Question 1

What is ONE ZERO?

Accepted Answer

ONE ZERO is a fully digital commercial bank operating in Israel, founded by tech entrepreneur Amnon Shashua, who also founded autonomous driving systems company Mobileye. ONE ZERO is Israel's first new bank in over 40 years, operating entirely without physical branches and leveraging artificial intelligence combined with human bankers to provide personalized banking experiences. The bank aims to revolutionize Israeli banking by offering transparent, technology-driven services that challenge the dominance of Israel's five major banking groups.

Question 2

When was ONE ZERO founded?

Accepted Answer

ONE ZERO was founded in 2019 under the original name First Digital Bank (FDB). The bank received its banking license from the Bank of Israel in 2019, becoming the first institution to receive a new banking license in Israel in over 43 years. After a pilot program phase serving employees and their families, ONE ZERO launched its soft public launch in early 2022, officially opening to Israeli customers on August 16, 2022.

In December 2021, the bank announced its new name "ONE ZERO," reflecting its mission to triumph over complexity in banking.

Question 3

Where is ONE ZERO headquartered?

Accepted Answer

ONE ZERO is headquartered at 3 Aminadav Street, Floor 1, in Tel Aviv, Israel. The bank operates entirely digitally without any physical branch locations, conducting all banking operations through its online platforms and mobile applications. Despite having no customer-facing branches, the headquarters houses the bank's technology development teams, customer service operations, and executive management.

Question 4

Where does ONE ZERO operate?

Accepted Answer

ONE ZERO operates throughout Israel, serving customers nationwide through its digital platforms. The bank has no geographical limitations as all services are delivered via mobile app, online banking, and 24/6 customer service channels. In 2024, ONE ZERO announced plans to expand internationally, beginning with Italy through a joint venture with Banca Generali, though these expansion plans were temporarily halted due to the security situation in Israel. The bank remains focused on growing its Israeli operations and reaching profitability.

Question 5

What services does ONE ZERO offer?

Accepted Answer

ONE ZERO offers comprehensive digital banking services organized into three subscription tiers. The "Zero" route provides fully digital banking with no current account fees, no card fees, and no commissions, making it the cheapest banking option in Israel. The "Track One" package (NIS 49/month) includes an all-inclusive subscription with a personal money manager, smart daily updates, high deposit interest rates, and pension consulting.

The "Track One+" package (NIS 119/month) adds comprehensive trading capabilities for real estate and securities with discounted commissions. Services include checking accounts, deposits, loans, credit cards, debit cards, securities trading, foreign currency, guarantees, standing orders, and wealth management. The bank integrates proprietary AI technology with human bankers available 24/6 via chat and call center.

Question 6

What makes ONE ZERO unique?

Accepted Answer

ONE ZERO distinguishes itself through its "autonomous banking" approach combining proprietary AI tools with human expertise to proactively support households' financial challenges including cashflow management, budgeting, credit, savings, and investments. The bank operates on transparent subscription pricing rather than hidden fees, with the Zero route offering genuinely free banking. The personal money manager system in premium tiers provides family office-style services previously accessible only to wealthy clients.

Founded by Amnon Shashua with significant personal investment, ONE ZERO raised $120 million in Series A funding from prominent investors including Tencent, SBI Holdings, and Julius Baer. CEO Gal Bar Dea, a founder of Bank Leumi's Pepper digital banking venture, leads the bank with the vision of creating "frictionless banking" in a market where 42% of households are dissatisfied with existing banks.

Question 7

What type of financial institution is ONE ZERO?

Accepted Answer

ONE ZERO is a commercial bank (Hebrew: בנק מסחרי דיגיטלי) operating under a full banking license from the Bank of Israel. Despite its digital-only model, ONE ZERO holds the same comprehensive banking license as traditional Israeli banks, supervised by the Bank of Israel's Banking Supervision Department. The bank is structured with a technology company (developing the banking platform) and the licensed bank entity under a holding company, enabling it to serve both Israeli and planned international markets.

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About ONE ZERO in Israel