Question 1

What is SouthernTrust Bank?

Accepted Answer

SouthernTrust Bank is a locally owned and operated community bank serving Southern Illinois. Headquartered in Marion, the bank focuses on delivering personalized banking services to individuals and businesses in Williamson County and surrounding areas. With approximately $269 million in assets and three branch locations, SouthernTrust Bank combines the products and services of larger institutions with the personal touch and flexibility of a community bank.

The bank emphasizes building strong personal relationships with customers while embracing modern technology to provide convenient banking solutions.

Question 2

When was SouthernTrust Bank founded?

Accepted Answer

SouthernTrust Bank was chartered in 2005 and officially opened for business on May 31, 2005. The bank was organized by businessmen and women from Johnson County and the surrounding areas who had a strong desire to establish a community-minded financial institution focused on personal service.

Initially, the bank opened with two locations in Goreville and Vienna, Illinois. In the fall of 2009, SouthernTrust Bank opened its new corporate office and bank building in Goreville, celebrating this milestone with an open house attended by shareholders, directors, employees, and community members. The bank expanded further by opening a third facility at Lake of Egypt on December 21, 2009, extending its reach into additional communities in Southern Illinois.

Question 3

Where is SouthernTrust Bank headquartered?

Accepted Answer

SouthernTrust Bank is headquartered in Marion, Illinois, located in Williamson County. The main office is situated at 701 North Court Street in Marion, which serves as the central hub for the bank's operations in Southern Illinois.

Question 4

Where does SouthernTrust Bank operate?

Accepted Answer

SouthernTrust Bank operates exclusively in Southern Illinois with three branch locations serving the region. The bank maintains offices in Marion (the headquarters and main branch), Vienna, and Goreville, Illinois.

The bank's primary service area is the Carbondale-Marion metropolitan statistical area, with a focus on Williamson County and neighboring Johnson County. Through its strategic branch placement, SouthernTrust Bank serves both urban and rural communities throughout Southern Illinois, including customers near Lake of Egypt.

Question 5

What services does SouthernTrust Bank offer?

Accepted Answer

SouthernTrust Bank provides a comprehensive range of personal and business banking services designed to meet the financial needs of its community. Personal banking services include checking accounts, savings accounts, certificates of deposit (CDs), Individual Retirement Accounts (IRAs), personal loans, and home financing.

For business customers, the bank offers business checking accounts, commercial real estate financing, construction loans, commercial lines of credit, equipment financing, and agriculture lending. The bank specializes in serving farmers and ranchers with tailored financing solutions.

Digital banking services include online banking with bill pay capabilities, a mobile banking app available for iPhone, iPad, and Android devices, mobile check deposit, text and email alerts, and telephone banking. The bank also provides card management features through its mobile app, allowing customers to control and protect their debit cards. All digital services are secured with SSL encryption to ensure safe transactions.

Question 6

What makes SouthernTrust Bank unique?

Accepted Answer

SouthernTrust Bank distinguishes itself through its "best of both worlds" approach—combining the comprehensive products and services of larger banks with the personalized attention and flexibility of a community institution. The bank prides itself on its ability to tailor loans and other financial products to meet specific customer needs, offering greater flexibility than larger competitors.

Community involvement is a cornerstone of the bank's identity. SouthernTrust Bank actively participates in local events and charitable initiatives, including sponsoring scholarship programs at Goreville and Vienna High Schools, supporting the Williamson County Shrine Club, hosting free laundry days for families in need, sponsoring local blood drives, organizing coat drives for the Promise Mission, and participating in the Salvation Army Angel Tree program.

The bank maintains a strong commitment to accessibility, with staff willing to meet customers at their homes or places of business, ensuring that the local, personal touch is never lost. This dedication to personalized service, combined with modern digital banking technology, sets SouthernTrust Bank apart in the Southern Illinois market.

Question 7

What type of financial institution is SouthernTrust Bank?

Accepted Answer

SouthernTrust Bank is a state-chartered community bank. As a commercial state bank, it operates under an Illinois state banking charter and is a member of the Federal Deposit Insurance Corporation (FDIC), providing deposit insurance protection to its customers.

The bank fits the community bank model by being locally owned and operated with a focus on serving the specific needs of its geographic region. Community banks like SouthernTrust Bank are characterized by their relationship-based approach to banking, local decision-making authority, and deep involvement in the communities they serve. Unlike regional or national banks, community banks typically maintain strong ties to their local areas and prioritize personalized service and flexibility in meeting customer needs.

SouthernTrust Bank

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About SouthernTrust Bank in the United States

Southe­rnTrust Bank