Question 1

What is Sicoob Ourocredi?

Accepted Answer

Sicoob Ourocredi is a credit cooperative (cooperativa de crédito) operating in the central region of Rondônia, Brazil. As part of the Sicoob System, the largest cooperative credit network in Brazil, Sicoob Ourocredi serves more than 25,000 members across 14 service points throughout Rondônia.

The cooperative was originally founded as a rural credit cooperative to serve agricultural producers in the Ouro Preto do Oeste region. It later transitioned to a free admission cooperative (cooperativa de crédito de livre admissão), expanding its membership to include individuals and businesses from all sectors.

Question 2

When was Sicoob Ourocredi founded?

Accepted Answer

Sicoob Ourocredi was founded on January 25, 1997, originally as the "Cooperativa de Crédito Rural da Região de Ouro Preto do Oeste" (Rural Credit Cooperative of the Ouro Preto do Oeste Region). The founding process began in early January 1997 through the initiative of then-mayor Carlos Magno Ramos and municipal agriculture secretary Valdeci Moura da Costa.

The first organizational meeting took place on January 7, 1997, with 46 rural producers in attendance. Interest grew rapidly, with 76 producers attending the second meeting on January 10, 1997. The official founding assembly occurred on January 25, 1997, with 108 rural producers present, of which 54 participated directly in the founding act.

The cooperative received authorization from the Central Bank of Brazil on June 6, 1997, and was officially registered with the State Commercial Board on September 2, 1997. The cooperative later transformed into a free admission cooperative, allowing it to serve all types of members beyond the agricultural sector.

Question 3

Where is Sicoob Ourocredi headquartered?

Accepted Answer

Sicoob Ourocredi is headquartered in Ouro Preto do Oeste, a municipality in the central region of Rondônia state, Brazil. Ouro Preto do Oeste is located approximately 330 kilometers from the state capital, Porto Velho.

The cooperative maintains its administrative unit in the central region of Rondônia, serving as the hub for its network of service points throughout the state.

Question 4

Where does Sicoob Ourocredi operate?

Accepted Answer

Sicoob Ourocredi operates exclusively within the state of Rondônia, Brazil, with 14 physical service points distributed across the central region. The cooperative serves multiple municipalities, including:
• Ouro Preto do Oeste (headquarters)
• Nova União
• Mirante da Serra
• Machadinho D'Oeste
• Teixeirópolis
• Vale do Anari
• Urupá
• Theobroma

Additionally, the cooperative maintains service points in several districts (distritos), including Palmares, Quinto BEC, Rondominas, and Tarilândia. The cooperative also offers one digital service point to extend its reach beyond physical branches.

Question 5

What services does Sicoob Ourocredi offer?

Accepted Answer

Sicoob Ourocredi provides a comprehensive range of financial services to its members, including:

Banking Services: Current accounts (conta corrente), savings accounts (poupança), and accounts for children and adolescents.

Credit Products: Personal loans, payroll-deducted loans (consignação em folha), credit cards, rural and agribusiness credit, working capital loans, investment financing, housing credit, and digital credit options.

Investment Services: Various investment products including fixed-income options, helping members grow their wealth.

Payment Solutions: Debit and credit cards, payment machines for businesses, and digital payment services.

Insurance Products: A range of insurance solutions to protect members and their assets.

Business Services: Commercial accounts, working capital solutions, and specialized services for small and medium enterprises.

Digital Services: Internet banking, mobile app access, and WhatsApp customer service for convenient account management.

Question 6

What makes Sicoob Ourocredi unique?

Accepted Answer

Sicoob Ourocredi distinguishes itself through its deep roots in rural development and agricultural financing in Rondônia's central region. Founded by rural producers for rural producers, the cooperative maintains strong ties to the agricultural community while serving diverse member needs.

As a cooperative, members are also owners, participating democratically in governance and sharing in the institution's results. This member-ownership model ensures that the cooperative's priorities align with community needs rather than external shareholders.

The cooperative's extensive regional presence includes serving as the only financial institution in some rural areas, providing essential banking access to communities that might otherwise lack financial services. Its network of 14 service points ensures localized, personalized service throughout the central Rondônia region.

Question 7

What type of financial institution is Sicoob Ourocredi?

Accepted Answer

Sicoob Ourocredi is classified as a Cooperativa de Crédito de Livre Admissão (Free Admission Credit Cooperative) under Brazilian financial regulations. This classification allows the cooperative to accept members from all economic sectors and professions, not limited to specific categories.

As a singular credit cooperative (cooperativa de crédito singular), it operates independently while being part of the larger Sicoob System. This structure combines local autonomy with access to the resources and infrastructure of Brazil's largest cooperative banking network.

The cooperative is regulated by the Central Bank of Brazil (Banco Central do Brasil) and adheres to the same regulatory standards as other financial institutions while maintaining the cooperative principles of democratic governance, member ownership, and community development.

Question 8

How does Sicoob Ourocredi support its community?

Accepted Answer

Sicoob Ourocredi embodies its mission to "promote adequate and sustainable financial solutions through cooperativism to members and their communities." The cooperative emphasizes financial justice and prosperity, connecting people to improve economic and social development in the central Rondônia region.

Through its cooperative model, profits are returned to members rather than external shareholders, creating a cycle of community wealth generation. The cooperative's presence in rural and underserved areas ensures financial inclusion for populations that might face barriers accessing traditional banking services.

As part of the Sicoob System's national network, Sicoob Ourocredi members benefit from the collective strength of over 4,600 service points across Brazil while receiving locally-focused, personalized service that understands regional economic dynamics.

Question 9

What are Sicoob Ourocredi's core values?

Accepted Answer

Sicoob Ourocredi operates according to clearly defined values that guide its cooperative approach:

Respect and Appreciation of People: Prioritizing human dignity and member welfare in all operations.

Excellence and Efficiency: Delivering high-quality financial services with operational excellence.

Cooperativism and Sustainability: Maintaining cooperative principles while ensuring long-term environmental and economic sustainability.

Ethics and Integrity: Conducting all business with transparency, honesty, and ethical standards.

Inspiring Leadership: Developing leaders who motivate and empower the cooperative community.

Innovation and Simplicity: Embracing technological innovation while keeping services accessible and user-friendly for all members.

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