Moon Banking

Privacy Policy

Last Updated: November 12, 2025

This Privacy Policy describes how Fullup, Inc. dba Moon Banking (“Fullup,” “Moon Banking,” “we,” “our,” or “us”) collects, uses, and protects information in connection with the Moon Banking platform (“Moon Banking” or the “Platform”).

By using Moon Banking, you agree to this Privacy Policy. If you do not agree, please do not use the Platform.

1. Who We Are

Moon Banking is a platform for discovering and comparing banks, operated by Fullup, Inc., a Delaware corporation.

We are not a financial institution and do not provide regulated financial services or investment advice.

2. Information We Collect

We collect only the information necessary to operate and improve the Platform.

a. Information You Provide

  • Account Information: When you sign up, we collect your name and email address.
  • User Content: If you submit reviews, comments, or other content, we collect that content as well.

b. Automatically Collected Information

  • IP Addresses: We collect IP addresses when users take certain actions (such as voting or sharing content) to help detect spam and abuse.
  • Cookies and Similar Technologies: We may use cookies to maintain sessions, analyze usage, and improve performance. You can manage cookies through your browser settings.

c. Payment Information

Payments for subscriptions are handled by Stripe. We do not collect or store your credit card or banking information.

Stripe's privacy practices are governed by their own Privacy Policy.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Platform;
  • Manage user accounts and subscriptions;
  • Prevent spam, fraud, and abuse;
  • Send transactional or administrative emails (e.g., account updates, billing notices);
  • Understand how users interact with the Platform to guide improvements.

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing (for EU/EEA Users)

If you are located in the European Union or European Economic Area, our legal bases for processing your personal information include:

  • Your consent (e.g., when you sign up or agree to cookies);
  • Our legitimate interest in improving the Platform and preventing misuse;
  • Fulfilling a contract (e.g., providing a subscription you've purchased).

5. How We Share Information

We may share limited information in the following circumstances:

  • Service Providers: With trusted partners who help us operate the Platform (e.g., hosting, analytics, payment processing via Stripe).
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or reorganization of Fullup, Inc.

We never sell personal information.

6. Data Retention

We retain information for as long as necessary to provide the Platform and comply with legal obligations.

If you delete your account or unsubscribe, we may retain certain minimal information (like IP logs or transactional records) for security, legal, or operational reasons.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your information;
  • Withdraw consent to processing (where applicable);
  • Object to or restrict certain processing activities.

To exercise these rights, contact us at hello@e.moonbanking.com. We may verify your identity before fulfilling your request.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online service is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Moon Banking is intended for adults. We do not knowingly collect personal information from people under 18. If you believe a child has provided us personal data, please contact us so we can delete it.

10. International Data Transfers

Moon Banking is operated in the United States. If you access the Platform from outside the U.S., your information may be transferred to and processed in the U.S. or other countries where our service providers operate.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates the latest version.

Continued use of Moon Banking after changes means you accept the updated Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Fullup, Inc. dba Moon Banking
Email: hello@e.moonbanking.com
Delaware, USA

Thank you for using Moon Banking. We value your trust and privacy.