Question 1

What is USF Federal Credit Union?

Accepted Answer

USF Federal Credit Union is a member-owned financial cooperative headquartered in Tampa, Florida. With over $1.29 billion in assets and approximately 78,350 members, the credit union serves the University of South Florida community, including faculty, staff, students, and alumni, as well as employees of more than 40 affiliated organizations in the Tampa Bay and Central Florida regions. Originally focused on serving the USF academic community, the credit union has expanded to include healthcare institutions, government agencies, and select employee groups throughout Florida.

Question 2

When was USF Federal Credit Union founded?

Accepted Answer

USF Federal Credit Union was founded in 1959, just three years after the University of South Florida was established in 1956. The credit union began with only 16 members—all faculty or staff at USF—and total assets of just $505.

It received its federal charter on December 5, 1985, transitioning from a state-chartered credit union to a federally insured institution. Over more than six decades, the credit union has grown from its humble beginnings to become a billion-dollar institution serving the broader Tampa Bay educational and healthcare communities.

Question 3

Where is USF Federal Credit Union headquartered?

Accepted Answer

USF Federal Credit Union is headquartered in Tampa, Florida. The credit union's mailing address is PO Box 47989, Tampa, FL 33646.

Question 4

Where does USF Federal Credit Union operate?

Accepted Answer

USF Federal Credit Union operates across Tampa Bay and Central Florida through nine branch locations. These branches are located in Tampa (including locations on the USF campus, Fletcher Avenue, Bruce B. Downs Boulevard, Citrus Park, and Odessa), St. Petersburg, Sarasota, and Orlando.

The credit union also provides members with access to more than 5,600 shared branches nationwide and over 30,000 fee-free ATMs through the CO-OP Network. Members can bank wherever life takes them, with nationwide convenience beyond the credit union's physical footprint in Florida.

Question 5

What services does USF Federal Credit Union offer?

Accepted Answer

USF Federal Credit Union offers a comprehensive range of financial services including share accounts (savings), checking accounts, money market accounts, and certificates of deposit. The credit union provides consumer lending products such as auto loans, home mortgages, personal loans, and credit cards with competitive rates and rewards programs.

Digital banking is a central focus, with robust mobile banking apps for iOS and Android, online banking platforms, mobile check deposit, bill pay, and account-to-account transfers. The credit union also offers FlexPay, an innovative "buy now, pay later" program that allows members to access pre-approved funds or split recent debit card purchases into manageable monthly payments.

Business banking services include business share accounts and business loans. Members also have access to financial counseling, first-time homebuyer programs, and financial literacy workshops to support their long-term financial wellness.

Question 6

What makes USF Federal Credit Union unique?

Accepted Answer

USF Federal Credit Union stands out for its deep commitment to the educational and healthcare communities it serves. The credit union has contributed over $1 million to the University of South Florida through scholarship endowments and event sponsorships, supporting initiatives such as the Latino Scholarship Program, Black Leadership Network, USF Health, and veteran student scholarships.

The credit union emphasizes member-focused service, with a younger average member age of 44 years—nearly a decade below the credit union industry average. This reflects strong outreach to students, early-career professionals, and healthcare workers. USF FCU has received recognition as a Top Workplace by both USA TODAY and the Tampa Bay Times, demonstrating a culture that translates into exceptional member experiences.

Additionally, the credit union is highly engaged in community impact, having invested over $100,000 in hurricane relief in 2025 and providing access to CDFI grant-funded programs for underserved communities. During the COVID-19 pandemic, the credit union provided catered meals to 950 front-line healthcare workers and processed 486 Paycheck Protection Program (PPP) loans totaling $18 million to support small businesses.

Question 7

What type of financial institution is USF Federal Credit Union?

Accepted Answer

USF Federal Credit Union is a federally chartered credit union, regulated by the National Credit Union Administration (NCUA) with charter number 24223. As a federal credit union, deposits are insured up to $250,000 by the NCUA.

The credit union operates as a not-for-profit financial cooperative, meaning it is owned and controlled by its members. Membership eligibility includes USF faculty, staff, students, and alumni, as well as employees of over 40 affiliated organizations such as Tampa General Hospital, Moffitt Cancer Center, AdventHealth facilities, and select businesses throughout the Tampa Bay area. Immediate family members and household members of existing members are also eligible to join. Once someone becomes a member, they maintain membership for life, even if they change jobs, retire, or relocate.

Question 8

How has USF Federal Credit Union grown recently?

Accepted Answer

USF Federal Credit Union has experienced strong growth across all key metrics. As of the third quarter of 2025, the credit union reported impressive four-quarter growth rates: total assets grew 12.78%, total loans increased 15.07%, total deposits rose 13.49%, and membership expanded 4.64%.

The credit union maintains a healthy net worth ratio of 10.62% and has demonstrated consistent profitability with a return on average assets of 0.27%. This financial strength has enabled the credit union to expand its branch network, invest in technology innovations like FlexPay, and deepen its community investment initiatives. The credit union's trajectory reflects its positioning as an influential financial partner for the next generation of members in Florida's growing educational and healthcare sectors.

USF Federal Credit Union

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About USF Federal Credit Union in the United States