Question 1

What is First Family Federal Credit Union (FFFCU)?

Accepted Answer

First Family Federal Credit Union (FFFCU) is a community-based federal credit union headquartered in Henryetta, Oklahoma. With approximately $145 million in assets and serving over 18,800 members, FFFCU operates seven branch locations across southeastern Oklahoma. The credit union specializes in providing comprehensive financial services to residents of 10 counties in the region, focusing on personal banking, consumer lending, and community-oriented financial education programs.

Question 2

When was First Family Federal Credit Union (FFFCU) founded?

Accepted Answer

First Family Federal Credit Union was founded in May 1956 in Henryetta, Oklahoma. The credit union was originally established to serve employees of PPG Glass Workers in Henryetta. According to the credit union's history, business was initially conducted out of a single briefcase, reflecting the modest beginnings of this member-owned institution.

Over the decades, FFFCU has evolved from serving a single employer group to becoming a community credit union serving 10 counties across southeastern Oklahoma.

Question 3

Where is First Family Federal Credit Union (FFFCU) headquartered?

Accepted Answer

First Family Federal Credit Union is headquartered in Henryetta, Oklahoma. The mailing address is P.O. Box 170, Henryetta, OK 74437, with a physical branch location at 402 E. Main St., Henryetta, OK 74437.

The credit union's main contact number is 918-652-4407.

Question 4

Where does First Family Federal Credit Union (FFFCU) operate?

Accepted Answer

FFFCU operates seven branch locations throughout southeastern Oklahoma, serving members in 10 counties: Atoka, Coal, Haskell, Hughes, Latimer, McIntosh, Okfuskee, Okmulgee, Pittsburg, and Pushmataha Counties.

Branch locations include Henryetta, Checotah, Okmulgee, McAlester, Atoka, and a location at Oklahoma State University Institute of Technology (OSUIT) in Okmulgee. The credit union also operates an Interactive Teller Machine (ITM) in Okemah. The most recent expansion occurred in November 2024 when FFFCU opened its seventh branch location in Atoka.

Membership is available to anyone who lives, works, worships, or attends school in any of the 10-county service area. Family members of current members are also eligible to join with a minimum deposit of just $5.

Question 5

What services does First Family Federal Credit Union (FFFCU) offer?

Accepted Answer

FFFCU provides a comprehensive range of financial services including savings accounts, money market accounts, certificates of deposit (CDs), and Individual Retirement Accounts (IRAs). The credit union offers free checking accounts with in-house instant-issue debit cards and free teen checking accounts designed for younger members.

Lending services include consumer loans, home mortgages (FHA, VA, USDA, and conventional), and fixed-rate VISA credit cards. Digital banking options include a mobile banking app for iOS and Android devices, online banking, text banking, e-statements, and free electronic bill pay services.

FFFCU also participates in shared branching networks, allowing members to access their accounts at thousands of participating credit union locations nationwide. Additional member benefits include direct deposit capabilities, ATM access through the CO-OP ATM network, and 24/7 account access through various digital channels.

Question 6

What makes First Family Federal Credit Union (FFFCU) unique?

Accepted Answer

FFFCU distinguishes itself through its strong commitment to financial literacy and community education. The credit union is well-known for offering free financial literacy classes to members and the community through partnerships with local organizations. Members also have access to KOFE (Knowledge of Financial Education), a free resource platform designed to help members maintain financial wellness.

The credit union maintains a unique connection to its heritage, operating a conference center called "The Briefcase" at 315 W. Main St. in Henryetta. This name commemorates the credit union's humble origins when business was conducted from a single briefcase in 1956.

FFFCU emphasizes its vision statement "Let's Succeed Together," reflecting its cooperative philosophy of people helping people. As a not-for-profit organization, the credit union focuses on returning value to members through competitive rates, lower fees, and enhanced services rather than generating profits for shareholders.

Question 7

What type of financial institution is First Family Federal Credit Union (FFFCU)?

Accepted Answer

First Family Federal Credit Union is a federal credit union chartered and regulated by the National Credit Union Administration (NCUA). As a federally insured credit union, member deposits are insured up to $250,000 by the NCUA, a U.S. government agency.

As a member-owned cooperative financial institution, FFFCU operates on democratic principles where each member has equal ownership regardless of their account balance. The credit union is governed by a volunteer Board of Directors elected from the membership during annual meetings.

Unlike traditional for-profit banks, FFFCU operates as a not-for-profit organization, meaning earnings are returned to members through higher dividends on savings, lower loan rates, reduced fees, and improved services. Membership requires opening a savings account with a minimum $5 deposit, which represents each member's ownership share in the cooperative.

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About First Family Federal Credit Union (FFFCU) in the United States