Question 1

What is Community First Guam Credit Union?

Accepted Answer

Community First Guam Credit Union is a community-chartered federal credit union serving the U.S. territory of Guam. With over $233 million in assets and more than 16,000 members, it is the oldest locally-owned credit union on the island. The institution specializes in mortgage lending and has earned recognition as the 2025 Pika's Best of Guam Winner in the Best Mortgage Lender category and received the 2020 Freddie Mac Home Possible RISE Award for greatest volume in the corporate category.

Community First positions itself as "Your Financial Neighbors," providing full-service financial solutions to individuals, families, and businesses across Guam.

Question 2

When was Community First Guam Credit Union founded?

Accepted Answer

Community First Guam Credit Union was established in 1962 as NavMar Federal Credit Union. The credit union was originally founded to serve the Navy, Marines, Coast Guard, and Civil Service community on Guam, reflecting its military roots during a period of significant U.S. military presence in the Pacific.

In September 1997, the credit union amended its charter to community status, expanding membership eligibility to any person living, working, worshipping, or receiving an education on Guam. On October 1, 2000, the institution officially changed its name from NavMar Federal Credit Union to Community First Guam Federal Credit Union to better reflect its broadened community charter.

Question 3

Where is Community First Guam Credit Union headquartered?

Accepted Answer

Community First Guam Credit Union is headquartered in Hagatna, the capital of Guam. The main office is located at 231 Route 4 in Hagatna.

Question 4

Where does Community First Guam Credit Union operate?

Accepted Answer

The credit union operates throughout the U.S. territory of Guam. It maintains branches in multiple locations including its main branch in Hagatna and a northern branch in Dededo, which opened after the credit union consolidated its military base branches around 2000.

In January 2018, Community First launched an innovative Student Run Credit Union in Mangilao, located near the University of Guam and Guam Community College campuses. This unique service center is operated by college students enrolled at either institution and serves as an incubator for student interns to learn about the financial services industry.

The credit union previously operated branches on military installations, including a Drop Deposit/ATM Kiosk at the Big Navy main gate for southern members to access their accounts. Membership is open to anyone who lives, works, worships, or receives an education on Guam.

Question 5

What services does Community First Guam Credit Union offer?

Accepted Answer

Community First Guam Credit Union provides a comprehensive range of financial products and services:

Deposit Accounts: Savings accounts (share accounts) and checking accounts designed for personal and business banking needs.

Lending Products: Mortgage loans (their specialty area), personal loans, and auto loans. The credit union has built a strong reputation as mortgage experts on the island.

Business Services: Commercial banking solutions for Guam businesses, including business accounts and lending products.

Digital Banking: Mobile banking app available on both iOS and Android platforms, featuring account management, fund transfers to internal and external accounts, mobile check deposit, and bill pay functionality. The credit union also offers online banking with similar features.

Additional Services: Member education resources provided through NCUA partnerships to help members manage their finances effectively.

Question 6

What makes Community First Guam Credit Union unique?

Accepted Answer

Several distinctive features set Community First Guam Credit Union apart:

Oldest Local Credit Union in Guam: With over 60 years of service since 1962, Community First holds the distinction of being the longest-serving locally-owned credit union on the island.

Award-Winning Mortgage Lending: The credit union has established itself as a mortgage specialist, earning the 2025 Pika's Best of Guam award for Best Mortgage Lender and the 2020 Freddie Mac Home Possible RISE Award for greatest volume in the corporate category.

Student-Run Branch: The institution operates the island's first Student Run Credit Union, providing hands-on financial services education to college students while serving the community near University of Guam and Guam Community College.

Community Engagement: Community First actively supports local organizations, including the Guam Diabetes Association and Guam National Golf Federation, demonstrating its commitment to island communities.

Low-Income Designation: The credit union holds a low-income designation from NCUA, allowing it to serve underserved populations and access special programs designed to benefit members with limited financial resources.

Question 7

What type of financial institution is Community First Guam Credit Union?

Accepted Answer

Community First Guam Credit Union is a federal credit union chartered under federal law and regulated by the National Credit Union Administration (NCUA). Its charter number is 15051.

As a federal credit union, it operates as a not-for-profit financial cooperative owned by its members. Originally organized as a select employee group (SEG) credit union serving military personnel and civil service employees, Community First converted to a community charter in 1997.

This community charter structure means membership is available to anyone who lives, works, worships, or attends school in Guam, making financial services accessible to the entire island population. Members have democratic control through voting rights, and profits are returned to members through better rates, lower fees, and improved services rather than being distributed to outside shareholders.

The credit union is federally insured by the NCUA, providing up to $250,000 in share insurance protection per member.

Community First Guam Credit Union

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About Community First Guam Credit Union in the United States