Question 1

What is RiverBank (Arkansas)?

Accepted Answer

RiverBank (Arkansas) is a community-focused state-chartered commercial bank headquartered in Pocahontas, Arkansas. Operating in Northeast Arkansas, the bank serves Randolph County and surrounding areas with approximately $167 million in total assets and four branch locations.

As the only locally chartered bank in Randolph County, RiverBank emphasizes relationship-based banking with a commitment to making all lending and operational decisions locally rather than through distant corporate committees. The bank holds a 5-star rating from BaurFinancial, one of the nation's most respected financial rating agencies, indicating superior financial strength.

Question 2

When was RiverBank (Arkansas) founded?

Accepted Answer

RiverBank was originally chartered as Corning Savings and Loan Association on July 25, 1974, with its home office located in Corning, Arkansas. The institution was established as a State Savings and Loan Association in 1971 according to some records, serving the financial needs of rural Northeast Arkansas communities.

On October 1, 2013, the institution changed its name to Riverbank Savings and Loan Association. A significant transformation occurred on January 15, 2015, when the bank converted from a savings and loan association to a state-chartered commercial bank and rebranded as RiverBank. This conversion allowed the institution to expand its product offerings and better serve the evolving needs of its business and personal banking customers.

Question 3

Where is RiverBank (Arkansas) headquartered?

Accepted Answer

RiverBank is headquartered at 203 West Broadway Street in Pocahontas, Arkansas. The bank relocated to this historic downtown location on January 28, 2021, after purchasing and restoring the building in 2018.

The main office building is a locally recognized historic landmark that originally opened in 1960 as Pocahontas Federal Bank. After extensive restoration work, the building was designated a Nationally Preserved Historic Building in 2020, successfully preserving architectural features from its original 1960 construction while modernizing the interior for contemporary banking operations.

Question 4

Where does RiverBank (Arkansas) operate?

Accepted Answer

RiverBank operates exclusively in Northeast Arkansas with four branch locations across Randolph County. The bank maintains two branches in Pocahontas, including its main office on West Broadway Street and a location on Old County Road near Walmart.

The bank also operates a branch in Corning, Arkansas, which was the original home office location when the institution was first established. Additionally, RiverBank has a Broadway Branch location that features innovative solar panel technology on its rooftop.

As a community bank, RiverBank focuses on serving local residents and businesses within its market area, with a stated commitment to reinvesting deposits locally rather than channeling funds to larger metropolitan markets.

Question 5

What services does RiverBank (Arkansas) offer?

Accepted Answer

RiverBank provides a comprehensive range of personal and business banking services. Personal banking services include various checking and savings accounts, consumer loans, home equity lending, and wealth management solutions designed to protect and grow customer assets.

For business customers, the bank offers commercial lending, business checking and savings accounts, and treasury management services including ACH transfers, wire transfers, and business payment processing. The bank maintains full trust powers, having upgraded to this capability on August 25, 2016.

Digital banking is a key focus for RiverBank, with a modern digital banking platform accessible via eriverbank.com. The bank offers mobile banking apps for iOS and Android devices, featuring account balance checking, fund transfers (including transfers to and from external banks), bill payment, mobile check deposit, Round-Up Savings budgeting tools, secure messaging with bank representatives, and in-app account notices.

Additional digital capabilities include text banking for balance inquiries and transaction alerts, as well as digital wallet integration with Apple Pay and Android Pay.

Question 6

What makes RiverBank (Arkansas) unique?

Accepted Answer

RiverBank distinguishes itself through several unique characteristics. The bank operates with a fully localized decision-making structure, with all lending decisions and operational choices made by people within the communities served rather than by distant corporate committees. This local control allows for more personalized service and faster response times.

The bank demonstrates strong environmental commitment through its Broadway Branch Solar Panel Project. Since opening in 2021, the rooftop solar installation has generated over 221.91 megawatt-hours of clean energy—enough to power approximately 7,400 homes for a day—and has saved over 343,000 pounds of CO2 emissions, equivalent to planting more than 2,500 trees.

RiverBank's community engagement extends through the RiverBank Helping Hands program, a social media-led fundraiser that supports four non-profit organizations annually, with recipients chosen by bank employees based on community nominations.

The bank's commitment to historic preservation is evident in its headquarters restoration, successfully transforming a 1960s landmark into a modern banking facility while earning National Historic Building designation.

Question 7

What type of financial institution is RiverBank (Arkansas)?

Accepted Answer

RiverBank is a state-chartered commercial bank supervised by the Federal Deposit Insurance Corporation (FDIC). The bank is not a member of the Federal Reserve System, classifying it as a "state charter and Fed nonmember" institution.

As a commercial bank, RiverBank offers a full spectrum of banking services to both consumer and business customers, distinguishing it from its previous status as a savings and loan association. The bank is FDIC-insured under certificate number 31711, protecting depositors' funds up to the maximum allowed by law.

The bank's routing number for ACH and wire transfers is 284170109. With its commercial bank charter, RiverBank can engage in a broader range of lending activities and business banking services than would have been possible under its former savings and loan structure.

Question 8

Who owns RiverBank (Arkansas)?

Accepted Answer

In August 2025, RiverBank Bancshares, Inc., based in Pocahontas, Arkansas, received approval from the Federal Reserve Bank of St. Louis (acting under delegated authority from the Board of Governors of the Federal Reserve System) to become a bank holding company by acquiring RiverBank.

This organizational structure, common among community banks, allows the institution to maintain its local focus while operating under a holding company framework that can provide additional capital flexibility and strategic planning capabilities.

Kyle Baltz serves as President and CEO of RiverBank, leading the institution's operations and strategic direction.

RiverBank (Arkansas)

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About RiverBank (Arkansas) in the United States