohio communities. With over $200 million in total assets and more than 14,000 members, Impact Credit Union is one of the larger community-based credit unions in its region. The credit union operates five full-service branch locations across Sandusky, Seneca, Hancock, and Wood counties, focusing on delivering personalized financial services and community-focused banking solutions.

The credit union emphasizes its member-owner cooperative structure and the philosophy of "People Helping People."

Question 2

When was Impact Credit Union founded?

Accepted Answer

Impact Credit Union was founded in 1937 as Davidson Clyde Federal Credit Union. The credit union was established to serve employees of specific manufacturing companies in the Clyde area, following the credit union movement's principle of providing accessible financial services to working-class communities.

The institution underwent several name changes reflecting its evolving membership base. In 1945, it became Clyde Porcelain Federal Credit Union. By 1956, the name changed to Whirlpool Clyde Division Federal Credit Union, and in 1960 it became Whirlpool Employees Federal Credit Union.

In 1971, a merger with the Findlay Division Whirlpool Federal Credit Union created the Clyde-Findlay Whirlpool Employees Credit Union. The credit union expanded its field of membership in 1986, becoming Clyde-Findlay Employees Federal Credit Union. A significant transformation occurred in 1994 when the institution reorganized as a state-chartered credit union and became Clyde-Findlay Area Credit Union, opening membership to anyone living, working, worshiping, or attending school in Sandusky, Seneca, and Hancock counties. The credit union adopted the name Impact Credit Union to reflect its broader community mission and commitment to making a positive impact in members' financial lives.

Question 3

Where is Impact Credit Union headquartered?

Accepted Answer

Impact Credit Union is headquartered at 1455 W. McPherson Highway in Clyde, Ohio 43410. The Clyde office serves as the main administrative hub for the credit union's operations throughout Northwest Ohio. The headquarters location has been serving the community since the credit union's earliest days, maintaining its roots in the Clyde area for nearly nine decades.

Question 4

Where does Impact Credit Union operate?

Accepted Answer

Impact Credit Union operates throughout Northwest Ohio, specifically serving individuals who live, work, worship, or attend school in Sandusky County, Seneca County, Hancock County, and Wood County.

The credit union maintains five full-service branch locations:
• Clyde Office: 1455 W. McPherson Highway, Clyde, OH 43410
• Fremont Office: 1466 Oak Harbor Road, Fremont, OH 43420
• Tiffin Office: 435 W. Market Street, Tiffin, OH 44883
• Findlay East Office: 14901 State Route 12, Findlay, OH 45840
• Findlay North Office: 11814 Allen Township Road 100, Findlay, OH 45840

In addition to branch locations, Impact Credit Union operates multiple standalone ATM locations throughout its service area, including locations in Clyde, Fremont, Wallbridge, Bowling Green, Perrysburg, and Findlay. Members also have access to over 5,000 shared branching locations nationwide through the CO-OP Shared Branching network and thousands of surcharge-free ATMs through the Alliance One ATM network.

Question 5

What services does Impact Credit Union offer?

Accepted Answer

Impact Credit Union provides a comprehensive range of financial products and services designed for personal banking needs:

Deposit Accounts: Share accounts (savings), checking accounts, money market accounts, certificates of deposit (CDs), individual retirement accounts (IRAs), and youth savings accounts.

Lending Services: Auto loans for new and used vehicles, personal loans, lines of credit, credit cards with competitive rates, mortgage loans for home purchases and refinancing, and home equity loans and lines of credit.

Digital Banking Services: Online banking platform, mobile banking app with mobile deposit capability, bill pay services, account-to-account transfers, eStatements, card management features for debit and credit cards, and secure messaging with credit union representatives.

Financial Wellness Tools: Free credit score monitoring through online and mobile banking with daily updates, credit report access, personalized credit improvement recommendations, and "What if?" credit score calculators to help members understand the impact of financial decisions.

Additional Services: Overdraft protection, direct deposit with early pay options (up to two days early), notary services, and access to financial education resources. The credit union also offers youth accounts to help families build financial literacy for the next generation.

Question 6

What makes Impact Credit Union unique?

Accepted Answer

Impact Credit Union stands out for its deep community roots and commitment to personalized member service. Having evolved from a single-employer credit union founded in 1937 to a community-chartered institution, Impact maintains its original "People Helping People" philosophy while serving a broader membership base.

The credit union emphasizes exceptional member service, with numerous member testimonials highlighting staff members who go "above and beyond" in addressing financial needs and challenging situations. This personal touch differentiates Impact from larger financial institutions.

Digital innovation paired with local presence is another distinguishing feature. Impact offers robust digital banking tools including free daily credit score monitoring, mobile deposit, comprehensive bill pay, and card management features, while maintaining five conveniently located branches for members who prefer in-person service.

Expanded access through cooperative networks gives Impact members nationwide reach. Through CO-OP Shared Branching, members can conduct transactions at over 5,000 credit union branches across the country, and the Alliance One ATM network provides thousands of surcharge-free ATM locations.

The credit union's leadership under CEO Scott Hicks focuses on financial health and wellness, providing members with educational tools and resources to make informed financial decisions. Impact's mission explicitly commits to "enhancing the lives of member owners, employees, and local communities," reflecting its dedication to collective prosperity.

Question 7

What type of financial institution is Impact Credit Union?

Accepted Answer

Impact Credit Union is a state-chartered credit union regulated by the State of Ohio and insured by the National Credit Union Administration (NCUA). The credit union reorganized from federal to state charter in 1994, giving it greater flexibility to serve community needs while maintaining federal insurance protection for member deposits.

As a credit union, Impact operates as a not-for-profit financial cooperative owned by its members. Each member holds an ownership stake in the institution, and profits are returned to members through competitive rates, lower fees, and enhanced services rather than distributed to outside shareholders. This cooperative structure aligns the credit union's interests directly with member financial well-being.

Membership eligibility is community-based: anyone who lives, works, worships, or attends school in Sandusky, Seneca, Hancock, or Wood counties in Ohio can join Impact Credit Union. Once someone becomes a member, they remain eligible for membership even if they move outside the service area. Family members of existing members are also eligible to join.

The credit union is classified as "Well Capitalized" by NCUA standards, with a net worth ratio of 8.84% as of Q3 2025, indicating strong financial health and stability.

Impact Credit Union

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About Impact Credit Union in the United States