Question 1

What is Pacific Cascade Federal Credit Union?

Accepted Answer

Pacific Cascade Federal Credit Union (Pacific Cascade FCU) is a community-chartered federal credit union headquartered in Eugene, Oregon. With approximately $137 million in assets and serving over 9,000 members, Pacific Cascade FCU provides comprehensive financial services to residents across six counties in Oregon.

The credit union distinguishes itself as a certified Community Development Financial Institution (CDFI), demonstrating its commitment to serving economically disadvantaged individuals and underserved communities. Pacific Cascade FCU operates three convenient branch locations in the Eugene-Springfield area.

Question 2

When was Pacific Cascade Federal Credit Union founded?

Accepted Answer

Pacific Cascade Federal Credit Union opened its doors in 1961 as Eugene Municipal Federal Credit Union, serving municipal employees in Eugene, Oregon. The credit union underwent significant growth through strategic mergers, combining with Springfield Public Employees Federal Credit Union in 1982 to form Public Employees Federal Credit Union.

In 1983, Sacred Heart Credit Union joined the organization, further expanding its membership base. The institution adopted its current name, Pacific Cascade, in 1996. In 1999, it achieved a significant milestone by becoming the first community credit union in Lane County, opening membership to a broader geographic area.

In early 2021, Pacific Cascade FCU expanded its service area significantly, adding five additional counties to serve communities throughout central and coastal Oregon.

Question 3

Where is Pacific Cascade Federal Credit Union headquartered?

Accepted Answer

Pacific Cascade Federal Credit Union is headquartered at 1075 Oak Street in Eugene, Oregon 97401. The Eugene headquarters serves as the main office and primary branch location for the credit union. Eugene, located in Lane County, is Oregon's second-largest metropolitan area and serves as a hub for the credit union's operations throughout the region.

Question 4

Where does Pacific Cascade Federal Credit Union operate?

Accepted Answer

Pacific Cascade Federal Credit Union serves members across six counties in Oregon: Lane, Linn, Benton, Coos, Lincoln, and Douglas. The credit union maintains three physical branch locations in the Eugene-Springfield metropolitan area, providing in-person services to the community.

Membership eligibility extends to anyone who lives, works, worships, or attends school in any of these six counties, as well as their immediate family members. This community charter structure allows Pacific Cascade FCU to serve a potential membership base of approximately 800,000 individuals across central and coastal Oregon.

Members also have access to more than 30,000 Co-Op Network ATMs throughout the United States, providing convenient surcharge-free access to their accounts nationwide.

Question 5

What services does Pacific Cascade Federal Credit Union offer?

Accepted Answer

Pacific Cascade FCU provides a full range of financial products and services designed to meet the diverse needs of its membership. Deposit accounts include savings accounts (share accounts), checking accounts, and other savings vehicles designed to help members build their financial futures.

Lending services encompass mortgage loans, home equity loans, auto loans, and personal loans. The credit union's mortgage and business lending division is led by experienced professionals who provide personalized service to help members achieve their homeownership and business goals.

Digital banking services include online banking, mobile banking, bill pay, and phone banking options, allowing members to manage their accounts 24/7. The credit union also offers wire transfer services and integrates with money management platforms like Quicken and Mint.

Additional services include life insurance products, financial calculators to help with planning, and access to financial counseling resources. Members benefit from competitive interest rates on both deposit and loan products.

Question 6

What makes Pacific Cascade Federal Credit Union unique?

Accepted Answer

Pacific Cascade FCU's most distinctive feature is its certification as a Community Development Financial Institution (CDFI) by the U.S. Department of the Treasury. This certification reflects the credit union's primary mission of promoting community development and providing financial services to meet the needs of economically disadvantaged individuals within underserved communities.

As a CDFI-certified credit union, Pacific Cascade puts community first and values local economic growth, investing in local communities and the residents who live there by providing critically needed financing often unavailable from mainstream financial institutions. This designation places Pacific Cascade among a national network of CDFIs working to promote economic growth in America's underserved communities.

The credit union emphasizes personal service, setting itself apart by having real people available to speak with members when they call or visit branches. This commitment to personalized service is balanced with modern electronic and mobile banking conveniences for members who prefer digital channels.

Pacific Cascade FCU also demonstrates its commitment to the communities it serves by maintaining a low-income designation, further highlighting its focus on financial inclusion and community development.

Question 7

What type of financial institution is Pacific Cascade Federal Credit Union?

Accepted Answer

Pacific Cascade Federal Credit Union is a federally chartered credit union regulated by the National Credit Union Administration (NCUA). As a federal credit union, it operates under federal charter number 14545 and is supervised by NCUA Region 3.

Unlike banks that operate for stockholder profit, Pacific Cascade FCU is a not-for-profit cooperative financial institution owned by its members. Each member has an equal vote in credit union governance, and a volunteer board of directors—elected by and from the membership—guides the organization.

As a community credit union, Pacific Cascade FCU serves members based on geographic location rather than employer or associational bonds. Any profits from credit union operations are returned to members through higher dividends on savings, lower loan rates, and expanded services rather than being distributed to outside investors.

Member deposits are federally insured to at least $250,000 per account by the NCUA, backed by the full faith and credit of the United States Government. The credit union maintains "Well Capitalized" status under NCUA's Prompt Corrective Action framework, with a net worth ratio of 10.93% as of June 2025, well above regulatory minimums.

Pacific Cascade Federal Credit Union (Pacific Cascade FCU)

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About Pacific Cascade Federal Credit Union (Pacific Cascade FCU) in the United States