Question 1

What is Unitus Community Credit Union?

Accepted Answer

Unitus Community Credit Union is a member-owned, not-for-profit financial cooperative serving over 106,000 members across Oregon and Washington. With approximately $1.7 billion in assets, Unitus operates as a community-focused credit union providing comprehensive financial services to individuals, families, and small businesses throughout the Pacific Northwest region.

The credit union emphasizes financial inclusion and community engagement, offering personalized banking solutions designed to meet the diverse needs of its membership.

Question 2

When was Unitus Community Credit Union founded?

Accepted Answer

Unitus Community Credit Union was founded in 1937 as a credit union for Pacific Telephone & Telegraph employees in Oregon. For 67 years, the institution operated under the name Oregon Telco Credit Union, serving primarily telecommunications industry workers.

In 2004, the credit union underwent a significant transformation, changing its name to Unitus Community Credit Union. The name "Unitus" combines the words "unite" and "us," reflecting the institution's expanded mission and community charter. This rebranding came after the credit union became the first in Oregon to receive approval to convert from an occupational charter to a community charter in 2001, enabling it to serve a broader population beyond telecommunications employees.

Question 3

Where is Unitus Community Credit Union headquartered?

Accepted Answer

Unitus Community Credit Union is headquartered in Tigard, Oregon, with its main office located at 7632 SW Durham Road. The credit union maintains additional administrative offices in Portland and operates multiple branch locations throughout Oregon and Washington.

Question 4

Where does Unitus Community Credit Union operate?

Accepted Answer

Unitus Community Credit Union serves members throughout the entire state of Washington and in 15 Oregon counties, including Benton, Clackamas, Columbia, Deschutes, Douglas, Hood River, Jackson, Josephine, Lane, Linn, Marion, Multnomah, Polk, Washington, and Yamhill.

The credit union maintains branch locations in key metropolitan areas including Portland, Salem, Vancouver, Tigard, Clackamas, and Beaverton. Membership is open to anyone who lives or works in these service areas, as well as their immediate family members. The credit union also partners with the American Consumer Council to provide membership eligibility to individuals outside the standard geographic area.

Question 5

What services does Unitus Community Credit Union offer?

Accepted Answer

Unitus Community Credit Union provides a comprehensive range of financial products and services:

Deposit Accounts: Share savings accounts, checking accounts with rewards options, money market accounts, certificates of deposit, Health Savings Accounts (HSAs), and various IRA products including Traditional, Roth, SEP, and Coverdell Education IRAs.

Lending Products: Auto loans with special programs for first-time buyers, home mortgages, home equity loans and lines of credit, personal loans, student loans and student loan refinancing through partnerships, business loans, and Visa credit cards with cash back rewards programs.

Digital Banking: Mobile banking app with mobile deposit, bill pay, internal and external transfers, account alerts, Touch ID login, and access to nearly 30,000 surcharge-free ATMs through the CO-OP ATM network.

Additional Services: Business banking accounts, trust and estate accounts, conservatorship and guardianship accounts, investment services through MEMBERS Financial Services, and financial wellness programs including free educational seminars and one-on-one financial counseling through partnerships with organizations like GreenPath Financial Wellness.

Question 6

What makes Unitus Community Credit Union unique?

Accepted Answer

Unitus Community Credit Union distinguishes itself through several key features:

Financial Wellness Focus: The credit union offers extensive financial education programs, including free webinars, financial wellness courses, and personalized consultations. Members can qualify for better loan rates by completing financial wellness courses, demonstrating the institution's commitment to member financial literacy.

Innovative Rewards Programs: Members can earn up to 5.00% APY through the Unitus Rewards program, which includes Debit Cash Back, Debit Round Up, and Cash Back Rewards Credit Card options that provide returns on everyday purchases.

Community Commitment: Unitus actively supports local communities through sponsorships and partnerships with organizations such as Make-A-Wish Foundation, Easter Seals, Doernbecher Children's Hospital, and local food banks. The credit union also awards scholarships to members pursuing higher education.

Inclusive Lending Approach: The credit union employs a comprehensive credit review process that allows for more personalized loan pricing based on individual circumstances, helping more members access financing regardless of their credit history.

Small Business Support: Unitus demonstrates strong commitment to small business members, with testimonials highlighting the credit union's understanding of entrepreneurial challenges and dedicated business banking services.

Question 7

What type of financial institution is Unitus Community Credit Union?

Accepted Answer

Unitus Community Credit Union operates as a federally insured, state-chartered credit union regulated by the National Credit Union Administration (NCUA) and the Oregon Division of Financial Regulation. As a member-owned financial cooperative, the credit union operates on a not-for-profit basis.

All members are equal owners of the institution, with each member having one vote regardless of account balance. After expenses are paid and required reserves are maintained, earnings are returned to members through competitive dividend rates, lower loan rates, and reduced or eliminated fees. The credit union's community charter allows membership to anyone living or working in its designated service areas, making it accessible to a diverse population across Oregon and Washington.

Question 8

What financial wellness resources does Unitus Community Credit Union provide?

Accepted Answer

Unitus Community Credit Union places exceptional emphasis on member financial education and wellness. The credit union partners with GreenPath Financial Wellness to offer free webinars on topics such as setting financial goals, budgeting, and debt management.

Members have access to one-on-one financial consultations to help improve credit scores and make informed financial decisions. The credit union incentivizes financial education by offering rate discounts on loans to members who complete financial wellness courses. This unique approach reflects Unitus's philosophy that educated members make better financial decisions, leading to mutually beneficial outcomes for both the member and the credit union community.

Unitus Community Credit Union

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About Unitus Community Credit Union in the United States