Question 1

What is WestStar Bank?

Accepted Answer

WestStar Bank is a leading commercial bank serving the Borderplex region, headquartered in El Paso, Texas. With over $3.1 billion in assets and 14 branches, WestStar Bank is the region's premier financial institution committed to driving growth, prosperity, and success for clients, communities, team members, and shareholders. The bank focuses on creating long-term relationships with family businesses, professional firms, and successful individuals through exceptional client experiences and comprehensive financial solutions. WestStar Bank employs over 330 team members and maintains a 5-Star rating for financial strength.

Question 2

When was WestStar Bank founded?

Accepted Answer

WestStar Bank's history traces back to two distinct institutions. The first, First National Bank of Fabens, was founded in 1920 during a turbulent time for rural banks and farmers. This bank demonstrated resilience and growth, acquiring Bank of Ysleta in 1992 and Bank of El Paso in 1995, eventually becoming First National Bank in 2000.

The second institution, Bank of the West, was established in 1990 (shortly after another financially critical period in the United States) and quickly became one of the region's most respected banks. Bank of the West changed its name to WestStar Bank in 2012. In 2016, these two institutions merged to create the WestStar Bank known today, combining over a century of combined banking heritage to serve the Borderplex region.

Question 3

Where is WestStar Bank headquartered?

Accepted Answer

WestStar Bank is headquartered at 601 North Mesa Street, El Paso, Texas. The bank relocated to this address in August 2021 from its previous location at 500 North Mesa Street in El Paso.

Question 4

Where does WestStar Bank operate?

Accepted Answer

WestStar Bank serves the Borderplex region with 14 branches stretching from Fabens, Texas, to Las Cruces, New Mexico. The bank maintains a strong presence throughout El Paso County with branches in El Paso, Clint, Fabens, and Horizon City, Texas, as well as Las Cruces, New Mexico.

The bank's geographic footprint strategically covers the tri-state area where Texas, New Mexico, and Mexico converge, positioning WestStar as an active economic driver in this vibrant, culturally rich region. The bank's market presence extends to both urban centers and rural communities within the Borderplex, supporting diverse business needs across the region.

Question 5

What services does WestStar Bank offer?

Accepted Answer

WestStar Bank provides comprehensive financial solutions for individuals, families, and businesses. Personal banking services include checking and savings accounts, money market accounts, certificates of deposit, residential mortgages, home equity loans, consumer loans, and credit cards.

Business banking services encompass business checking and savings accounts, commercial loans, commercial real estate financing, working capital solutions, and equipment financing. The bank offers customized business credit card options designed to meet the challenges of running a business.

Treasury management services help businesses streamline cash flow, manage receivables and payables, and optimize payment processing. Investment services provide financial planning and wealth management solutions. The bank also offers title services through its dedicated title division.

Digital banking capabilities include online banking platforms, mobile banking apps with remote deposit features, bill payment services, and convenient access to ATM networks. WestStar Bank provides 24/7 account monitoring and management tools.

Question 6

What makes WestStar Bank unique?

Accepted Answer

WestStar Bank has earned six consecutive "Outstanding" ratings from the Federal Reserve Bank of Dallas for Community Reinvestment Act (CRA) performance since 2008, demonstrating exceptional commitment to serving underserved communities and providing unique solutions to individuals in low- and moderate-income neighborhoods.

The bank has received significant industry recognition, including being named the Best Performing Community Bank in the United States (assets between $500 million and $5 billion) by SNL Financial in 2010, and ranked the Number One Bank in Texas by Bank Street Partners in 2020.

WestStar Bank's officers serve on over 60 boards and committees, with team members participating in numerous community development efforts and philanthropic causes. The bank supports organizations including Boys & Girls Clubs, El Pasoans Fighting Hunger, Rebuilding Together - El Paso, the Women's Fund, United Way, and Project Vida's Microenterprise Technical Assistance Program, which encourages business development and economic expansion.

Question 7

What type of financial institution is WestStar Bank?

Accepted Answer

WestStar Bank is a State-chartered Commercial Bank supervised by the Texas Department of Banking and the Federal Deposit Insurance Corporation (FDIC). The bank holds Texas Charter Number 2939-18 and FDIC Certificate Number 32941.

As a community-focused commercial bank, WestStar Bank specializes in serving family businesses, professional firms, and successful individuals in the Borderplex region. The bank's state charter allows it to maintain local decision-making authority while providing sophisticated commercial banking services typically associated with larger regional institutions. WestStar Bank's conservative community banking model emphasizes relationships with businesses and individuals within its local communities, focusing on deposits from people they know and lending to local businesses.

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About WestStar Bank in the United States