Question 1

What is The Community State Bank - Poteau?

Accepted Answer

The Community State Bank - Poteau is a locally owned and operated community bank headquartered in Poteau, Oklahoma. With approximately $367 million in total assets and 6 branch locations across Le Flore County, the bank serves individuals, families, and businesses throughout southeastern Oklahoma.

The institution focuses on relationship banking with a community-oriented philosophy, emphasizing personalized service and local decision-making. The bank's mantra, "We build relationships by adding value to the people we serve," reflects its commitment to being more than just a financial institution.

Question 2

When was The Community State Bank - Poteau founded?

Accepted Answer

The bank was originally chartered as Poteau State Bank and opened its doors on October 20, 1970. Several local businessmen recognized the need for an additional financial institution in Poteau and organized the new bank.

On its opening day, the bank had just 7 employees and total assets of $358,931.20. In January 2000, the institution changed its name to The Community State Bank to better reflect its character and role in the communities it serves. In 1990, the Reed family purchased the bank, and Larry Spradley was elected as a board member and President/CEO.

Question 3

Where is The Community State Bank - Poteau headquartered?

Accepted Answer

The bank is headquartered at 1409 North Broadway in Poteau, Oklahoma. Poteau is located in Le Flore County in the southeastern region of Oklahoma.

The bank's corporate office has been in Poteau since its founding, and the institution moved to its current location in 1980 as the bank grew. In October 2010, additional office space was added across the street from the main bank to accommodate the growing staff in an Operations Building.

Question 4

Where does The Community State Bank - Poteau operate?

Accepted Answer

The Community State Bank - Poteau operates exclusively in Le Flore County, Oklahoma, with 6 branch locations serving local communities:
• Poteau - Main office at 1409 North Broadway (opened October 1970) and North Broadway Branch at 3108 North Broadway (opened October 1995, located inside Walmart)
• Spiro - Branch at 617 West Broadway (opened September 1999)
• Wister - The First State Bank Branch at 211 Plum Street (acquired in 1999, originally founded in April 1909)
• Talihina - Branch at 902 Dallas Street (opened October 2008)
• Wilburton - Newest location (opened November 2017)

The Walmart location in Poteau is the only bank in Le Flore County open in the late evening and all day on Saturday.

Question 5

What services does The Community State Bank - Poteau offer?

Accepted Answer

The Community State Bank - Poteau provides a comprehensive range of personal and business banking services:

Consumer Banking:
• Checking and savings accounts
• Certificates of deposit (CDs)
• Money market accounts
• Individual retirement accounts (IRAs)

Lending Services:
• Real estate loans and mortgages
• Consumer loans (automobile, personal)
• Commercial loans and lines of credit
• Small business financing

Digital Banking:
• Online banking with 24/7 account access
• Mobile banking app with remote deposit capture
• Bill Pay services (TCSB Bill Pay Prime)
• Person-to-Person (P2P) money transfers
• E-statements
• MyCardRules card management system for debit card controls
• Digital wallet integration (Apple Pay, Google Pay, Samsung Pay)

Additional Services:
• Bounce Protection
• ATM services
• Night deposits
• Notary services
• Financial education and calculators
• Bilingual banking specialist available
• Save the Change automatic savings program

Question 6

What makes The Community State Bank - Poteau unique?

Accepted Answer

Several distinctive features set The Community State Bank - Poteau apart:

Local Ownership: The bank remains locally owned and operated, with the Reed family ownership since 1990. All decisions are made locally, allowing for more personalized service and flexibility.

Extended Hours: The bank operates the only banking location in Le Flore County with late evening hours and all-day Saturday service at its Walmart branch, providing exceptional convenience for working customers.

Community Investment: The Board of Directors and Senior Staff actively practice a philosophy of giving back to many causes and organizations. Bank staff participates in numerous civic and community events, providing both leadership and hands-on support.

Historic Preservation: When the bank opened a new facility for the Wister location in April 2012, it donated the previous building to the Wister Library, demonstrating commitment to community development.

Bilingual Services: The bank offers bilingual banking specialists to serve Spanish-speaking customers, expanding accessibility throughout the community.

Innovative Programs: Features like the Save the Change program (automatically rounds up purchases and transfers change to savings) and comprehensive card control through MyCardRules demonstrate the bank's commitment to modern banking conveniences.

Question 7

What type of financial institution is The Community State Bank - Poteau?

Accepted Answer

The Community State Bank - Poteau is a State Chartered Community Bank. As a state-chartered institution, it operates under Oklahoma banking regulations and is insured by the FDIC.

The bank exemplifies the community banking model by maintaining local ownership, making lending and operational decisions locally, and reinvesting in the communities it serves. Unlike large regional or national banks, community banks like this institution prioritize relationship banking, where customers have direct access to decision-makers and receive personalized service tailored to local market conditions and individual needs.

With approximately $367 million in assets, the bank maintains a scale that allows it to offer modern banking technology and competitive products while preserving the personalized service and community focus that defines community banking.

The Community State Bank - Poteau

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About The Community State Bank - Poteau in the United States