Question 1

What is Priority Credit Union (PCU)?

Accepted Answer

Priority Credit Union (PCU) is a community-focused federal credit union headquartered in Orlando, Florida. Founded in 1930, it proudly holds the distinction of being the oldest credit union in Central Florida.

With approximately $56 million in total assets and serving over 4,500 members, PCU specializes in providing affordable financial products and services to its community. The credit union operates multiple branch locations across Central Florida and has recently expanded its membership eligibility beyond its original postal employee base to include postal customers in designated zip codes throughout the region.

Question 2

When was Priority Credit Union (PCU) founded?

Accepted Answer

Priority Credit Union was founded on July 22, 1930, when 44 employees of the Orlando Post Office came together to establish what was originally known as Central Florida Postal Credit Union. Harold F. Anderson, one of the founding members, served as the credit union's first president.

The credit union was created to provide a reliable place for postal employees to save and borrow finances at competitive rates. In his interview on the opening date, President Anderson stated: "This organization has a fine start and should be a great help to the employees of the post office." Nearly 95 years later, the credit union has remained true to its founding mission while adapting to serve a broader community base.

Question 3

Where is Priority Credit Union (PCU) headquartered?

Accepted Answer

Priority Credit Union is headquartered at 301 East Michigan Street in Orlando, Florida 32806. This main office serves as the hub for the credit union's operations and offers both lobby and drive-thru services to members.

The headquarters location features extended hours throughout the week, with drive-thru services available Monday through Saturday to accommodate member needs.

Question 4

Where does Priority Credit Union (PCU) operate?

Accepted Answer

Priority Credit Union operates five branch locations across Central Florida:
• Main Office in downtown Orlando
• Lake Mary branch on Rinehart Road
• West Melbourne branch on Minton Road
• Tradeport branch on Post Office Boulevard in Orlando
• Winter Garden branch on West Colonial Drive

The credit union also maintains an ATM-only location in Lakeland. PCU's service area spans multiple counties across Central Florida, including Orange, Seminole, Brevard, Polk, and Lake counties.

Membership eligibility includes United States Postal Service employees and their families, as well as postal customers residing in designated zip codes across the Orlando, Lake Mary, Winter Garden, West Melbourne, and Lakeland areas. The credit union has expanded beyond its original postal employee-only membership to serve a broader community base.

Question 5

What services does Priority Credit Union (PCU) offer?

Accepted Answer

Priority Credit Union provides a comprehensive range of financial products and services:

Deposit Accounts:
• Share accounts (savings)
• Checking accounts
• Money Market accounts
• Certificate accounts
• Individual Retirement Accounts (IRAs)

Lending Products:
• Auto loans and motorcycle loans with up to 100% financing
• Home equity lines of credit (HELOCs) from $10,000 to $150,000+
• Personal signature loans and unsecured lines of credit
• Share secured loans
• Recreational vehicle (RV) loans
• Credit cards with rates as low as 10.99% APR
• Priority Cash loans (up to $3,000 with no credit check)
• Christmas and seasonal loans

Digital Banking Services:
• Online banking with 24/7 account access
• Mobile banking app
• Mobile deposit
• Electronic bill payment
• Account alerts via text or email
• Online loan applications

Additional Services:
• Free financial wellness counseling through partnership with GreenPath Financial Wellness
• Access to surcharge-free ATM networks including MoneyPass, Presto (at Publix locations), and CULIANCE with over 150,000 locations
• Overdraft protection options
• Loan protection coverage and GAP insurance

Question 6

What makes Priority Credit Union (PCU) unique?

Accepted Answer

Priority Credit Union distinguishes itself through several key characteristics:

Historic Legacy: As the oldest credit union in Central Florida with 95 years of continuous service, PCU has demonstrated remarkable stability and commitment to its community through decades of economic changes.

Community-Focused Mission: The credit union's mission explicitly emphasizes serving "all members, including the underserved, for every stage of their lives," reflecting its dedication to financial inclusion and accessibility.

No-Credit-Check Lending: Priority Credit Union offers Priority Cash loans up to $3,000 with no credit check required, providing an accessible alternative to high-interest payday loans for members who may be building or repairing their credit.

Expanded Accessibility: While maintaining its postal roots, PCU has opened membership to postal customers in specific zip codes, allowing thousands of additional Central Florida residents to benefit from credit union membership without requiring employment with the postal service.

Member-Centric Values: The credit union emphasizes core values of honesty, trust, reliability, and dedication, positioning itself as an institution that serves working families who go "above and beyond" in their daily lives.

Question 7

What type of financial institution is Priority Credit Union (PCU)?

Accepted Answer

Priority Credit Union (PCU) is a federal credit union chartered under federal regulations and supervised by the National Credit Union Administration (NCUA). The credit union operates as a not-for-profit financial cooperative owned by its members.

Charter Number: 67319

NCUA Region: Region 2

As a federal credit union, PCU operates under the principle of "people helping people," where members are both customers and owners. Membership was originally limited to United States Postal Service employees and their families, reflecting the credit union's founding purpose. Today, membership has expanded to include postal customers in designated Central Florida zip codes, significantly broadening the credit union's field of membership while maintaining its community focus.

All member deposits are federally insured up to $250,000 by the National Credit Union Share Insurance Fund (NCUSIF), backed by the full faith and credit of the United States government.

Question 8

How does Priority Credit Union (PCU) support financial wellness?

Accepted Answer

Priority Credit Union demonstrates a strong commitment to member financial health through its partnership with GreenPath Financial Wellness. This collaboration provides members with free, individualized financial counseling, guidance, and educational resources at no cost.

The credit union's emphasis on financial wellness aligns with its mission to foster economic wellbeing and development in the community. Members can access professional guidance on budgeting, debt management, credit improvement, and long-term financial planning. This holistic approach to member service goes beyond traditional banking products to help members achieve sustainable financial stability.

Question 9

What recognition has Priority Credit Union (PCU) received?

Accepted Answer

Priority Credit Union has earned a Low-Income Designation from the NCUA, recognizing its commitment to serving economically underserved communities. This designation reflects the credit union's dedication to its mission of delivering affordable financial products and services to all members, including those who may face barriers to accessing traditional financial services.

The credit union maintains an A+ rating with the Better Business Bureau, indicating strong customer service practices and commitment to resolving member concerns. Member testimonials frequently highlight long-term relationships spanning decades, with some members reporting satisfaction with PCU services since the 1960s.

Priority Credit Union (PCU)

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About Priority Credit Union (PCU) in the United States