Question 1

What is Raiffeisen Bank?

Accepted Answer

Raiffeisen Bank S.A. is one of Romania's leading universal banks and a major player in the country's financial sector. Operating since July 1, 2002, Raiffeisen Bank is the Romanian subsidiary of Austria's Raiffeisen Bank International AG (RBI). With approximately 2.2 million active customers, over 350 banking units nationwide, more than 23,000 EPOS terminals, and over 1,100 ATMs, it ranks as the 5th largest bank in Romania with a market share of approximately 9.67%. Headquartered in Bucharest, the bank provides comprehensive retail, premium, private, business, corporate, and investment banking services.

Question 2

When was Raiffeisen Bank founded?

Accepted Answer

Raiffeisen Bank's presence in Romania began in 1994, when Raiffeisen Banking Group Austria established a representative office. In 1998, the office was transformed into Raiffeisenbank (Romania) S.A., a full subsidiary of RZB Austria focusing on corporate banking services. The modern Raiffeisen Bank Romania was created on June 1, 2002, through the merger of Raiffeisenbank (Romania) S.A. with Banca Agricola Raiffeisen S.A.—the latter having been established in April 2001 after RZB Austria acquired the Romanian state-owned Banca Agricola through privatization.

This merger marked a transformational moment, combining corporate banking expertise with a retail network to create a universal bank capable of serving all customer segments across Romania.

Question 3

Where is Raiffeisen Bank headquartered?

Accepted Answer

Raiffeisen Bank is headquartered in Bucharest (București), the capital city of Romania.

Question 4

Where does Raiffeisen Bank operate?

Accepted Answer

Raiffeisen Bank operates throughout Romania with a comprehensive network of more than 350 banking units (branches and agencies) distributed across all major cities and regions. The bank maintains one of the largest physical banking networks in the country, complemented by over 1,100 ATMs and more than 23,000 point-of-sale (EPOS) terminals, ensuring nationwide accessibility for its 2.2 million customers.

Question 5

What services does Raiffeisen Bank offer?

Accepted Answer

Raiffeisen Bank offers a complete range of universal banking services across multiple customer segments. For retail customers, the bank provides current accounts, debit and credit cards, savings accounts, time deposits, consumer loans, car financing, mortgage loans, refinancing options, and investment funds through Raiffeisen Asset Management (RAM). Premium and private banking services cater to high-net-worth individuals with portfolio management and wealth advisory.

Business and corporate banking services include business accounts, payment solutions, working capital financing, investment loans, trade finance, treasury services, and cash management. The investment banking division provides capital markets services, structured finance, and corporate advisory. The bank has introduced innovative digital solutions including the R-flex digital platform—unique in the Romanian market—and an advanced eKYC (electronic Know Your Customer) platform for streamlined client onboarding.

Digital banking is available through Raiffeisen Online internet banking, mobile banking applications (myBanking), and Raiffeisen Direct phone banking. The bank emphasizes proactive financial consulting to enhance business productivity and financial well-being for both individual and corporate clients.

Question 6

What makes Raiffeisen Bank unique?

Accepted Answer

Raiffeisen Bank distinguishes itself as a bridge between Western European banking expertise and the dynamic Romanian market. The bank has received multiple international recognitions, including "Best Investment Bank in Romania" from Euromoney and "Best Bank in Romania" from Global Finance (2004 and 2005). Its remarkable turnaround after the Banca Agricola privatization—posting €28.3 million profit in 2004 compared to €4.6 million in 2003—demonstrated exceptional management capabilities.

The bank's Financial Institutions Team, managing over 200 institutional clients including insurance companies, pension funds, asset managers, and payment service providers, generates over €20 million in annual revenues with an impressive 24.5% cost-to-income ratio. Raiffeisen Bank's customer-centric approach emphasizes simple, time-saving solutions delivered through transparent, authentic communication, fostering strong long-term relationships with clients.

Question 7

What type of financial institution is Raiffeisen Bank?

Accepted Answer

Raiffeisen Bank S.A. is a universal bank (bancă universală) organized as a joint-stock company (societate pe acțiuni, S.A.) under Romanian law. As a universal bank, it is licensed to provide the full spectrum of banking services including retail, corporate, and investment banking activities. The bank is a credit institution (instituție de credit) authorized and supervised by the National Bank of Romania (Banca Națională a României) and operates as a subsidiary of Raiffeisen Bank International AG, itself part of the Austrian Raiffeisen Banking Group. Deposits are protected by the Romanian Bank Deposit Guarantee Fund (Fondul de Garantare a Depozitelor Bancare - FGDB) up to €100,000 per depositor.

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About Raiffeisen Bank in Romania