Question 1

What is Timberland Federal Credit Union?

Accepted Answer

Timberland Federal Credit Union (Timberland FCU) is a community-focused federal credit union headquartered in DuBois, Pennsylvania. With approximately $92.9 million in total assets and serving over 9,200 members, Timberland FCU operates as a not-for-profit financial cooperative owned and operated democratically by its members.

The credit union specializes in serving residents of north-central Pennsylvania's rural and small-town communities. As a well-capitalized institution with a strong net worth ratio of 10.62%, Timberland FCU maintains a stable financial position while focusing on member service and community engagement.

Question 2

When was Timberland Federal Credit Union founded?

Accepted Answer

Timberland Federal Credit Union was founded in 1973, originally established as Riverside Employees Federal Credit Union in DuBois, Pennsylvania. The credit union was created to serve the employees of local businesses and their families.

In 1985, the Board of Directors made a strategic decision to expand the credit union's reach beyond its original employee-based membership. They changed the name to Timberland Federal Credit Union, a name that reflects the region's heritage in the timber industry. The name "DuBois" itself means "of the woods" in French, making Timberland a fitting representation of the area's historical roots. This rebranding helped establish the credit union as a community staple and positioned it as a local alternative to traditional banks.

Question 3

Where is Timberland Federal Credit Union headquartered?

Accepted Answer

Timberland Federal Credit Union is headquartered at 821 Beaver Drive in DuBois, Pennsylvania, 15801. DuBois is located in Clearfield County in the north-central region of the state.

Question 4

Where does Timberland Federal Credit Union operate?

Accepted Answer

Timberland FCU operates four full-service branches across north-central Pennsylvania:
• DuBois (headquarters location)
• Clearfield
• Philipsburg
• Pleasant Gap (opened in 2018, serving the Centre County area)

The credit union serves members who live, work, worship, or attend school in 14 counties throughout Pennsylvania: Armstrong, Blair, Cambria, Cameron, Centre, Clarion, Clearfield, Clinton, Elk, Forest, Huntingdon, Indiana, Jefferson, and Mifflin counties. This extensive service area covers a significant portion of rural and small-town Pennsylvania communities.

Question 5

What services does Timberland Federal Credit Union offer?

Accepted Answer

Timberland FCU provides a comprehensive range of financial services to meet member needs from childhood through retirement:

Deposit Accounts:
• Share savings accounts (NCUA-insured to at least $250,000)
• Checking accounts
• Share certificates (certificates of deposit)

Lending Products:
• Auto loans with competitive rates
• Home mortgage loans through partnerships with local mortgage specialists
• Home Equity Lines of Credit (HELOC)
• Personal signature loans (including their "Miracle Signature Loan" program)
• Credit cards with balance transfer options
• Timber Drive program offering innovative auto financing with payments up to 40% lower than conventional financing

Digital Banking:
• Online banking platform with account management, e-statements, and bill pay
• Mobile banking app with mobile check deposit
• Check balance inquiries, transaction history, and cleared check images
• Fund transfers between TFCU accounts
• Integration with Quicken and Microsoft Money for financial management
• Stop payment requests

Additional Services:
• Investment advisory services through partnerships with Happy Valley Financial Services
• Community partnership programs
• Youth financial education programs

Question 6

What makes Timberland Federal Credit Union unique?

Accepted Answer

Timberland FCU distinguishes itself through several key characteristics:

Community-Centered Approach: The credit union operates on the philosophy of "People helping People" and emphasizes being "A credit union YOU can GROW with!" Their volunteer Board of Directors consists of members elected democratically at annual meetings, ensuring true member ownership.

Local Partnerships: Rather than expanding all services internally, Timberland FCU partners strategically with local businesses including Happy Valley Financial Services for fiduciary investment advice, CORE mortgage for local mortgage expertise, and Dixoncom for security services. This approach keeps financial services local and supports the regional economy.

Innovative Auto Financing: Their Timber Drive program offers a unique approach to auto financing with monthly payments up to 40% lower than conventional auto loans, providing significant savings for members.

Community Renovation Commitment: The credit union recently renovated their Pleasant Gap branch (reopened March 2025) with a redesigned space that prioritizes private meeting areas where members can discuss their financial needs with staff in a comfortable, welcoming environment.

No Call Center Frustration: Members have direct access to local staff members who know the community, eliminating the frustrations often associated with large banking institutions' call centers.

Regional Heritage: The name and identity are deeply rooted in the region's timber industry heritage, reflecting a commitment to local culture and history.

Question 7

What type of financial institution is Timberland Federal Credit Union?

Accepted Answer

Timberland Federal Credit Union is a federal credit union chartered in 1973 and regulated by the National Credit Union Administration (NCUA). As a federal credit union, it operates under federal charter and follows NCUA regulations.

Membership Structure: Timberland FCU is a community charter credit union, meaning membership is available to individuals who live, work, worship, or attend school within their designated 14-county service area in Pennsylvania. This is broader than traditional employee-based or select employee group charters.

Cooperative Nature: As a financial cooperative, Timberland FCU is owned by its members rather than outside shareholders. Each member has an equal vote in electing the volunteer Board of Directors, regardless of their account balance. Profits are returned to members through competitive rates on loans and deposits, lower fees, and improved services rather than being distributed to external investors.

Regulatory Standing: The credit union maintains a "Well Capitalized" classification with a net worth ratio of 10.62%, indicating strong financial health and stability. Member deposits are federally insured by the NCUA up to $250,000 per account.

Timberland Federal Credit Union (Timberland FCU)

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About Timberland Federal Credit Union (Timberland FCU) in the United States